Best Buy Geek Squad, Agent (CIA) Interview Questions

Updated Aug 26, 2014
Updated Aug 26, 2014
82 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Interview Difficulty

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Geek Squad, Agent (CIA) Interview

Anonymous Interview Candidate  in  Dallas, TX
Anonymous Interview Candidate in Dallas, TX
Application Details

interviewed at Best Buy in August 2014.

Interview Details

Everything was great. He spoke about the company and what I would be doing. I already know a lot about tvs. They helped me with talking to customers. I picked it up quick and moved it fast. Just talk about how well you can talk to customers. You will do fine

Interview Questions
  • Nothing,just the basic questions you can find online or YouTube.   Answer Question
Negotiation Details
Offer,take it or leave it
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Union, NY
    Anonymous Interview Candidate in Union, NY
    Application Details

    I applied online - interviewed at Best Buy in July 2014.

    Interview Details

    Terrible and unorganized, was scheduled for a 3pm interview and showed up an hour early to wait until that time and then having someone tell me the hr manager isn't here cause he left early.

    No Offer
    Difficult Interview
  2.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at Best Buy.

    Interview Details

    Meet with Geek Squad Manager and Store Manager. Interviews weren't substantial and they took me at my word on my experience. More focused on sales experience than technical. I had all the basis for an A+ cert but they were more happy that i'd worked as a sales rep elsewhere.

    Interview Questions
    • What experience in sales and computer repair do i have.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 2 people found this helpful  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Monroe, NY
    Anonymous Interview Candidate in Monroe, NY
    Application Details

    I applied online. The process took 1+ week - interviewed at Best Buy.

    Interview Details

    Fairly general interview questions. Very friendly interviewers. It was a 2 interview process. The first one seemed more along the lines of informing you about the position to see if you still were interested. The second one had more questions along the lines of work ethics. Both interviews seemed laid back, but still had the important questions.

    Interview Questions
    • Unexpected: What are your views of customer or employee theft?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied online. The process took 1+ week - interviewed at Best Buy.

    Interview Details

    Someone in HR initially called to ask about availability and if I still wanted then position, scheduled an interview for 2 days later. The manager was really disinterested and had half a pen in his mouth the whole time. He seemed bored and it immediately turned me off wanting to work for Best Buy.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Best Buy in May 2014.

    Interview Details

    Phone interview -> Geek squad manager interview -> GM interview

    Overall process took pretty long, but got the job and is working now.

    Asked a lot of situation questions such as tell me one time...

    and of course tell them you can sell anything they want you to sell

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Temple, TX
    Anonymous Interview Candidate in Temple, TX
    Interview Details

    A few technical questions asked. Questions about how you would handle certain situations.

    Interview Questions
    • Name a time you had to go above and beyond to help a customer.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at Best Buy.

    Interview Details

    3 panel interview various situation questions.

    Interview Questions
    Accepted Offer
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Lake Jackson, TX
    Anonymous Interview Candidate in Lake Jackson, TX
    Application Details

    I applied online. The process took 3 weeks - interviewed at Best Buy.

    Interview Details

    Officially three interviews but I was hired in two

    Interview Questions
    • When was the last time you spoke to group of people that you didn't know and gave them direction? This was the second or third question in the first interview   View Answer
    Negotiation Details
    There was no negotiation. The store manager let me know that they could not pay me the rate I had asked but came close enough for this area.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Best Buy.

    Interview Details

    online screening for consistent behavioral question answers, phone interview, in person interview, Job offer before second interview.

    Interview Questions
    Negotiation Details
    Zero room for negotiation. I tried to counter offer and was met with heavy resistance, condescension even.
    Accepted Offer
    Neutral Experience
    Easy Interview

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