Best Buy Geek Squad, Agent (CIA) Interview Questions

Updated Feb 10, 2015
Updated Feb 10, 2015
86 Interview Reviews

Interview Experience

Interview Experience

71%
17%
11%

Getting an Interview

Getting an Interview

50%
24%
0%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

86 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Geek Squad, Agent (CIA) Interview

Anonymous Interview Candidate in San Francisco, CA
Anonymous Interview Candidate in San Francisco, CA
Application Details

I applied online. The process took 2 weeksinterviewed at Best Buy.

Interview Details

Two face to face interviews in store. You must first pass a phone interview before you get an interview in store. Always come dress business professional. Drug and background check needed before hire.

Interview Questions
Negotiation Details
No need to negotiate. Pay rate is based on experience.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online, within a couple weeks was contacted over the phone to come in and do an in person interview. The interview was pretty casual, nothing out of the ordinary. The manager I interviewed with was pretty cool and easy going.

    Interview Questions
    • How would you handle a disgruntle customer?   View Answer
    Negotiation Details
    no
    Accepted Offer
  2.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    they test your skills with visual identification of parts, and test of skills on a computer,its not hard if your really a geek at heart.its simply to see a bit of what you know and how you will fit into the "squad"

    Interview Questions
    No Offer
    Average Interview
  3.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Plymouth Meeting, PA
    Anonymous Employee in Plymouth Meeting, PA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy in November 2014.

    Interview Details

    Went for two interviews, was told the over the phone call was my first interview but honestly all they did was ask when I wanted to meet them in person. First interview the guy showed me around the place and asked me some situational questions, then told me that he would schedule me for the same time the next week, and that he would also consider me for other positions around the store considering they have more of a need for workers in other positions then they do for Geek Squad. At the Second Interview I ended up waiting for 30-40 minutes because there was a scheduling mishap, for some reason my interview was scheduled during an important meeting with one of the departments. Once the interview started it was more of the same thing but this time with the store's General Manager.

    Interview Questions
    • "What would you do to make sure that you meet your hourly sales goals?"   Answer Question
    No Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    interviewed at Best Buy in August 2014.

    Interview Details

    Everything was great. He spoke about the company and what I would be doing. I already know a lot about tvs. They helped me with talking to customers. I picked it up quick and moved it fast. Just talk about how well you can talk to customers. You will do fine

    Interview Questions
    • Nothing,just the basic questions you can find online or YouTube.   Answer Question
    Negotiation Details
    Offer,take it or leave it
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Union, NY
    Anonymous Employee in Union, NY
    Application Details

    I applied online – interviewed at Best Buy in July 2014.

    Interview Details

    Terrible and unorganized, was scheduled for a 3pm interview and showed up an hour early to wait until that time and then having someone tell me the hr manager isn't here cause he left early.

    No Offer
    Difficult Interview
  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Greenville, SC
    Anonymous Employee in Greenville, SC
    Application Details

    I applied online. The process took a dayinterviewed at Best Buy in July 2013.

    Interview Details

    I filled out the application online and the main manager not the GM called me. Thats very ususual they'll call you and schedule an interview. Pick a time and day, They gave me two options and I took the soonest time. You wait in the employee break room for a few minutes and the main manager does the interview and There are several departments in Best Buy. Auto Tech is the people who install the car stereo and Lifestyle department is the people who help you find a video game and Then Theres mobile where they sell you a cell phone, Geek Squad is the Heighest paid entry level Job There $10/11 to $16/17 per hour, Those are PC technicians who fix and repair hardware related issues with your pc electronic you either bought or didnt buy at Best Buy. Whatever you applied for is what they will interview you for unless The Interviewer wants to bring it up what department to work in. I was looking for a smaller less hectic job this wasnt the place to apply I dont reccomed working here. To me Best Buy Mobile Stores at the Mall are the Best Jobs Best Buy offers

    Interview Questions
    • What would you do if something happened or what issues have you resolved in previous jobs.   View Answer
    • If we have an employee who calls out and we called you to come in what would be your answer,   View Answer
    • What would you do if an employee asked you for help   View Answer
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Meet with Geek Squad Manager and Store Manager. Interviews weren't substantial and they took me at my word on my experience. More focused on sales experience than technical. I had all the basis for an A+ cert but they were more happy that i'd worked as a sales rep elsewhere.

    Interview Questions
    • What experience in sales and computer repair do i have.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 4 people found this helpful  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Monroe, NY
    Anonymous Interview Candidate in Monroe, NY
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy.

    Interview Details

    Fairly general interview questions. Very friendly interviewers. It was a 2 interview process. The first one seemed more along the lines of informing you about the position to see if you still were interested. The second one had more questions along the lines of work ethics. Both interviews seemed laid back, but still had the important questions.

    Interview Questions
    • Unexpected: What are your views of customer or employee theft?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Best Buy in May 2014.

    Interview Details

    Phone interview -> Geek squad manager interview -> GM interview

    Overall process took pretty long, but got the job and is working now.

    Asked a lot of situation questions such as tell me one time...

    and of course tell them you can sell anything they want you to sell

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

Work at Best Buy? Share Your Experiences

Best Buy

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.