Best Buy Geek Squad, Agent (CIA) Interview Questions

Updated Aug 26, 2014
Updated Aug 26, 2014
82 Interview Reviews

Interview Experience

Interview Experience

70%
17%
12%

Getting an Interview

Getting an Interview

55%
25%
0%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

82 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Geek Squad, Agent (CIA) Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2+ weeksinterviewed at Best Buy.

Interview Details

Hiring process was rather easy. Complete the application process online and wait for a phone call when positions become available. After interview with several managers and drug test then you're hired as long as test comes back negative and you can work well with others.

Interview Questions
  • When presented with a problem that required team assistance, how did you work with others to get the problem fixed.   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It was the usual questions. I didn't think it was too difficult of an interview. As long as you come prepared, you should be OK.

    Accepted Offer
  2.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Alpharetta, GA
    Anonymous Interview Candidate in Alpharetta, GA
    Application Details

    I applied online. The process took a weekinterviewed at Best Buy in November 2013.

    Interview Details

    I filled out an online application submitting a resume as well as cover letter for both the Sales Associate and Geek Squad position. I explained that I would be a great candidate for both as I have previously worked at Best Buy as a sales associate and have serviced both laptops and desktops from the sales floor when Geek Squad was backed up. They asked me some questions which I feel I answered well above expectations. I feel my technical knowledge (which includes programming, servicing laptops, desktops, gaming consoles, cell phones, and consumer routers) was well above even the knowledge and presentation of their staff. I pointed out with the interviewer that their Apple product displays had older technology at "eye-level" which I feel is important for customers. I also explained that loss prevention is everyone's job and told the interviewer (who I believe was a Geek Squad manager) that no one at the front counters is paying attention to what is going on. I really would've enjoyed and qualified for either position that I applied for and I feel I made that very clear from the start. My attitude was not the problem I really had a team-oriented attitude and my cover letter explained "There is no I in Best Buy!".

    No Offer
    Negative Experience
    Easy Interview
  3.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The first interview was conducted through the phone. I was asked very general PC hardware questions as well as questions regarding work place etiquette, team work, and expected wage. Phone interviewer was polite, courteous, and efficient in her question asking. Total time of interview did not take more than five minutes.

    Interview Questions
    Declined Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Hiring manager was very nice and very personal.

    Interview Questions
    • None were difficult or unexpected. All were your normal, standard questions.   Answer Question
    Accepted Offer
  6.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Northridge, CA
    Anonymous Interview Candidate in Northridge, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    filled out online application, got a call with in 3-4 days and they set up and interview. Panel interview with 2 supervisors and 1 manager.

    Interview Questions
    • If you was an animal what animal would you be? Random question all really easy just have to think quick.   View Answer
    Negotiation Details
    They offered me a pretty good hourly so I accepted. starting was $12.50 i believe.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Best Buy.

    Interview Details

    they called me in for an interview

    Interview Questions
    Accepted Offer
  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Best Buy in August 2013.

    Interview Details

    Had a quick impromptu phone interview. It was pretty basic, but the job turned out to be more home theatre installation, rather then computer repair/diagnosis, which is what I was looking to do. Still interested in the position, I went on with the interview. All basic stuff. Strengths, weaknesses, what do you want to get out of this job. Those kinds of questions.

    Interview Questions
    • Explain a situation where you didn't get along with someone, but still had to work with them, and how you dealt with it.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Memphis, TN
    Anonymous Interview Candidate in Memphis, TN
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy in July 2013.

    Interview Details

    A little slow, then they called me to make my interview appointment. I got 15 minutes early; However, the manager made me wait around 30 minutes. The interview was in a little room, two managers asked me questions.

    Interview Questions
    No Offer
    Easy Interview
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied online. The process took a dayinterviewed at Best Buy in July 2013.

    Interview Details

    I filled out the application online and the main manager not the GM called me. Thats very ususual they'll call you and schedule an interview. Pick a time and day, They gave me two options and I took the soonest time. You wait in the employee break room for a few minutes and the main manager does the interview and There are several departments in Best Buy. Auto Tech is the people who install the car stereo and Lifestyle department is the people who help you find a video game and Then Theres mobile where they sell you a cell phone, Geek Squad is the Heighest paid entry level Job There $10/11 to $16/17 per hour, Those are PC technicians who fix and repair hardware related issues with your pc electronic you either bought or didnt buy at Best Buy. Whatever you applied for is what they will interview you for unless The Interviewer wants to bring it up what department to work in. I was looking for a smaller less hectic job this wasnt the place to apply I dont reccomed working here. To me Best Buy Mobile Stores at the Mall are the Best Jobs Best Buy offers

    Interview Questions
    • What would you do if something happened or what issues have you resolved in previous jobs.   View Answer
    • If we have an employee who calls out and we called you to come in what would be your answer,   View Answer
    • What would you do if an employee asked you for help   View Answer
    No Offer
    Negative Experience
    Easy Interview

See What Best Buy Employees Are Saying

 Current Computer Sales Associate in Tustin, CA

Pros: “Great co-workers, Decent Pay and always opportunities. There are fantastic benefits such as 401K matching, tuition assistance, and employee discount.” Full Review

Work at Best Buy? Share Your Experiences

Best Buy

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.