Best Buy Geek Squad, Agent (CIA) Interview Questions

Updated Aug 25, 2015
98 Interview Reviews

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Geek Squad, Agent (CIA) Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2+ weeks. I interviewed at Best Buy.

Interview

Hiring process was rather easy. Complete the application process online and wait for a phone call when positions become available. After interview with several managers and drug test then you're hired as long as test comes back negative and you can work well with others.

Interview Questions

  • When presented with a problem that required team assistance, how did you work with others to get the problem fixed.   Answer Question

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    It was the usual questions. I didn't think it was too difficult of an interview. As long as you come prepared, you should be OK.

  2.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Alpharetta, GA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Best Buy (Alpharetta, GA) in November 2013.

    Interview

    I filled out an online application submitting a resume as well as cover letter for both the Sales Associate and Geek Squad position. I explained that I would be a great candidate for both as I have previously worked at Best Buy as a sales associate and have serviced both laptops and desktops from the sales floor when Geek Squad was backed up. They asked me some questions which I feel I answered well above expectations. I feel my technical knowledge (which includes programming, servicing laptops, desktops, gaming consoles, cell phones, and consumer routers) was well above even the knowledge and presentation of their staff. I pointed out with the interviewer that their Apple product displays had older technology at "eye-level" which I feel is important for customers. I also explained that loss prevention is everyone's job and told the interviewer (who I believe was a Geek Squad manager) that no one at the front counters is paying attention to what is going on. I really would've enjoyed and qualified for either position that I applied for and I feel I made that very clear from the start. My attitude was not the problem I really had a team-oriented attitude and my cover letter explained "There is no I in Best Buy!".

  3.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Interview

    The first interview was conducted through the phone. I was asked very general PC hardware questions as well as questions regarding work place etiquette, team work, and expected wage. Phone interviewer was polite, courteous, and efficient in her question asking. Total time of interview did not take more than five minutes.

    Interview Questions

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  5.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Hiring manager was very nice and very personal.

    Interview Questions

    • None were difficult or unexpected. All were your normal, standard questions.   Answer Question
  6.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Northridge, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy (Northridge, CA).

    Interview

    filled out online application, got a call with in 3-4 days and they set up and interview. Panel interview with 2 supervisors and 1 manager.

    Interview Questions

    • If you was an animal what animal would you be? Random question all really easy just have to think quick.   1 Answer

    Negotiation

    They offered me a pretty good hourly so I accepted. starting was $12.50 i believe.

  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online. The process took 5 days. I interviewed at Best Buy.

    Interview

    they called me in for an interview

    Interview Questions

  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Best Buy in August 2013.

    Interview

    Had a quick impromptu phone interview. It was pretty basic, but the job turned out to be more home theatre installation, rather then computer repair/diagnosis, which is what I was looking to do. Still interested in the position, I went on with the interview. All basic stuff. Strengths, weaknesses, what do you want to get out of this job. Those kinds of questions.

    Interview Questions

    • Explain a situation where you didn't get along with someone, but still had to work with them, and how you dealt with it.   Answer Question
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Memphis, TN
    No Offer
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy (Memphis, TN) in July 2013.

    Interview

    A little slow, then they called me to make my interview appointment. I got 15 minutes early; However, the manager made me wait around 30 minutes. The interview was in a little room, two managers asked me questions.

    Interview Questions

  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Greenville, SC
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Best Buy (Greenville, SC) in July 2013.

    Interview

    I filled out the application online and the main manager not the GM called me. Thats very ususual they'll call you and schedule an interview. Pick a time and day, They gave me two options and I took the soonest time. You wait in the employee break room for a few minutes and the main manager does the interview and There are several departments in Best Buy. Auto Tech is the people who install the car stereo and Lifestyle department is the people who help you find a video game and Then Theres mobile where they sell you a cell phone, Geek Squad is the Heighest paid entry level Job There $10/11 to $16/17 per hour, Those are PC technicians who fix and repair hardware related issues with your pc electronic you either bought or didnt buy at Best Buy. Whatever you applied for is what they will interview you for unless The Interviewer wants to bring it up what department to work in. I was looking for a smaller less hectic job this wasnt the place to apply I dont reccomed working here. To me Best Buy Mobile Stores at the Mall are the Best Jobs Best Buy offers

    Interview Questions

    • What would you do if something happened or what issues have you resolved in previous jobs.   1 Answer
    • If we have an employee who calls out and we called you to come in what would be your answer,   1 Answer
    • What would you do if an employee asked you for help   1 Answer

See What Best Buy Employees Are Saying

Cashier

  Current Anonymous Employee in Temecula, CA

Pros: “Really friendly work atmosphere. I love the people I work with and look forward to seeing them each and every day I'm working.”“Really friendly work atmosphere. I love the people I work with and look forward to seeing them each and every day I'm working.” – Full Review

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