Best Buy Geek Squad, Agent (CIA) Interview Questions & Reviews

Updated Aug 26, 2014
Updated Aug 26, 2014
82 interviews

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Geek Squad, Agent (CIA) Interview

Anonymous Employee
Anonymous Employee
Application Details

I interviewed online. The process took a day - interviewed at Best Buy in August 2013.

Interview Details

Had a quick impromptu phone interview. It was pretty basic, but the job turned out to be more home theatre installation, rather then computer repair/diagnosis, which is what I was looking to do. Still interested in the position, I went on with the interview. All basic stuff. Strengths, weaknesses, what do you want to get out of this job. Those kinds of questions.

Interview Questions
  • Explain a situation where you didn't get along with someone, but still had to work with them, and how you dealt with it.   Answer Question
No Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee  in  Memphis, TN
    Anonymous Employee in Memphis, TN
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Best Buy in July 2013.

    Interview Details

    A little slow, then they called me to make my interview appointment. I got 15 minutes early; However, the manager made me wait around 30 minutes. The interview was in a little room, two managers asked me questions.

    Interview Questions
    No Offer
    Easy Interview
  2.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Northridge, CA
    Anonymous Interview Candidate in Northridge, CA
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Best Buy.

    Interview Details

    filled out online application, got a call with in 3-4 days and they set up and interview. Panel interview with 2 supervisors and 1 manager.

    Interview Questions
    • If you was an animal what animal would you be? Random question all really easy just have to think quick.   View Answer
    Negotiation Details
    They offered me a pretty good hourly so I accepted. starting was $12.50 i believe.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 5 days - interviewed at Best Buy.

    Interview Details

    they called me in for an interview

    Interview Questions
    Accepted Offer
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  5.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at Best Buy in October 2009.

    Interview Details

    3 Rounds of Interview. First on character, Second on Character and third on IT knowledge. Great Overall. Character questions were based on good judgement of right from wrong. IT knowledge was based on basic Comptia A+ comparability. Interviewees were very friendly and asked a lot of open ended questions as well as more focused questions. Just answer truthfully and you'll be fine.

    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Sioux City, IA
    Anonymous Interview Candidate in Sioux City, IA
    Application Details

    I interviewed online. The process took 2+ months - interviewed at Best Buy in January 2009.

    Interview Details

    Submitted application online. Heard nothing for two weeks, went in store and talked to the Operations senior who set up an interview for the next week. Had a 1:1 interview with one manager, then heard nothing for two weeks. Came back in and had another 1:1 interview set up with another manager for the next week. Went well and he said I should expect to be hired soon.

    Heard nothing for another week or so. Came in and had yet another 1:1 interview set up with a third manager, who said all my paperwork had been lost so he had to ask me all the questions again. This time he said the position had already been given to somebody else so I was to start out in customer service instead. Saw the second manager on the way out, who assumed I had already been hired. They contacted me about orientation a couple weeks after that.

    Interview Questions
    • How would you explain a bad sector to somebody who doesn't know anything about computers?   View Answer
    Negotiation Details
    They told me what the starting pay was, and there was no negotiation.
    Accepted Offer
    Negative Experience
    Average Interview
  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee  in  Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Best Buy in February 2013.

    Interview Details

    Phone interview with HR first, then an in store meeting with the DCI and store manager. A Series of questions involving mainly customer service and sales, and very few things about computers themselves.

    Interview Questions
    • How comfortable are you with sales and where else in Best Buy could you see yourself?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Plymouth Meeting, PA
    Anonymous Interview Candidate in Plymouth Meeting, PA
    Application Details

    interviewed at Best Buy in February 2013.

    Interview Details

    3 interviews first was a scripted one with questions from a sheet of paper with one of the senior manager. Second interview was with my future direct manager..who asked me some soft technical questions...and the third was with the GM who asked me some behaviorial questions...

    Interview Questions
    • What do you say to a customer who wants to buy a Windows and MAc what would your suggestion be...   View Answer
    Negotiation Details
    I shouldve negotiated but i didnt...i got the bare minimum..i just needed a job at the time
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Best Buy.

    Interview Details

    Online Application - Brief Phone Interview - First Interview - Final Interview.

    The phone interview is conducted by whomever is working the phones, not very important, they are just scheduling your actual interview and verifying information. First interviewer asks typical questions. From there a final interview was scheduled with management this was more of the same, and some ethical questions, culture questions, plus a role play of making a sale.

    Negotiation Details
    Ask for a little bit more than what you want on the application. The offer was pre-filled on the offer sheet, can be hard to overcome.
    Accepted Offer
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee  in  Philadelphia, PA
    Anonymous Employee in Philadelphia, PA
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Best Buy in February 2013.

    Interview Details

    Called to see why I was interested to be a geek squad agent. I said that I would love to work with computers and she responded that geek squad was more of sales focused oriented job. I stuttered few moment and said that she will call back if she can setup 1:1 interview

    Interview Questions
    • What would you do if you found that that your employee was stealing a water bottle   Answer Question
    No Offer
    Positive Experience
    Average Interview

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 Former Home Theater Sales Associate in Fort Myers, FL

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