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Best Buy Geek Squad, Agent (CIA) Interview Questions & Reviews

Updated Apr 4, 2014
All Interviews Received Offers

Getting the Interview 

55%
25%
0%

Interview Experience 

71%
17%
10%

Interview Difficulty 

74 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Declined Offer

Negative Experience

Very Easy Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
New York, NY

I applied online and the process took 5 days - interviewed at Best Buy in April 2009.

Interview Details – Applied for the job position online on Best Buy's website. Received a call from an employee two days later asking me to schedule an interview with them. Upon arrival at the 23rd Street store in New York City, I found that the doors were closed shut as the store wasn't opened yet but the security guard let me in. Interview process was at best, abysmal. The interviewee paused multiple times to speak on the phone with others. Manager was incompetent when I spoke to him about the job description.

Interview Question – When did you first become interested in technology?   Answer Question

Reason for Declining – I felt that the employees there did not understand their own jobs well enough to provide me a fun working experience.

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Accepted Offer

Positive Experience

Easy Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
El Centro, CA

I applied online and the process took 4 days - interviewed at Best Buy in August 2008.

Interview Details – I was called in for a first interview with the supervisor of Geek Squad. During the interview, he asked how I would describe PC repair to someone who doesn't know anything about PC's. After that interview, I was interviewed by the operations manager. On the same day, they asked me to have a second interview then and there. They made an offer.

Interview Question – How would you describe PC repair to someone who doesn't know computers?   View Answers (2)

Negotiation Details – I accepted the first offer they gave me. I don't think you should attempt to negotiate much with Best Buy because there's 15 people outside waiting to get your job.

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Chicago, IL

I applied online and the process took a day - interviewed at Best Buy in August 2010.

Interview Details – I applied at Best Buy's website and received a call from one of the hiring managers a few days later. I came in and spoke to another hiring manager and unfortunately the Geek Squad manager was not in, so I was basically told to wait. I'm still waiting so I don't know where this will go, but the actual interview was awesome. I had been interviewing with Apple prior to this and when I went to Best Buy I didn't feel like I was being constantly judged. It was a much more relaxed atmosphere. I actually felt like I was having a conversation instead of under interrogation.

Interview Questions

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No Offer

Positive Experience

Very Easy Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
El Paso, TX

I applied online and the process took 2 days - interviewed at Best Buy in August 2010.

Interview Details – Very Friendly Staff.Arrived Early, Walked In, Helped place chairs for candidates. Met with assistant manager got interviewed, was really nice. Spoke with Geek Squad Supervisor. waiting call to meet with GM.

Interview Question – Have you applied to more organizations?   View Answer

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Accepted Offer

Positive Experience

Very Easy Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Centerville, OH

The process took 2 weeks - interviewed at Best Buy in July 2010.

Interview Details – I was contacted by the hiring manager, upon confirmation of my interest in the position my second personal interview was scheduled. I proceeded to the second interview in store. I was asked basic questions about why I wanted to work at Best Buy, etc. After the second interview, my third interview was scheduled, almost identical to the second, except this was with the hiring manager. I was offered the position on the spot and was directed the Urinalysis site to provide the specimen. The following week I was contacted for orientation.

Interview Question – Why do you want to work for Best Buy.   View Answer

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No Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Kennesaw, GA

I applied online and the process took 2 weeks - interviewed at Best Buy in July 2010.

Interview Details – I applied online and received a phonecall about ten days later where I was asked some quick questions. They called me back later that day to schedule an interview. Following that interview I was scheduled for another a few days later. I have not yet attended this interview. Staff is very friendly and nice and they just want to make sure you are a good fit for the company.

Interview Question – What would you do if you saw an employee steal a drink from the store   View Answer

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No Offer

Neutral Experience

Difficult Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Savannah, GA

The process took 2 weeks - interviewed at Best Buy in June 2010.

Interview Details – The interview process was lacking compared to many other Best Buy competitors. However, Savannah's Best Buy is notorious for rude and uncaring management. They drag out the process, and just when you think you are getting somewhere...you get nothing. I will say, however, that I interviewed in Washington,DC and it was a much smoother process. I was interviewed on the phone first, then the SAME DAY the manager called me back and said that he wanted me to come in for an interview the NEXT DAY, and then, I was offered a position. Much more professional than Savannah's store.

Interview Questions

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No Offer

Positive Experience

Average Interview

Geek Squad CIA Agent Interview

Geek Squad CIA Agent
Gilroy, CA

I applied in-person and the process took 4 days - interviewed at Best Buy in March 2008.

Interview Details – I went into the store after completing the long application process and I called several time and went ino the store and talked to a n assistant manager and asked about the status of my resume and application. Someone called me two days later and schedule an online interview first. they asked me about myself and what would my last employee say my strengths and weaknessess are? A couple more questions were asked and she said she would get back to me.

Interview Questions

  • Are you going to make this a career?   View Answer
  • When would you like to start in this part -time position.   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
Baltimore, MD

I applied online and the process took 5 days - interviewed at Best Buy in June 2009.

Interview Details – Interviewed with two assistant managers and then the general manager. First two interviews were basic questions on background, personality and the like. There was not a true technical abilities test, just some random-esque questions. Just be nice, smart and you're in.

Interview Question – What was the hardest customer you've had   Answer Question

Negotiation Details – not able to

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Accepted Offer

Positive Experience

Average Interview

Geek Squad, Agent (CIA) Interview

Geek Squad, Agent (CIA)
New York, NY

I applied through a staffing agency and the process took 3 days - interviewed at Best Buy in February 2010.

Interview Details – I was lucky to have a cool interviewer, he was not uptight and was very human, this made me very comfortable. I think I may have slipped up on a question or two, but he saw that I had a lot of good qualities and overlooked them. I tend to think of interviewers as inhuman, but this was not the case. I have my last interview today, hopefully all goes well.

Interview Question – If you were a manager and you saw a co-worker that was your friend steal something, what do you do?   View Answer

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