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Best Buy Geek Squad, Agent (CIA) Interview Questions

Updated Feb 10, 2015
Updated Feb 10, 2015
86 Interview Reviews

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Geek Squad, Agent (CIA) Interview

Anonymous Employee in Irving, TX
Anonymous Employee in Irving, TX
Application Details

I applied online. The process took a dayinterviewed at Best Buy in June 2011.

Interview Details

While answering questions, no eye contact is made. Just looking down at a paper writing notes from an interview.

Interview Questions
No Offer
Negative Experience
Average Interview

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Clovis, CA
    Anonymous Employee in Clovis, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Best Buy in May 2011.

    Interview Details

    I was interviewed on the phone and with one manager. She told me I was interviewing for sales floor. I stated I had no sales experience, she made it seem like that was a-ok.

    After I got to the general manager, he asked me semi-technical questions relating to selling computers, which I did fine at since they were fairly simple. However, after he actually looked at my application, he saw I actually applied for the Geek Squad and not sales floor.

    The fact it took them this long to figure out what position I applied for blew my mind.

    They also looked at my previous address information, I assume -- the first girl that interviewed me on the phone made sure I was actually living in CA, and not Pennsylvania like I previously was. Confused me for a minute but I understood their issue later on...

    Interview Questions
    • What are some new technologies you're looking forward to?   Answer Question
    • What would be the top 3 things you would suggest a customer look for in a gaming laptop?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  2.  

    Geek Squad CIA Agent Interview

    Anonymous Interview Candidate in Saratoga Springs, NY
    Anonymous Interview Candidate in Saratoga Springs, NY
    Application Details

    I applied in-person. The process took a dayinterviewed at Best Buy in January 2011.

    Interview Details

    Worked here for 3 years as a sales associate. Finally upgraded to CIA. ASk for experience, they already knew my hard work ethic and personality. Standard why should we pick you questions, what can you bring to the table.

    Interview Questions
    Negotiation Details
    Pay slightly, but as far as my store goes it was rather tight.
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied online. The process took a dayinterviewed at Best Buy in August 2010.

    Interview Details

    I applied at Best Buy's website and received a call from one of the hiring managers a few days later. I came in and spoke to another hiring manager and unfortunately the Geek Squad manager was not in, so I was basically told to wait. I'm still waiting so I don't know where this will go, but the actual interview was awesome. I had been interviewing with Apple prior to this and when I went to Best Buy I didn't feel like I was being constantly judged. It was a much more relaxed atmosphere. I actually felt like I was having a conversation instead of under interrogation.

    Interview Questions
    • What do you see as your best opportunity?   View Answer
    • What did you do in a group scenario to fix a problem?   Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in El Paso, TX
    Anonymous Employee in El Paso, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Best Buy in August 2010.

    Interview Details

    Very Friendly Staff.Arrived Early, Walked In, Helped place chairs for candidates. Met with assistant manager got interviewed, was really nice. Spoke with Geek Squad Supervisor. waiting call to meet with GM.

    Interview Questions
    • Have you applied to more organizations?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  6.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Kennesaw, GA
    Anonymous Employee in Kennesaw, GA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy in July 2010.

    Interview Details

    I applied online and received a phonecall about ten days later where I was asked some quick questions. They called me back later that day to schedule an interview. Following that interview I was scheduled for another a few days later. I have not yet attended this interview. Staff is very friendly and nice and they just want to make sure you are a good fit for the company.

    Interview Questions
    • What would you do if you saw an employee steal a drink from the store   View Answer
    No Offer
    Positive Experience
    Average Interview
  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Centerville, OH
    Anonymous Interview Candidate in Centerville, OH
    Application Details

    The process took 2 weeksinterviewed at Best Buy in July 2010.

    Interview Details

    I was contacted by the hiring manager, upon confirmation of my interest in the position my second personal interview was scheduled. I proceeded to the second interview in store. I was asked basic questions about why I wanted to work at Best Buy, etc. After the second interview, my third interview was scheduled, almost identical to the second, except this was with the hiring manager. I was offered the position on the spot and was directed the Urinalysis site to provide the specimen. The following week I was contacted for orientation.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Champaign, IL
    Anonymous Interview Candidate in Champaign, IL
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Best Buy in July 2010.

    Interview Details

    Had two interviews. First interview was with the head of the Geek Squad and the next one was with the general manager of the Best Buy itself. Typical interviews in which some behavioral and situation type questions were asked. The head of Geek Squad wanted to know previous computer experience while the general manager was more situation focused.

    Interview Questions
    • Tell me a time where you had an electronics problem and did not know how to fix it. What was your approach?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Employee in Savannah, GA
    Anonymous Employee in Savannah, GA
    Application Details

    The process took 2 weeksinterviewed at Best Buy in June 2010.

    Interview Details

    The interview process was lacking compared to many other Best Buy competitors. However, Savannah's Best Buy is notorious for rude and uncaring management. They drag out the process, and just when you think you are getting somewhere...you get nothing. I will say, however, that I interviewed in Washington,DC and it was a much smoother process. I was interviewed on the phone first, then the SAME DAY the manager called me back and said that he wanted me to come in for an interview the NEXT DAY, and then, I was offered a position. Much more professional than Savannah's store.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Sugar Land, TX
    Anonymous Interview Candidate in Sugar Land, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Best Buy in May 2010.

    Interview Details

    Initial interview was with an employee with a management position, later to be interviewed by the manager of the store himself. The first interview basically processed why I had applied to the position and why I had chosen Best buy. The interviewer seemed to be very positive and light-hearted, help lightening the atmosphere to an almost casual feel.

    When meeting for the second interview with the store manager, it was a bit overwhelming as he was a bit more straight forward and proceeded reviewing the resume, and asking what activities I participated in outside of the workplace.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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