Blockbuster
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www.blockbuster.com Dallas, TX 5000+ Employees

Blockbuster IT Service Management Process Specialist - IT Operations Services Interview Questions & Reviews

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IT Service Management Process Specialist - IT Operations Services Interview

Anonymous Employee
McKinney, TX

I applied through a recruiter and the process took 1 week - interviewed at Blockbuster in September 2011.

Interview Details – Phone interview with the IT Ops Mgr. He asked me to describe my ITSM and IT Operations experience and how I could apply my experience to the position. The phone interview ended with a confirmed face to face interview with him The one-on-one was more in-depth in terms of the position and provided the platform to sell your skillset and what sets you apart from your competition. From the time I phone interviewed to an offer was less than roughly 7 days total (phone interview on a Wednesday, face to face interview on a Friday and had an offer that next Monday).

Interview Question – Asked me to described my ITSM and operations experience.   View Answer

Negotiation Details – Yes. Know the market and your value within the market. I had to come down 10% from my original gross yearly contract rate to go perm. Wasn't pleased but in this market ...

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