Blockbuster Interview Questions & Reviews

26 interviews

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26 Candidate Interview Reviews Back to all interviews

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  1.  

    Customer Service Representative Interview

    Anonymous Employee  in  Phoenix, AZ
    Anonymous Employee in Phoenix, AZ
    Application Details

    I interviewed online. The process took a day - interviewed at Blockbuster in June 2011.

    Interview Details

    This has to be the single worst interview experience I've ever had. The interview was in a group of roughly 20 people, all of us forming a big circle in the middle of the store. Started off with a Q&A section and intro, the Q&A was ridiculously pointless as most people asked pointless questions and were focusing on volume rather than quality (which apparently management appreciated). Then they asked for a 30 second pitch of a movie to the person next to you. Then we did a scavenger hunt, yes, a scavenger hunt in an interview. Then more Q&A with more pointless questions where people are merely trying to get their face out there. Then they closed with the typical, why you and why do you want the job? No background questions, no behavioral questions, no in depth questions. But apparently those 2 questions were enough for the managers to make informed decisions. Also, whoever got to go last (which unsurprising was normally the same side of the room), was at a huge advantage. Many answers were reiterated, where the latter persons normally just gave more in depth versions of the answers before them (especially on the 30 second pitch). Interview took an hour and a half, but it felt like such a waste of time when you have such a small portion of time to make an impact. I would call the whole process unprofessional, unfair, sloppy, and pointless. I am honestly compelled to file a compliant. It was clear that they were focusing on saving themselves time rather than trying to find the best candidate, more of a reason blockbuster is failing I guess.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  2.  

    Cashier Interview

    Anonymous Employee  in  West Covina, CA
    Anonymous Employee in West Covina, CA
    Application Details

    I interviewed online. The process took a day - interviewed at Blockbuster in December 2010.

    Interview Details

    I applied online and got a call a week after to set up an appointment for the interview. It all started with small talk then he asked some stuff about high school since i had just graduated that year, such as the clubs i was in, my grades, and any regrets i had. Then towards the end asked me to go around the store and choose two movies and convince him to buy those movies. He also gave me a list of different membership plans then asked me to sell one to him.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  3.  

    Customer Service Representative Interview

    Anonymous Employee  in  San Diego, CA
    Anonymous Employee in San Diego, CA
    Application Details

    The process took a day - interviewed at Blockbuster in July 2011.

    Interview Details

    I heard there were openings at Blockbuster and I applied. About two weeks later, I got a call and was told that I would be a part of a group interview. My first thought was that there would be several people getting a one-on-one job interview, but instead, we all got into a circle and were interviewed sort of on the spot. The people arrived in hopes of getting a job, but not all of them applied for my specific location.

    We did a scavenger hunt to find movies and other items. There were also questions about Blockbuster and the job that were being answered. We also had to play a game. The game started off by the DM saying a movie name, and the next person saying an actor appearing in the film, then the next person would say a movie title with the actor that was just mentioned, after that, the next person mentions another actor in the new movie title mentioned, and so on. We also had to a pitch to the person next to us why they should see a movie that we can think of.

    I know that I didn't say or do enough to get myself a job there, but I felt I could have if it was a one-on-one interview. Other people pretty much said what I would have said. I got a couple of words in about something and it doesn't seem like I really messed up, but still, not good enough as few others.

    Bottom line, I felt good when I got called in for this interview, but after going through it, I knew it was pointless because I was not going to get a job there. It was said that within 2 days, people who are considered would receive a call. I didn't get one.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Employee  in  West Valley City, UT
    Anonymous Employee in West Valley City, UT
    Application Details

    I interviewed online. The process took a day - interviewed at Blockbuster in October 2011.

    Interview Details

    First off, we were given name tags. Then we had to get in a half circle and play this game where we had to start off with one actor and name a movie they were in with another actor, then the next person had to name a movie that that actor was in. So on, so forth. This was awkward. Then we did a scavenger hunt and had to find various items in the store with a group of 5 people. Awkward. Afterwards we were each supposed to tell the four managers why we felt we should be hired, and everyone took their turns one at a time. And I guess we did bad the first time because we pretty much all said we love movies, so they made us do it again. They say it takes 3-10 to process a background check so we will wait, but I doubt I got it cause I was put up to interview with people who had years of experience. I am guessing they were applying for the managerial positions, but I wasn't, therefore this was not fair. They had 20 more people to interview that day and more interview days and were hiring for four stores therefore there were 4 different managers.

    Interview Questions
    • Name and actor in a movie and another actor in the same movie... so on...   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Blockbuster in October 2010.

    Interview Details

    applied online and was called back for an interview 2 weeks later. I was really nervous at first, and I'd heard not so good things about the manager I interviewed with, but I really needed a job so it was worth a shot. I thought it went well; he asked typical interview questions and questions about recent movies and my favorite movie and why. He seemed to like me and made it seem like I got the job. He told me if I didn't hear from him by that Friday to call him. I did, he wasn't at the store I interviewed at so the guy I spoke to told me to call him at another store. I did, and when I asked about the position he stated quite rudely that he "decided to go a different direction."

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  7.  

    Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took a day - interviewed at Blockbuster in November 2010.

    Interview Details

    My experience at being interviewed by Blockbuster was a job fair to which I was invited. Several folks were being interviewed at the store, while the store was open for business. There was a one on one interview, and then we were given assignments on how to approach customers and told what was the latest promotion in the store. Then we practiced on the interviewers.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Na Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed in-person. The process took 2 weeks - interviewed at Blockbuster in June 2010.

    Interview Details

    Submitted application and was asked to come in for an interview.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Employee  in  Rochester, NY
    Anonymous Employee in Rochester, NY
    Application Details

    I interviewed online. The process took 3 days - interviewed at Blockbuster in June 2012.

    Interview Details

    IIt was a group interview , you had to talk in front of everybody nobody left there knowing if they got the job or not they told us within a week they should be calling people who fit there qualifications back ihavent got a called back so ididnt get the job.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  10.  

    Customer Service Representative Interview

    Anonymous Employee  in  Phoenix, AZ
    Anonymous Employee in Phoenix, AZ
    Application Details

    I interviewed online - interviewed at Blockbuster.

    Interview Details

    First interview took place at an open store, with many other potential employees. This 'group interview' is not for the faint of heart, or timid. You must be all in with attention to detail about movies and video games. Then you will be called for a second interview. This one is at another store all together, one on one, with someone that you didn't even see at the first and has no knowledge of what you went through the process before. Then she will tell you that she will call you in a week or so with her decision.

    Interview Questions
    • This was actually a game that was played with the group at the first interview. You are put on the spot and asked about an actor in a movie, then the next person says a co-star and the third person thinks of another in another movie. *This will change depending on the DM*   Answer Question
    No Offer
    Negative Experience
    Average Interview
  11.  

    Store Manager Interview

    Anonymous Employee  in  Vacaville, CA
    Anonymous Employee in Vacaville, CA
    Application Details

    The process took 2 weeks - interviewed at Blockbuster in October 2008.

    Interview Details

    Applied online and received a call back from the Store Manager. Went in for an interview and he asked a lot of questions about experience in sales. He tried to push me toward starting as an Assistant Manager and working my way up. All follow-ups resulted in further stalling from the Store Manager, at which point I decided to just move on.

    Interview Questions
    • How does your previous experience fit in with the sales culture here?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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