Bloomberg L.P.

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Bloomberg L.P. Technical Support Interview Questions

Updated Dec 5, 2014
Updated Dec 5, 2014
19 Interview Reviews

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  1.  

    Global Technical Support Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Bloomberg L.P. in April 2012.

    Interview Details

    Phone interview, then office interview few weeks later.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Global Technical Support Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    The process took a dayinterviewed at Bloomberg L.P. in March 2012.

    Interview Details

    I applied for the position, and about a week or so later I received a request for a telephone interview. The telephone interview consisted of the usual questions.

    What do you know about Bloomberg?

    A few days after the telephone interview, I was contacted to arrange a in house interview. The in house interview was carried out by two young guys. They asked mostly basic questions and went through my resume. The key part was they asked you to carry out a typing speed test while answering technical questions. This kind of threw me off, as the test is using the bloomberg keyboard, which i had never used before. I know my typing speed is better than the result i achieved and also did not see the point of this.

    I was promised that i would hear something the following week. I still haven't heard anything. I think they should at least bother to contact you to let you know you have been unsuccessful, considering the effort you have put in to attend.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  3.  

    Global Technical Support Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took a dayinterviewed at Bloomberg L.P. in March 2012.

    Interview Details

    Phone Interview; approximately 15 minutes

    Why Bloomberg? How did you hear about us?
    What challenges do you foresee working as a technical support representative over the phone?
    What is your current compensation at your current position?

    Interview Questions
    • Why Bloomberg? How did you hear about us?   Answer Question
    • What challenges do you foresee working as a technical support representative over the phone?   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Global Technical Support Represntative Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 weeksinterviewed at Bloomberg L.P. in December 2010.

    Interview Details

    The phone interview and the in-house interview consisited of 2 basic questions -- 1) walkthrough of my resume and 2) "Why Bloomberg?"

    The in-house was not difficult, per se, but it was a gauntlet of different Team Leads asking similar questions as I noted above. I was interviewed with 2 people first...then sat in for 10 minutes on one of the technician's calls...then interviewed with 2 different people...then lastly 1 person. Whole process took 2 hours, approximately, from start to finish.

    I would've preferred hearing from the hiring manager or recruiter personally as opposed to the generic HR "declined" email. Especially as I'd like to believe they don't have every candidate shadow one of the technician's calls. Also contact information for the hiring managers on the gauntlet of interviews went through.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  6. 1 person found this helpful  

    Global Technical Support Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 weeksinterviewed at Bloomberg L.P. in October 2010.

    Interview Details

    I interviewed with two members of the team. Very straight forward.
    How fast can I type.
    Can I multitask, "yes, they did ask these two questions."
    Why Bloomberg?
    Talk about some of my experiences.
    Shift possibilities.

    What it boiled down to is that I wasn't their fit. Most likely over qualified, for the position and maybe intimidating.
    Nothing technical, nothing challenging.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  7. 3 people found this helpful  

    Global Technical Support Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took a dayinterviewed at Bloomberg L.P. in December 2009.

    Interview Details

    It was a two-hour interview. I met with a first set of two mangers, went through my resume, and was given more detail about the company and the position. Then I was placed with an employee and shadowed for about 15 minutes. It was very interesting and the employee was very helpful in explaining different situations and what each component is for. I then interviewed with another set of three people, going over the same information as before and then shadowed with another employee afterwards. This employee was very helpful in even informing one of the techs that I would be listening in and gaining his permission for such use. He would then explain certain terms that was commonplace in GTEC but not familiar to myself. I then interviewed with three more people and even had a small, brief Japanese conversation to show my proficiency.

    Advice I would give is to be as calm as possible. If you plan to show off any language ability, if you are not fluent, definitely brush up and try to speak as calmly as possible.

    The interview went very well and the deciding process was only a few days. A very pleasant process!

    Negotiation Details
    I informed I would take a 40k minimum due to my experience and what not, I was able to secure 8k more.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Bloomberg L.P. in August 2008.

    Interview Details

    One phone call and a conversation with an HR rep. They ask me about my project in school, GPA and why I was interested in the company. They took almost 2 weeks to call back and at that point they set up and inteview on site. First interview was done with a group of managers, second interview with only one manager.

    Interview Questions
    • What is TCP/IP? What is UDP? What's the most important difference between the 2?   Answer Question
    • What is HSRP? How will you configure it ?   Answer Question
    Negotiation Details
    .
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Bilingual Technical Support Role Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Bloomberg L.P. in December 2014.

    Interview Details

    I applied on the company website and the process took about 2 weeks.

    I received an email for the telephone interview and the interview lasted 11 mins.

    I am kind for worry as i saw many people here got an email the same day after the phone interview but i was told they will get back to me in few weeks.

    The interview was mainly about my background, experience and motivations.

    Still waiting for an updates.

    No Offer
    Easy Interview
  10.  

    Global Technical Support Interview

    Anonymous Interview Candidate in Singapore (Singapore)
    Anonymous Interview Candidate in Singapore (Singapore)
    Application Details

    I applied online. The process took 5 daysinterviewed at Bloomberg L.P. in November 2014.

    Interview Details

    Had a phone interview then video conference. Process takes only a few days. Nothing is difficult. Just simple interview questions. It seems like they were testing my language skills

    Interview Questions
    • Most straightforward questions about bloomberg and how r u going to be a good team player, how would you be an excellent customer service and how would you describe some technical problems in human language?   Answer Question
    Accepted Offer
    Average Interview
  11.  

    Japanese Technical Support Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online – interviewed at Bloomberg L.P. in September 2014.

    Interview Details

    Phone interview
    1st face to face
    2nd face to face

    They call you later time than you suggested with really bad connection and saying "you said this is best number to reach you". Don't get shaken, just handle as you do at customer service on the phone. Show off your excellent customer service skill and handle nicely!

    HR person said that she would contact me after a week but she didn't.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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