Bloomberg L.P. Technical Support Interview Questions & Reviews

Updated Aug 14, 2014
Updated Aug 14, 2014
16 interviews

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16 Candidate Interview Reviews Back to all interviews

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  1.  

    Global Technical Support Interview

    Anonymous Employee  in  New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I interviewed through college or university. The process took 3 weeks - interviewed at Bloomberg L.P. in April 2012.

    Interview Details

    Phone interview, then office interview few weeks later.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Global Technical Support Interview

    Anonymous Employee  in  New York, NY
    Anonymous Employee in New York, NY
    Application Details

    The process took a day - interviewed at Bloomberg L.P. in March 2012.

    Interview Details

    I applied for the position, and about a week or so later I received a request for a telephone interview. The telephone interview consisted of the usual questions.

    What do you know about Bloomberg?

    A few days after the telephone interview, I was contacted to arrange a in house interview. The in house interview was carried out by two young guys. They asked mostly basic questions and went through my resume. The key part was they asked you to carry out a typing speed test while answering technical questions. This kind of threw me off, as the test is using the bloomberg keyboard, which i had never used before. I know my typing speed is better than the result i achieved and also did not see the point of this.

    I was promised that i would hear something the following week. I still haven't heard anything. I think they should at least bother to contact you to let you know you have been unsuccessful, considering the effort you have put in to attend.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  3.  

    Global Technical Support Interview

    Anonymous Employee  in  New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I interviewed online. The process took a day - interviewed at Bloomberg L.P. in March 2012.

    Interview Details

    Phone Interview; approximately 15 minutes

    Why Bloomberg? How did you hear about us?
    What challenges do you foresee working as a technical support representative over the phone?
    What is your current compensation at your current position?

    Interview Questions
    • Why Bloomberg? How did you hear about us?   Answer Question
    • What challenges do you foresee working as a technical support representative over the phone?   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Global Technical Support Represntative Interview

    Anonymous Employee  in  New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Bloomberg L.P. in December 2010.

    Interview Details

    The phone interview and the in-house interview consisited of 2 basic questions -- 1) walkthrough of my resume and 2) "Why Bloomberg?"

    The in-house was not difficult, per se, but it was a gauntlet of different Team Leads asking similar questions as I noted above. I was interviewed with 2 people first...then sat in for 10 minutes on one of the technician's calls...then interviewed with 2 different people...then lastly 1 person. Whole process took 2 hours, approximately, from start to finish.

    I would've preferred hearing from the hiring manager or recruiter personally as opposed to the generic HR "declined" email. Especially as I'd like to believe they don't have every candidate shadow one of the technician's calls. Also contact information for the hiring managers on the gauntlet of interviews went through.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  6. 1 person found this helpful  

    Global Technical Support Interview

    Anonymous Employee  in  New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Bloomberg L.P. in October 2010.

    Interview Details

    I interviewed with two members of the team. Very straight forward.
    How fast can I type.
    Can I multitask, "yes, they did ask these two questions."
    Why Bloomberg?
    Talk about some of my experiences.
    Shift possibilities.

    What it boiled down to is that I wasn't their fit. Most likely over qualified, for the position and maybe intimidating.
    Nothing technical, nothing challenging.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  7. 2 people found this helpful  

    Global Technical Support Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I interviewed online. The process took a day - interviewed at Bloomberg L.P. in December 2009.

    Interview Details

    It was a two-hour interview. I met with a first set of two mangers, went through my resume, and was given more detail about the company and the position. Then I was placed with an employee and shadowed for about 15 minutes. It was very interesting and the employee was very helpful in explaining different situations and what each component is for. I then interviewed with another set of three people, going over the same information as before and then shadowed with another employee afterwards. This employee was very helpful in even informing one of the techs that I would be listening in and gaining his permission for such use. He would then explain certain terms that was commonplace in GTEC but not familiar to myself. I then interviewed with three more people and even had a small, brief Japanese conversation to show my proficiency.

    Advice I would give is to be as calm as possible. If you plan to show off any language ability, if you are not fluent, definitely brush up and try to speak as calmly as possible.

    The interview went very well and the deciding process was only a few days. A very pleasant process!

    Negotiation Details
    I informed I would take a 40k minimum due to my experience and what not, I was able to secure 8k more.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 days - interviewed at Bloomberg L.P. in August 2008.

    Interview Details

    One phone call and a conversation with an HR rep. They ask me about my project in school, GPA and why I was interested in the company. They took almost 2 weeks to call back and at that point they set up and inteview on site. First interview was done with a group of managers, second interview with only one manager.

    Interview Questions
    • What is TCP/IP? What is UDP? What's the most important difference between the 2?   Answer Question
    • What is HSRP? How will you configure it ?   Answer Question
    Negotiation Details
    .
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Global Technical Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online - interviewed at Bloomberg L.P. in December 2010.

    Interview Details

    Found the job advert online. Quick interview with HR and set up an interview. Was interviewed by all the team leaders in technical support. Was tough since I just arrived from Israel. However, everyone was friendly.

    Interview Questions
    • Had to answer a practical question by giving examples.   Answer Question
    Negotiation Details
    HR offered me a salary.
    Accepted Offer
    Positive Experience
  10.  

    Global Technical Support Interview

    Anonymous Employee  in  Tokyo (Japan)
    Anonymous Employee in Tokyo (Japan)
    Application Details

    I interviewed online. The process took a day - interviewed at Bloomberg L.P. in May 2014.

    Interview Details

    Did a first round of interview with HR from London. It took 30 mins and had general questions on the internet like 'what do you know about Bloomberg or what do you expect from this role'. and did a first round of on-site interview with team leaders. Questions were the same on the internet as well but i was asked some technical questions such as networking knowledge.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  11.  

    Technical Support Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Bloomberg L.P. in September 2013.

    Interview Details

    went for a total of three rounds of interview. First round was half a day, with team lead from different regions. Total of 8 interviewers be it face to face to through video conference. second round was with one of the trainer and also a multi tasking test. The test was role play having a caller and also a chat user both having issues. Third round was with the trainer the sg team leader, the manager and the japan team lead. There was also a mandarin test, to communicate in mandarin and to type in Chinese words. Interview questions involve basic troubleshooting skills. Ping test, trace route, tcp/ip related questions.

    Interview Questions
    • Subnet mask what is it use for. More of technical questions. Why do you want to join the co?   Answer Question
    No Offer
    Positive Experience
    Average Interview

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