Blue Shield Of California Interview Questions

Updated Oct 19, 2014
Updated Oct 19, 2014
33 Interview Reviews

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  1.  

    Senior Business Analyst Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Blue Shield Of California in July 2014.

    Interview Details

    After working as an intern, I had several interviews with the staff and was hired after both informal and formal interviews. The first two interviews were informal meetings with directors. The formal interview involved meeting 4 team members for 30 min each and a 1 hour interview with the director.

    Interview Questions
    • They asked in detail about my management experience in each job I had and leadership qualities   Answer Question
    Negotiation Details
    The negotiation phase was very one sided. They asked my salary expectations directly and did not give me much room to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Intermediate Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Blue Shield Of California.

    Interview Details

    The initial interview was over the phone and I came in a few days later for an in person interview. I was offered the position on my way home.

    Interview Questions
    • What was the most challenging experience you had to deal with when you didn't agree with upper management procedures and principles?   View Answer
    Negotiation Details
    Not much room for negotiation. The offer was stiff.
    Accepted Offer
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Blue Shield Of California.

    Interview Details

    Applied online through Indeed.com; was called by main office in San Francisco, CA. They did an interview over the phone. Then called back to do a "mock" call as if I were in a call center answering customer questions. Went on-site for an interview that was panel style. I was interviewed by two supervisors in a room with multiple stations where others were being interviewed. Very few questions were asked (at this point they just wanted to see if they liked me). The actual interview was a little stressful because you can see and hear other candidates interviews taking place around you.

    Interview Questions
    • The management says they are being interviewed by you as much as they are interviewing you... then expect an answer. I just said they were doing good so far.   Answer Question
    Negotiation Details
    There is zero negotiation on wages, they are set and will likely not increase for years. Management made this very clear.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Senior Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 6+ weeksinterviewed at Blue Shield Of California.

    Interview Details

    I was already a contractor--they love "trying you on for size" when I applied for a FTE position. I had already worked with most people I was interviewing with so it was so of a no brainer they had the need, I had the skill set. People there aren't overly intelligent, they tolerate mediocre work. If you can have a good conversation with the hiring manager (not really about your skill set) chances are they will hire you based on who they like. Again they are a company of homegrown managers; which means most don't have any real skill or leadership training--and even if they do--they'll do what it takes to survive.

    Interview Questions
    • I can't say I have gotten one during my interview. But, I have interviewed several people since joining the company and in a more senior position a question would be what would you accomplish in the first 60-90days. If they don't ask you then you should ask them what is their expectation of you to accomplish in that timeframe. I guarantee it is totally unrealistic of someone walking in the door. Let that be a red flag to you of what more is to come.   Answer Question
    Negotiation Details
    There wasn't much to negotiate I was offered the highest bonus % and salary for my paygrade.
    Ask for the range for the pay grade.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Blue Shield Of California in September 2013.

    Interview Details

    First you get a call from HQ in San Franscisco and it will be a phone interview. They will call you back again for a mock sales call at a later date. If you pass these obstacles you will be invited to a live interview that is panel style. You will interview at a station with multiple others in the same room. Try not to get distracted by the other interviews going on, you have two supervisors focusing on your ability to stay focused and precise.

    Interview Questions
    • How well do you handle confrontation? This seems like a simple question, but the job entails dealing with lots of confrontation with customers and vendors. You need to be prepared to be screamed at, threatened and belittled. This is truly the question they are asking: How well do you take being verbally abused on a regular basis?   Answer Question
    Negotiation Details
    No negotiations. Blue Shield will tell you what you will be paid and your set schedule. They tell you all this during the interview process and expect you to either accept or decline at that point. They will also tell you that training is 15 weeks long and you cannot miss days. Finally, they will inform you that you will be on an accelerated audit schedule that will determine if you pass the training or not.
    Accepted Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Clinical Program Manager Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Blue Shield Of California in May 2013.

    Interview Details

    Interview quick informal to the point. Questions were relevant. Communications with BSC manager & contracted company for 6mos job as speedy & helpful. Up to date with hiring process & registration.

    Interview Questions
    • Have you ever done this job? What makes you think you can do this job?   View Answer
    Negotiation Details
    Pretty simple. The Senior Manager/also the hiring manager called me, offered me the job, told me about the salary (very good pay) and, was more than happy to have me start ASAP.
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Intermediate Business Analyst Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Blue Shield Of California.

    Interview Details

    An internal recruiter reached out to me. Shortly after a phone screening with the recruiter and submitting my resume and cover letter, I had a phone conversation with the hiring manager. I was called in for a panel interview with the team, then a face-to-face with the hiring manager and her immediate supervisor (a total of six individuals).

    Interview Questions
    • Give me an example of when you faced a difficult situation at work. Could be project related or a relationship with a co-worker. What was the issue? How did you deal with it? What was the result?   Answer Question
    Negotiation Details
    Offer was delivered over the phone by the recruiter. Base salary along with bonus and company benefits were explained.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Senior Administrative Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency – interviewed at Blue Shield Of California.

    Interview Details

    Started with a tem agency which had their own interview process then sent me in to interview for the specific job.

    Accepted Offer
  10.  

    Nurse CM Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Blue Shield Of California.

    Interview Details

    The process involved two telephonic interviews, the first with the department supervisor and then with the manager.

    After both of those interviews a local interview was set up in a hotel meeting area near the local airport with the person who would be my immediate supervisor if hired.

    Interview Questions
    • I was asked what my expectations of the company were I was unprepared as I had never done the job prior to this   Answer Question
    Negotiation Details
    I was satisfied with salary offer but training was some distance from home, I requested to travel home on weekends. The company provided a nice residence inn for my stay and paid for my commute to and from for the weekends.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Business Analyst Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through an employee referral – interviewed at Blue Shield Of California in January 2013.

    Interview Details

    2 interviews (not counting recruiter). 1 with team and the other with hiring manager. Each lasted 30 minutes

    Interview Questions
    • If hired how long do you expect to remain in ti sposition?   View Answer
    Negotiation Details
    They told me pay, I asked for more, they made up difference by giving hiring bonus
    Accepted Offer
    Positive Experience
    Easy Interview

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