Books-A-Million Barista Interview Questions & Reviews

Interview Details – I applied at the store in person, and was called in for an interview the same day, although I believe all current applications must be submitted on-line. The process consisted of one interview with the cafe manager, and a personality/skills test, which took about half an hour to complete. Basic customer service and prior experience questions. Dress professional and be prepared, and it is an easy interview process.

Negotiation Details – I was hired as a barista at base pay, but was promoted to cafe manager a week later. I was able to negotiate a slightly hire than base rate of pay based on prior management experience.

Interview Details – went in and spoke to a manager. did a background check and passed and begain training a few days later.

Negotiation Details – what negotiation?? i did not have a say in what i would have liked to get paid.

Interview Details – I applied online via the Books-a-Million website but never got a call back. Two weeks later I came into the store and asked to speak to the hiring manager and she asked if I had time now for an interview. I was taken to the back office where she asked me about my sales experience and other various questions. After this I had a brief talk with the store HR who also asked me some of the same questions. Both stressed about how 5% of sales were to be made by each employee. The Management staff was very friendly.

Negotiation Details – No negotiation. The Manager explained that there are ways of making more than minimum wage selling magazine subscriptions and membership cards.

Interview Details – I applied for the position online, and got a call within a week to come in for an interview. Make sure you smile at all times, and that you have knowledge of books,electronics,etc. I recommend going into the store and browsing a little before you come in for your interview. If hired you will be cross trained, so you may want to state in your interview something about being a quick learner. You need to be detailed,and of course love to read.
Some interview questions:
Do you love to read, and what's your favorite book?
Tell me about a time a customer was rude to you and how did you handle it.
Tell me about a time you gave excellent customer service.
Are you comfortable selling our discount card program?

Negotiation Details – Non negotiable

Interview Details – I applied on a Tuesday, got a call to schedule the interview on a Saturday and had the interview on Tuesday. The interview was at 11:00 and I arrived 15 minutes early. They gave me some papers to read and told me to wait in the cafe. The interviewer came at around 11:10 and the interview lasted about 20 minutes. She asked me to tell her about myself, asked about previous jobs/experience, what days/hours I would be availiable, and a few "what would you do if..." questions. She explained the job to me and also the benefits. She explained that it was a sales job and all employees are required to offer and sell a certain amount of discount cards. She also asked what type of books i liked, my favorite book and why, etc. I also told her that I was starting college in the summer and she asked to bring in my class schedule when I got it and she would be in touch. And I said I would bring it the next week when I would get classes scheduled.

Interview Details – I was called in for an interview and interviewed one on one with the General Manager in the store Cafe. He questioned me what I liked about the store and Coffee specifically and my prior knowledge on it. He then called me in for a second interview which I had a small personality test and quick phone interview. Then an interview by the Cafe manager which consisted of questioning about Barista my knowledge.

Interview Details – At the time, the old GM was being relocated so I ended up being interviewed by the old and new GM. They were both very friendly, asked if I minded selling their Millionaire's Club Card and Magazines For Millionaires programs, and inquired about my life and experience. I was told by a former employer that BAM did in fact check my references, thankfully they all gave me glowing reviews.

Negotiation Details – There were no opportunities for negotiating.

Interview Details – I applied online after a recommendation by a friend who currently worked there. Was called in for an interview a couple days later. The interview took place in the customer area of the coffe shop Joe Mugs. The interview lasted 10 to 15 minutes. The manager asked a few basic questions and thanked me and left. I did not hear back from them after that.

Interview Details – I applied online, but didn't hear anything back. Had to call the store in order to get my application looked at. (After working there I learned that most people had to do something like this). Then went in for a 7 pm interview. Normally people interview separately with both senior managers, but I only interviewed with one.

Once hired wasn't able to get any kind of regular hours til almost 2 months in and I was able to establish that I can sell cards.