Borders

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Borders Interview Questions

10 Interview Reviews

Interview Experience

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  1.  

    District Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 8+ monthsinterviewed at Borders in January 2011.

    Interview Details

    This was only a phone discussion that was shut down very quickly as the company decided to declare bankruptcy.

    Interview Questions
    • How will you save your stores from the closing store lists?   Answer Question
    • How do you create profit in stores severely understaffed?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Borders in August 2010.

    Interview Details

    It went pretty well. Management seemed nice and emphasized sales goals and customer service.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Cashier Interview

    Anonymous Interview Candidate in Canton, OH
    Anonymous Interview Candidate in Canton, OH
    Application Details

    The process took a dayinterviewed at Borders in December 2009.

    Interview Details

    At first I thought that Borders would be a great place to work. The people seemed friendly, they seemed knowledgeable, and it seemed like the ideal place for someone that loved books as much as I do. I applied online, was called almost immediately for the the interview, and drove to the store to meet with the hiring manager. She and I seemed to have a good conversation, she assured me that I would be hearing from her soon about a decision the company made either way, and she expressed how glad she was to have met me. After a few weeks of not hearing from anyone, I began calling and getting the run around as to whom I could speak to about the position. Finally I was told that the woman that interviewed me no longer worked there, all the positions had been filled, and there was nothing anyone could do to help me. I could not believe they handled business in such an inappropriate and unorganized fashion.

    Interview Questions
    • Name a difficult situation you have had with a customer and how you solved it.   Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Novi, MI
    Anonymous Interview Candidate in Novi, MI
    Application Details

    I applied online. The process took a dayinterviewed at Borders in November 2009.

    Interview Details

    I looked online on Borders.com for employment at this specific store in Novi and got a call the next day to come in for an interview. Came into the store for a 1 on 1 interview..we conducted the interview in the mall on the couches. It went well, with questions on what books am I into, and how comfortable I am in selling books that I may not be familiar with.

    Interview Questions
    • How you wold you assist a customer in a book genre that you are not into?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  6.  

    Project Manager Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Anonymous Interview Candidate in Ann Arbor, MI
    Application Details

    The process took a dayinterviewed at Borders in July 2009.

    Interview Details

    Very brief phone interview consisting of a set question 'script.' No overall job description given to tailor answers to the position. Interviewer was abrupt and not very 'into' the call.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Borders in June 2008.

    Interview Details

    The online application was strangely elusive, like they were trying to trick you, so you just had to be as honest as possible and not try top guess what they wanted or you'd slip up. This is a very popular company to work with, so tenacity in getting an interview and follow up are key. They were not hiring at the time of my interview, a minor annoyance, but the experience was enlightening about big corporation cookie-cutter interviews.

    Interview Questions
    • If a customer complained about the service and/or their purchased product, how would you handle the situation?   View Answer
    No Offer
    Positive Experience
    Average Interview
  8.  

    Sales Manager Interview

    Anonymous Interview Candidate in Freehold, NJ
    Anonymous Interview Candidate in Freehold, NJ
    Application Details

    I applied in-person. The process took a dayinterviewed at Borders in April 2008.

    Interview Details

    It was just a five minute basic interview, not very difficult. They aready seemed to have their minds made up, so they weren't interested in anything I said. It didn't even last five minutes.

    Interview Questions
    • Why are you interested in this position?   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Cashier/Bookseller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at Borders in April 2010.

    Interview Details

    Was brought in for a group interview. I had no retail experience per se, having gone from computer programmer to stay-at-home mother to massage therapist. A woman in the group had very good retail experience and out shined everyone else. Interviewer only seemed interested in speaking to me about how nice it is to have a massage. Had trouble turning the conversation around to show that massage therapists need excellent customer service skills.

    Interview Questions
    • If someone were looking for a book from a genre that you knew nothing about, what would you do?   Answer Question
    • If you found out a fellow employee were stealing, what would you do?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Borders in November 2009.

    Interview Details

    The interview went really well, until I told them I had MS (fatigue related) and all interest was lost. I just wanted a job thru the Christmas rush. I love books, and I love talking to people about them. I was overqualified, and on the application it had a question regarding "special accomodations". On that question I put will discuss, and up until we reached that portion of the interview he was talking about "when u start etc" and then the interview literally shut down after I said I had MS, and the only accomodation I had was I would need the shorter hours at a time, the typical shifts no one wants, I would fill in for. He was open to that until the "dreaded MS" came up.

    Interview Questions
    • I see here you put you would like to discuss accomodations, could you please clarify?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  11.  

    Cashier/Bookseller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 daysinterviewed at Borders in May 2009.

    Interview Details

    I applied online -- which they make all new prospective employees do -- but found that, despite them calling me in for an interview, that the face-to-face time was largely perfunctory and that they had already decided against me based on a lack of experience (for a job that arguably requires no experience). I found the hiring manager to be distracted and non-engaged and did not have a pleasant experience.

    Interview Questions
    • What's your favorite genre of book?   Answer Question
    • Explain to me how you would handle a complaint where the customer was out of line.   Answer Question
    No Offer
    Negative Experience
    Average Interview

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