CGI Group
3.0 of 5 1,231 reviews
www.cgi.com Montreal, Canada 5000+ Employees

CGI Group Support Desk Interview Questions & Reviews

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Help Desk Support Interview

Help Desk Support
Montreal, QC (Canada)

The process took 2+ weeks - interviewed at CGI Group in July 2009.

Interview Details – - Panel interview and other candidates as well. They want to see also how you interact with peers.
- Help-desk phone call simulation (guiding skills over the phone). How to install a printer, map a drive, etc

Interview Question – What are you good for this job?   View Answer

Negotiation Details – No negotiation.

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Accepted Offer

Positive Experience

Easy Interview

Help Desk Support Interview

Help Desk Support
Montreal, QC (Canada)

I applied through other source and the process took a day - interviewed at CGI Group in April 2008.

Interview Details – They call you to get there. You go in a room with about 12-15 other persons then they speak a bit, then you get seperated in 3 groups, then you do writing test with very easy questions then you do 2 phone call support test, one in english and one in french. Then some kind of "personnaly test" in a group of 3 people. Then you hope to get chosen and that pretty much is it. Wasn't stressful at all.

Interview Question – Why do you want to work here.   Answer Question

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