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CGI Support Desk Interview Questions

2 Interview Reviews

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  1.  

    Help Desk Support Interview

    Anonymous Interview Candidate in Montreal, QC (Canada)
    Anonymous Interview Candidate in Montreal, QC (Canada)
    Application Details

    The process took 2+ weeksinterviewed at CGI in July 2009.

    Interview Details

    - Panel interview and other candidates as well. They want to see also how you interact with peers.
    - Help-desk phone call simulation (guiding skills over the phone). How to install a printer, map a drive, etc

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  2. 2 people found this helpful  

    Help Desk Support Interview

    Anonymous Interview Candidate in Montreal, QC (Canada)
    Anonymous Interview Candidate in Montreal, QC (Canada)
    Application Details

    I applied through other source. The process took a dayinterviewed at CGI in April 2008.

    Interview Details

    They call you to get there. You go in a room with about 12-15 other persons then they speak a bit, then you get seperated in 3 groups, then you do writing test with very easy questions then you do 2 phone call support test, one in english and one in french. Then some kind of "personnaly test" in a group of 3 people. Then you hope to get chosen and that pretty much is it. Wasn't stressful at all.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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