CIBC

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CIBC Interview Questions

Updated Dec 13, 2014
Updated Dec 13, 2014
105 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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105 Candidate Interview Reviews Back to all interviews

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  1.  

    Credit Card Risk Insights Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Hiring Manager directly sent me email asking me go to interview, after the first round, there would be second round with VP. And the last round would meet HR people. In the interview, I was told it's a new team, so the benefit is there's enough opportunity to grow. And as a new team, it's not a typical risk management group, but more like a cross functional team to coordinate related teams.

    Interview Questions
    • There was one question out of my expectation, how to expand the card portfolio. It's more like a marketing or product management question.   Answer Question
    No Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Went to the open house event at the end of August and got a phone interview at the beginning of November. Passed the phone interview, but no openings currently, waiting for new openings at December and take the final in-person interview.

    Interview Questions
    • 30 min phone interview, asked normal behavioral questions. tell a time you delivered an exceptional customer service, and what you did make it outstanding. tell a time you have a pass some disappoint massage to the customer. and sales target related problem. why you are qualified for this job, give an example about pay attention to detail. Be prepared and try the best to give the answers that the interviewer wants to hear.   Answer Question
    No Offer
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Application Details

    I applied through other source – interviewed at CIBC in November 2014.

    Interview Details

    I went to the open house at the end of August, and have an opportunity to process an phone interview at the beginning of November. It's 30 min talk, asked some behavioral questions. tell a time you have to send some disappoint information to the customer. what's the challenging part you feel about the job. tell a time you delivered exceptional customer service, and what you did made it outstanding. The phone interview went well, but as there is currently no openings for the position, the interviewer asked me apply later in Dec and move to the final interview.

    Interview Questions
    • Not difficult, but need to prepare for your answers, and try to keep calm and think about what the interviewer is expecting you to answer.   Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Procurement Analysis Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Standard behaviour questions,some questions about previous work in contracts. Interview was too casual felt that the process was informal as I was waiting at the reception desk for 5 minutes without anyone even manning the desk.

    Interview Questions
    No Offer
  6.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Barrie, ON (Canada)
    Anonymous Interview Candidate in Barrie, ON (Canada)
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at CIBC in October 2014.

    Interview Details

    I went to an open house and I gave my resume. They called me after 20 days and I had a phone interview. He asked me about my education and experience in the role.We talked about the locations where they had availability.

    No Offer
    Positive Experience
    Average Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at CIBC.

    Interview Details

    -initial phone call from HR, asked basic questions if i was still interested, questions about my last position then scheduled an in depth phone interview the next day. questions asked - where have i provided great customer services, what have i done to lead to a sales etc and other questions about why cibc?
    - call from assistant branch manager a few days after to come in for an in person interview

    Interview Questions
    No Offer
    Average Interview
  8.  

    Customer Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at CIBC.

    Interview Details

    It took a month to start. i had a phone interview and face-to-face in about 3 weeks. Very general questions, nothing very hard. General questions about education, previous work experience, future plans, strengths and weaknesses.

    Interview Questions
    • i got questions about my previous work experience, good and bad manager, what is important for me in a job   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at CIBC.

    Interview Details

    applied on line and got interview call which was around an hour long. lots of questions asked about customer services related skills and my respond in case when there is any kind of dispute with customer.

    Interview Questions
    • they asked me to act like actual FSR and deal with them as they are customer.   Answer Question
    No Offer
    Difficult Interview
  10. 2 people found this helpful  

    Customer Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at CIBC in September 2014.

    Interview Details

    applied online, after couple of days got a called from the HR informing about the telephonic interview which was to be conducted after couple of days. Telephonic interview was pretty simple that why did you left your previous job? what did you study? tell me about yourself?where do you see five years from now? and basic administrative questions. the telephonic interview was 30 mins long and the hr manager informed mee that i would receive a call from the branch for the face to face interview. The next day was called by the branch and for the interview.Questions: tell me a time when you turned a negative customer into a positve one? tell me a time when u exhibited and went above and beyond to establish customer loyalty?when and how you have worked in an effective team and what were your contributions?questions about the availabilty and why do yu want to work with CIBC? WHat can you bring in to this company the interview was an hour long and the assistant manger was really nice and friendly.

    No Offer
    Positive Experience
    Easy Interview
  11.  

    Financial Services Representative II Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 3 weeksinterviewed at CIBC.

    Interview Details

    Got a call from the recruiter, had a brief phone interview, and asked to come in for a face-to-face interview with the manager. Mostly behavioral questions about your experience in customer services. He asked for CSC, and explained the training program, compensations and benefits at the beginning of the interview.

    No Offer
    Easy Interview

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