CIBC Interview Questions

Updated Mar 24, 2015
Updated Mar 24, 2015
117 Interview Reviews

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117 Candidate Interview Reviews Back to all Interviews

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  1.  

    Customer Service Representative Interview

    Anonymous Employee in Ontario, CA
    Anonymous Employee in Ontario, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at CIBC in May 2014.

    Interview Details

    I applied online, and a week later I received an email to set a phone interview with HR people for the phone.The second round interview is in the branch which I applied for and with two mangers. One of the mangers asks the questions and another was just recording the answers.

    Interview Questions
    • What if you are unable to help the client?   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    It is quite sad to see how they invite candidates for an open house but even fail to even take a proper interview. I just went there to hear from an interviewer that I do not have much work experience and they have better candidates on hand. Makes me wonder why they even bothered to do the open house if they were not inviting people from different background. I have a Financial Planning Degree and a Bachelors in Commerce but still I am not good enough for CIBC. TD takes people with Hotel Management degree just when they see that they have a passion to learn and thats why TD gives better customer service than CIBC can ever dream of because their employees are humble.

    Regina CIBC, I am just sad that you even employ people who cant even take proper interview.

    No Offer
    Negative Experience
  3.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at CIBC.

    Interview Details

    I got an referral, then was interviewed by HR on the phone. Manager called me a week later to schedule an in person interview. Met with on-boarding manager and branch manager. I was not informed that I was going to be interviewed with the branch manager as well, so that was a small surprise. Went on for a bit longer than half an hour.

    Interview Questions
    • I was asked to role-play, where the manager pretended to be a student customer and I was supposed to sell her a CIBC card. Was given 5 minutes to prepare and study the CIBC card brochure.
      List 3 qualities of CSR
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview
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    Financial Services Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    Anonymous Employee in Toronto, ON (Canada)
    Application Details

    I applied online – interviewed at CIBC.

    Interview Details

    Got an email and asked to set up interview the next day with a specified time. It was a basic interview, the hr recruiter was reading off her questionnaire and typing the answers as I spoke. Interview ended well and she told me I would be contacted by a branch manager within two weeks or else to contact her. Its been more than two weeks now and haven't heard back from either.

    Interview Questions
    • Basic Behavioral Questions
      Sales target jobs, cold calling
       
      View Answer
    No Offer
    Neutral Experience
    Easy Interview
  6.  

    Bilingual Administrative Support Interview

    Anonymous Employee in Toronto, ON (Canada)
    Anonymous Employee in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 1+ weekinterviewed at CIBC in February 2015.

    Interview Details

    There were three phone interviews and I am going to do the final one in person tomorrow. The first phone interview was a simple check about my education and employment background. What is your availability etc. The second phone call was pretty much the same question but with further deep, like why you left your last company, what is your salary expatation etc. As a bilingual post, I also got a third phone interview which is extremely brief. The third one was in French and the question was what was your past experience in office administrative work. I also got an email of translation test about French writing level. This was ended last Friday February 13th.
    Tuesday of the following week I got the in-person interview request which is going to be tomorrow. Now preparing the last.

    Interview Questions
    • What were your past working experience in office support?   View Answer
    • Why are you leaving the last company?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ weeksinterviewed at CIBC.

    Interview Details

    Applied online,next day,I received phone interview with HR about 30 mins.one week later,i found another CSR position available,send the job No. to the HR.about week later,received a E-mail said Face to Face interview at Mississauga near Square One.

    Interview Questions
    • What does customer service representative do.
      Past sales experiences
      What do you see yourself in next 5 years.
      Past working experiences linked to Up and Cross selling
       
      Answer Question
    No Offer
    Average Interview
  8.  

    Operational Risk Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Contacted me after a couple month I submitted my resume. i got a phone interview and the next day a in-person interview. very basic questions. Nothing special. Only the director is interviewing and there would be another round.

    No Offer
  9.  

    Financial Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    In person, handed in the resume to the branch directly. and waited for several days, and got a call from branch manager to set up a time for an interview. the interview was simple and not too long. most likely behavioural questions. I did not get the offer because they already hired someone internally,

    Interview Questions
    • tell me about yourself, how do you deal with busy hours, what did you do to meet the sales target.   Answer Question
    No Offer
  10.  

    Graduate Management Leadership Program Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Applied online with Cover Letter, CV and Transcript. Received phone call within one week to schedule a phone interview for the next day. The phone interview was a business case/behavioral question that lasted 30 minutes. Received notification by phone the next day that the second round interview would be the following day. This interview was in-person and consisted of two separate hour-long interviews - half behavioral, half business case - and was followed by a cocktail.

    Interview Questions
    • Business case for phone interview: what would you do if you committed to a delivery date but just gathered a new piece of information that would require a substantial amount of time to process?   Answer Question
    No Offer
  11.  

    Teller Interview

    Anonymous Employee in Vancouver, BC (Canada)
    Anonymous Employee in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at CIBC in January 2015.

    Interview Details

    apply online via CIBC website then get a face to face interview with assistant branch manager, around 30mins.Its a quite long time to get reply. The interview is normal, not quite hard

    Interview Questions
    • how to handle the situation when you get into a grey area?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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