CIBC
3.1 of 5 459 reviews
www.cibc.com Toronto, Canada 5000+ Employees

CIBC Interview Questions & Reviews

Updated Jun 23, 2014

Getting the Interview 

64%
15%
7%

Interview Experience 

55%
31%
12%

Interview Difficulty 

Average Difficulty
88 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Analyst Interview

Analyst

Interviewed at CIBC

Interview Details – The hiring process takes very long and HR doesn't respond. After 1 phone interview and 2 face-to-face interviews, no updates at all. No one replied my emails. I do not know if this just happens to the position I applied or it happens in general

Interview Question – they didn't do a skill (Excel etc) test on the 1st interview   Answer Question

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No Offer

Negative Experience

Average Interview

Financial Service Representative Interview

Financial Service Representative
Windsor, ON (Canada)

I applied online and the process took 1 week - interviewed at CIBC.

Interview Details – Applied through the CIBC careers page. Received an email within a day or two regarding phone interview. This email was very professional and it clearly stated when the lady would be calling me and to confirm that the day/time was good.

The phone interview was easy and personable. The interviewer was "warm" but not phony, asked decent questions regarding my resume and cover letter. Not one question blindsided me. She told me she liked my tone and she liked what I had to say, and stated that she would recommend me for an in-person interview.

The in-person interview was a mixed bag. Two people interviewed me, one was nice and articulate, the other, a younger fellow was cold, had a snobbish air about him and clearly wasn't interested in me (I felt it right away). The questions were not too difficult, but they were very much all about the same theme "am I really OK to call X number of people a day to score 4 meetings a day"? A question in particular that turned me off from the interview right on the spot was when he asked me what I would do if I didn't meet the quota for the day. Quota? At that point I was merely respectful but made zero effort to impress.

Didn't get an offer, which I agreed with. I wouldn't have hired me either as per questions making it clear that this was not going to be a good fit for my talents and skills.

Interview Question – What would you do if you didn't meet the quota for the day? (referring to making sure that I always had at least 4 meetings booked as per the 30-60 calls every day I'd have to make to get my "clients" to come and meet with me so I could sign them up on credit cards, etc.)   Answer Question

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No Offer

Neutral Experience

Average Interview

Customer Services Representative Interview

Customer Services Representative
London, ON (Canada)

I applied online and the process took 1 week - interviewed at CIBC in May 2014.

Interview Details – I got some questions ,such as what do you think about the CSR role, could you give us a example for how to deal with the complain customer? describe how do you express you in one teamwork.

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No Offer

Positive Experience

Easy Interview

Business Analyst Interview

Business Analyst
Toronto, ON (Canada)

I applied online and the process took 1+ week - interviewed at CIBC in March 2014.

Interview Details – Very clear and good process.

Interview Question – It was ok nothing so difficult   Answer Question

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No Offer

Positive Experience

Average Interview

Customer Services Representative Interview

Customer Services Representative

I applied online and the process took 4 weeks - interviewed at CIBC in February 2012.

Interview Details – A panel interview, and just asked me my experience with customer service and finance

Interview Question – How I deal with difficult situations   Answer Question

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No Offer

Positive Experience

Average Interview

Financial Services Representative Interview

Financial Services Representative

I applied online and the process took 1 week - interviewed at CIBC in April 2014.

Interview Details – Just had a phone interview with CIBC hr person, a lot of questions about sales. What would you do to meet sales target? Have you had sales targets before? How do you handle rejections? They went through my job history and asked specific questions about each of them. Nothing too difficult or intimidating. They triple make sure that you are available to work during the time of operation and make commitment for at least a year. In person interview tomorrow. They told me that there will be a role play, to promote 3 different types of credit cards.

Interview Question – When was the last time you influenced a coworker/ colleague/ friend? How did you do it? Be specific.   Answer Question

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No Offer

Positive Experience

Average Interview

Financial Services Representative II Interview

Financial Services Representative II
Vancouver, BC (Canada)

I applied in-person and the process took a day - interviewed at CIBC in March 2013.

Interview Details – interview process was good

Interview Question – what is the seles target strategy?   Answer Question

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No Offer

Neutral Experience

Financial Services Representative Interview

Financial Services Representative

Interviewed at CIBC

Interview Details – I received an email and after a week the HR department called me for an interview.

Interview Question – Nothing special/Difficult. why FSR position, why CIBC, tell me about your self, and some behavioral questions, when are you available to work? are you able to work on weekends? ...   Answer Question

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No Offer

Neutral Experience

Financial Services Representative II Interview

Financial Services Representative II

I applied online and interviewed at CIBC.

Interview Details – Two weeks

Interview Question – What is meant by open branch environment, working with a tablet   Answer Question

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No Offer

Positive Experience

Very Easy Interview

Financial Services Representative Interview

Financial Services Representative
Toronto, ON (Canada)

I applied online and the process took 1+ week - interviewed at CIBC in February 2014.

Interview Details – I was applying online from their corporate website, 4-5 business days after I got a telephone interview(they ask you to call them).
In the very first beginning, they confirmed with you about your availability to work, if you can legally work in Canada, if you are willing to give them your SIN number, etc. Questions are quite standard, include: Why would you like to work for CIBC, did you work in a call centre environment before, any customer service before, etc.

HR recruiter was very kind and easy to talk to. Can't think of a downside.

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