CSAA Insurance Group

  csaa-insurance.aaa.com
  csaa-insurance.aaa.com

CSAA Insurance Group Interview Questions

Updated Oct 7, 2014
Updated Oct 7, 2014
34 Interview Reviews

Interview Experience

Interview Experience

80%
13%
6%

Getting an Interview

Getting an Interview

58%
16%
12%

Interview Difficulty

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Average

Interview Difficulty

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Average

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34 Candidate Interview Reviews Back to all interviews

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  1.  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at CSAA Insurance Group.

    Interview Details

    apply online, got email with assessment , was schedule for 1:1 interview with two managers, they requested I got upstairs and interview with two more manager, was offer the position by call on my way home.

    Interview Questions
    Negotiation Details
    non negotiable , they will give offer base on your appearance.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Systems Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at CSAA Insurance Group.

    Interview Details

    I was referred by a colleague at CSAA, and had an initial telephone conversation with the hiring manager. I interviewed with the hiring manager, members of the team, and the hiring manager’s manager. They got back to me within a couple of weeks, and sent a written offer over before I resigned from my existing position.

    Interview Questions
    • Most of the questions were pretty standard. Difficult questions focused on handling competing priorities.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Claims Service Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at CSAA Insurance Group in June 2014.

    Interview Details

    preliminary over the phone & or computer based testing. Face to face or phone for second interview. 3 weeks of in class learning, 3 weeks of live action on the floor training.

    Interview Questions
    • What is it you have to offer the company, and why is it you want to work here at CSAA?   View Answer
    Negotiation Details
    An offer letter. Entry level poss. minimal negotiations.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Claims Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at CSAA Insurance Group.

    Interview Details

    Very easy. Take a few tests prior to entry. And then go in for interview. Very little experience required.

    Interview Questions
    • They will ask prospective employees to write out a claims letter to an insured.   Answer Question
    Negotiation Details
    There was none.
    Accepted Offer
  6.  

    IT Manager II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at CSAA Insurance Group.

    Interview Details

    Single Day mutliple Interviewer panels. VEry efficient, informative and professional. HR Recruiter very proactive in communicating status and progress. Was a very easy process

    Negotiation Details
    Quick and painfree. Counter offering was reasonable and demands were in line with expectations.
    Accepted Offer
  7.  

    Customer Service Interview

    Anonymous Interview Candidate in Glendale, AZ
    Anonymous Interview Candidate in Glendale, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at CSAA Insurance Group in November 2013.

    Interview Details

    After I completed my application I was sent an email with an online assessment. This was really cool because it gave me a good idea of what the job was going to be like. Then I got a call from the recruiter and she explained the hours, pay, start dates and scheduled my interview. It was a 45 minute interview with behavioral based questions there were two supervisors that I interviewed with both were really great and made me feel at ease right away.

    Interview Questions
    • Tell me about an ambitious stretch goal that you set for your self and how you achieved it?   View Answer
    Negotiation Details
    No started at $13.25 but was able to get my license and was promoted with a $3 per hour raise.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3+ monthsinterviewed at CSAA Insurance Group.

    Interview Details

    I sent my resume through their recruiting platform. I received a call from the recruiter within a week. Interview #1: Phone interview with the recruiter. Interview #2: With teammates Interview #3: with HIring Manager. Hiring and interview process lasted 3 months.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at CSAA Insurance Group.

    Interview Details

    Met with HR staff, 2 women. Go the standard interview questions, told them about my life. It was pretty easy since anyone can do this job, but I sold them. They sent me upstairs to interview with the supervisor, and he liked me. I got a call back from the recruiter that afternoon offering the job.

    Interview Questions
    • Tell us how you would handle a difficult caller who seems impossible to please.   Answer Question
    Reasons for Declining

    The pay is lousy for working in basically a call center.

    Declined Offer
    Average Interview
  10.  

    Senior Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at CSAA Insurance Group.

    Interview Details

    After a 45 minute prelim phone screening with Human Resources, I Called in for a multi person panel at the main office comprised of analysts and managers. Since it was an analysts position it focused on analytic styles, equations types, methodology, product exposure, career goals, and management style. The atmosphere was pleasant and not to difficult since I knew the job needs well. Within three weeks I received an offer, which was close to my desired wage.

    Interview Questions
    • How would you alter your analysis for our insurance products (Had no experience in the industry, so come prepared to equate similar experiences)   Answer Question
    Negotiation Details
    The first offer was generous and within my wage preference
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Marketing Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at CSAA Insurance Group.

    Interview Details

    First had telephonic from recruiting team then a telephonic screen with Hiring Manager. 2 in person round with 1:1 around 3 hrs. Very good experience.

    Accepted Offer
    Positive Experience
    Average Interview

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