CVS Caremark
2.7 of 5 2,339 reviews
www.cvscaremark.com Woonsocket, RI 5000+ Employees

CVS Caremark Shift Supervisor Interview Questions & Reviews

Updated Apr 4, 2014
All Interviews Received Offers

Getting the Interview 

77%
14%
5%

Interview Experience 

63%
27%
9%

Interview Difficulty 

51 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Difficult Interview

Shift Supervisor B Interview

Anonymous Employee
Warwick, RI

I applied online and the process took 3 weeks - interviewed at CVS Caremark in July 2013.

Interview Details – The interview process was well orchestrated and executed. The company has a good sense of technology regarding the interview and hiring process. Everything was explained fully and the expectations were also outlined. Every manager from HR to Front Store was extremely helpful and very nice. Coordination between HR and the store was excellent too. I was never left to feel unsure about something or a task to complete regarding the hiring process.

Interview Question – Describe a previous job experience when you had to take care of an upset customer. How did you act and what did you do?   Answer Question

Negotiation Details – Relatively normal negotiations based off of experience and resume.

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Accepted Offer

Neutral Experience

Very Easy Interview

Shift Supervisor B Interview

Anonymous Employee
Oklahoma City, OK

I applied online and the process took 1 week - interviewed at CVS Caremark.

Interview Details – I only had one interview. They were in desperate need, so it really wasn't hard to get the job.

Negotiation Details – No negotiation

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Accepted Offer

Positive Experience

Very Easy Interview

Shift B Supervisor Interview

Anonymous Employee
Kansas City, MO

I applied online and the process took 2 weeks - interviewed at CVS Caremark in September 2012.

Interview Details – I e-mailed the district HR representative asking about a Management Trainee program I heard about through a classmate. We traded e-mails while we learned about each other before he told me he had no current openings, but there was an opening at a local store for the lowest-level "manager" that he could refer me to. I went to that interview and was hired the same day.

Interview Question – How do you deal with a rude or upset customer?   View Answer

Negotiation Details – There wasn't much of one. I naively believed my Store manager when she told me if I proved I was good (and I did according to my co-workers), I would get a raise shortly. This left me willing to start a bit lower than I was hoping.

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Accepted Offer

Positive Experience

Difficult Interview

Shift Supervisor Interview

Shift Supervisor
Richardson, TX

I applied through an employee referral - interviewed at CVS Caremark in December 2010.

Interview Details – 5 Step process for Customer Care. Clinical Operations uses staffing companies that does not screen correctly which causes multiple liabiltiy on all levels

Interview Question – Give me an example of time you saw a peer do something unethical and how you handled the situation   Answer Question

Negotiation Details – All negoation was through the recruiter and was not a difficult situation

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Accepted Offer

Neutral Experience

Shift Supervisor Interview

Shift Supervisor

I applied through a staffing agency and the process took 1+ week - interviewed at CVS Caremark.

Interview Details – Apply online and get a call from a hiring manager. Go in for an interview and if they want you, you will get a call back from the hiring manager. From there you will have to go to a new employee orientation and then additional training depending on your position in the store.

Interview Question – Explain a time when you provided customer service.   View Answer

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Accepted Offer

Positive Experience

Average Interview

Shift A Supervisor Interview

Anonymous Employee
Bradenton, FL

I applied online and the process took 5 days - interviewed at CVS Caremark in September 2013.

Interview Details – Within 3 days of applying online I was called to schedule an interview, 2 days after the interview I was offered the position.

Interview Question – What makes you the best choice for this position?   Answer Question

Negotiation Details – Fairly easy, as I was well qualified and didn't really have to negotiate. I told them what I wanted and they happily accepted.

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Accepted Offer

Positive Experience

Very Easy Interview

Shift Supervisor Interview

Shift Supervisor
Jacksonville, FL

I applied online and the process took a day - interviewed at CVS Caremark in December 2011.

Interview Details – The interview was an informal affair where the manager just asked about my previous retail experience as well as what I would be willing to do in terms of multitasking. It was very short but the conversation went well and after I got back home just 20 minutes later I received a phone call from the store manager saying to me that I was hired.

Interview Question – As I stated above this was an informal interview and the questions were directly related to my previous work experience which I answered quite easily.   View Answer

Negotiation Details – I did not negotiate with the manager over pay but in retrospect I should have since I was put at minimum wage level.

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Declined Offer

Neutral Experience

Very Easy Interview

Shift Supervisor B Interview

Shift Supervisor B

I applied online and the process took 2 months - interviewed at CVS Caremark in January 2014.

Interview Details – I applied online and did an assessment after filling out the application. A month later, I got a call from the manager on duty wanting to schedule an interview.

On the day/time I went into the interview, the Assistant Manager and Store Manager were both interviewing me. It was very impersonal and casual. The carpet in the back rooms seemed dirty, and everyone had to speak loudly because it was the room with the computers.

The managers said that there was room for promotions and raises in the company just by showing up on time to your shift. You figure that one out.

They said that the wage was $9.50/hr, non negotiable. As for job duties, they stated that as Shift Supervisor those would include the usual you'd expect, but also working some overnight shifts & cleaning the bathrooms. Lastly, they said if I didn't get a call back within the next 8-10 days meant I didn't get the job.

One whole month later (instead of a call like they said), they emailed me an offer for the position. However, in a month's time A LOT of things can change for someone job hunting. I had already found another better job.

The only explanation I can make for their lack of response was that I was the "2nd in line" for the position...and if the one they hired didn't fit the job, they still had me in consideration.

Overall, a pretty unprofessional job interview. But for a store like this, what did you expect?

Interview Question – Nothing difficult or memorable was asked.   Answer Question

Reason for Declining – The managers at this store assume that applicants are going to be sitting around waiting for an offer from them for over a month. I already found another better job. Also, I declined this job because it doesn't make a liveable wage even with a raise.

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Accepted Offer

Positive Experience

Easy Interview

Shift Supervisor B Interview

Shift Supervisor B
Crown Point, IN

I applied online and the process took 5 days - interviewed at CVS Caremark in February 2014.

Interview Details – Applied online and was contacted the next day for an interview. After being contacted the interview was less than a week after. Being that I had a degree, the interview was very laid back (basically he was hiring me). Very fast process.

Interview Question – Tell me about a time where you handled an upset customer, what did you do? (after my answer) -> And what if that customer was still upset and you knew there was nothing you can do to please them?   Answer Question

Negotiation Details – They sent me an email offer. Not much wiggle room given it was hourly.

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Accepted Offer

Neutral Experience

Shift Supervisor B Interview

Shift Supervisor B

Interviewed at CVS Caremark

Interview Details – Applied online at a store I had found out was hiring. I got a call a few days later from the store manager.

Interview Question – None it was pretty standard   Answer Question

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