Capital One Senior Analyst Interview Questions & Reviews

Updated Aug 22, 2014
Updated Aug 22, 2014
95 interviews

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  1.  

    Senior Data Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    the process was okay. they make u fly to VA. they do not care for skills. Ask to work on case studies. the interview takes place for 4 - 5 hrs. before onsite they look for ur quantitative aptitude

    Interview Questions
    No Offer
  2. 5 people found this helpful  

    Senior Data Analyst Interview

    Anonymous Employee  in  Richmond, VA
    Anonymous Employee in Richmond, VA
    Application Details

    I interviewed through a recruiter - interviewed at Capital One.

    Interview Details

    Contacted by a recruiter. First round phone interview was easy, 5 simple math questions, algebra and such. Invited to Richmond for the second round interview. two behavioral interviews and two case interviews.

    One case interview was about a call center. they showed you a table about how many minutes per call they got for customer service from Monday to Sunday and how many calls they got each day. asked about the average minutes per call. then they told you there are two types of calls: one type is the representative can solve immediately, the other type is the call has to be transferred to another person. they told you the percentage of each type and the cost of each call per minute. they told you type ii is more expensive because it takes longer time. now they want to cut costs by $1 million. how much is the percentage of type ii calls should be.

    second case interview was about atm. they want you to know how atms make profit. by charging customers from other banks. two types of atms again. one they put at their branches. other they put elsewhere. they told you the costs of two types. type ii is more expensive to operate but can make profit. they want you to calculate break even points. then ask you to draw a plot. don't remember details.

    Interview Questions
    • be careful about the details when you do math (units and such).   Answer Question
    No Offer
  3. 5 people found this helpful  

    Senior Data Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I interviewed through an employee referral. The process took 4 weeks - interviewed at Capital One in April 2014.

    Interview Details

    I applied through a referral and the process took 4 weeks. The first phase was a phone interview by recruiter with 5 easy math questions. Then, was invited for an onsite interview with 2 case and 2 behavioral questions questions. Expect questions on break-even and weighted average questions in case interviews. Behavioral questions were pretty simple.

    Interview Questions
    • Call center Handling time.
      1. Calculate average handling time
      2. How much should transfer rate decrease to save $1 Million.
      3. Strategy to reach the target
        Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 7 people found this helpful  

    Senior Data Analyst Interview

    Anonymous Employee  in  Plano, TX
    Anonymous Employee in Plano, TX
    Application Details

    I interviewed through a recruiter. The process took 2 weeks - interviewed at Capital One in March 2014.

    Interview Details

    Had 2 case interviews and 2 behavior interviews:

    For behavior interviews: looks like they have a standard list . please read thru BI interview post in glass door. I had to answer about 5 BI questions and they all are available in these interview reviews.

    However I felt more emphasis in on case Interviews and problem solving skills of the person being interviewed.

    1. 1 case interview was based on basic profit equation. profits= revenues- costs. case was based on credit card scenario. credit card user population is divided in to two groups. for group 1 I was given all numbers and asked to calculate profit per year. For the second part i was asked to calculate the how much a different group has to spend to generate the same amount of profit. we need to make some assumptions here. I made some mistakes and the interviewer help me thru the case.

    2. second case was interview was based on a campaign and calculating the benefits of campaign. Interviewer asked me how I would calculate the profits related to campaign. he was expecting an answer like " I would have a target and control group and based on the difference in the increase in revenue before and after the campaign I can tell what % of the increase in revenue is due to the campaign". something like that.

    Interview Questions
    • my second case interview where I has to calculate the increase in revenue from campaign   View Answer
    No Offer
    Positive Experience
    Average Interview
  6.  

    Senior Business Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Capital One.

    Interview Details

    Long process, phone and then 2 hours of assessment testing, then 9 face to face interviews, in the end it wasn't the right place for me.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  7. 1 person found this helpful  

    Senior Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Everyone was very friendly, helpful, willing to answer any questions honestly.

    Interview Questions
    • Be prepared for the behavioral questions. Prepare scenarios ahead of time.   Answer Question
    Accepted Offer
  8. 2 people found this helpful  

    Senior Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I interviewed through an employee referral. The process took a day - interviewed at Capital One in February 2010.

    Interview Details

    2 case interviews & 2 behavioral interviews. Before these there was a screening math test

    Interview Questions
    Negotiation Details
    Not much room to negotiate.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Senior Operations Analyst Interview

    Anonymous Employee  in  Richmond, VA
    Anonymous Employee in Richmond, VA
    Application Details

    interviewed at Capital One in June 2012.

    Interview Details

    I hired through the website and was quickly scheduled for 2 telephonic rounds post which I was asked to come for a face to face interview. There were multiple rounds in the face to face interview.

    Interview Questions
    • A lot of emphasis was on credit card related questions and risk of customers. There were rounds of case interviews and behavioral interviews at the end of which they will ask you to stay back if you have been selected.   Answer Question
    No Offer
    Difficult Interview
  10.  

    Senior Business Systems Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Capital One in December 2011.

    Interview Details

    I had an over the phone interview followed by on site interviews with 3 different people. Each of my on site interviewers had a specific set of questions for me (Skills, behavioral etc) and they noted down the answers on the interview sheet.

    Interview Questions
    • Tell me a time when you had to influence clients to follow a different course of action.   View Answer
    Negotiation Details
    I negotiated the salary with the Director of the team. Once I explained my reasons for requesting a higher salary he offered me a sign on bonus which I accepted.
    Accepted Offer
    Average Interview
  11. 2 people found this helpful  

    Senior Business Analyst Interview

    Anonymous Employee  in  Richmond, VA
    Anonymous Employee in Richmond, VA
    Application Details

    I interviewed through an employee referral - interviewed at Capital One in February 2014.

    Interview Details

    The gentleman who came for my behavioral interview wore a shirt with a big stain on it and one button broken. He asked me 2 situations that I've genuinely never faced in my life, and when I told him so he seemed disappointed and said 'well can you think of something, I've to write details on this form'. So I gave him the best possible answers and he went on to furiously write down every word I was saying. In the 40 min interview he filled out 3 A4 size pages! He was less involved in what I had to say and seemed to want to get rid of 'interview duty'. I then had a case interview with a lady who I feel mislead me in my case causing me to make a mistake. Case interviewers are supposed to guide you because it helps ascertain if you're trainable. When I tried to retrace my steps she said we've run out of time (though we started late) and left. My other case interviewer was very good and was the only positive experience I had at the company.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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