Capital One

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  www.capitalone.com

Capital One Senior Analyst Interview Questions

Updated Nov 26, 2014
Updated Nov 26, 2014
100 Interview Reviews

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  1. 11 people found this helpful  

    Senior Operations Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Capital One in April 2014.

    Interview Details

    1 phone interview - case interview.

    Interview Questions
    • Phone case interview: The company has an online document centre which keeps track of all of the info about its customers. We offered our customers a free option to enroll in e statements and stop receiving paper statements. The enrollment numbers are below our expectations. We want to launch a marketing campaign. What are some of the factors that you would consider to design such a campaign? List them and briefly explain.

      Now, I have some data for you. The marketing dept has determined that it would send across 150,000 emails to customers based on two different strategies. Each email costs 25 cents and the lifetime savings for each customer enrolled will be $20. For the first strategy, the customer receives a one time statement credit of $15 and under the second strategy, the customer receives a credit of $5. Which strategy would you prefer and why?

      When asked about response rates, the interviewer gave response rates of 15% and 10% for the two strategies.
       
      Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Senior Data Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    the process was okay. they make u fly to VA. they do not care for skills. Ask to work on case studies. the interview takes place for 4 - 5 hrs. before onsite they look for ur quantitative aptitude

    Interview Questions
    No Offer
  3. 7 people found this helpful  

    Senior Data Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through an employee referral. The process took 4 weeksinterviewed at Capital One in April 2014.

    Interview Details

    I applied through a referral and the process took 4 weeks. The first phase was a phone interview by recruiter with 5 easy math questions. Then, was invited for an onsite interview with 2 case and 2 behavioral questions questions. Expect questions on break-even and weighted average questions in case interviews. Behavioral questions were pretty simple.

    Interview Questions
    • Call center Handling time.
      1. Calculate average handling time
      2. How much should transfer rate decrease to save $1 Million.
      3. Strategy to reach the target
       
      Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Senior Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Capital One.

    Interview Details

    Long process, phone and then 2 hours of assessment testing, then 9 face to face interviews, in the end it wasn't the right place for me.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  6. 1 person found this helpful  

    Senior Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Everyone was very friendly, helpful, willing to answer any questions honestly.

    Interview Questions
    • Be prepared for the behavioral questions. Prepare scenarios ahead of time.   Answer Question
    Accepted Offer
  7. 11 people found this helpful  

    Senior Data Analyst Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Capital One in March 2014.

    Interview Details

    Had 2 case interviews and 2 behavior interviews:

    For behavior interviews: looks like they have a standard list . please read thru BI interview post in glass door. I had to answer about 5 BI questions and they all are available in these interview reviews.

    However I felt more emphasis in on case Interviews and problem solving skills of the person being interviewed.

    1. 1 case interview was based on basic profit equation. profits= revenues- costs. case was based on credit card scenario. credit card user population is divided in to two groups. for group 1 I was given all numbers and asked to calculate profit per year. For the second part i was asked to calculate the how much a different group has to spend to generate the same amount of profit. we need to make some assumptions here. I made some mistakes and the interviewer help me thru the case.

    2. second case was interview was based on a campaign and calculating the benefits of campaign. Interviewer asked me how I would calculate the profits related to campaign. he was expecting an answer like " I would have a target and control group and based on the difference in the increase in revenue before and after the campaign I can tell what % of the increase in revenue is due to the campaign". something like that.

    Interview Questions
    • my second case interview where I has to calculate the increase in revenue from campaign   View Answer
    No Offer
    Positive Experience
    Average Interview
  8.  

    Senior Data Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Capital One.

    Interview Details

    2 behavior questions and 2 case questions

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  9. 3 people found this helpful  

    Senior Business Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through an employee referral – interviewed at Capital One in February 2014.

    Interview Details

    The gentleman who came for my behavioral interview wore a shirt with a big stain on it and one button broken. He asked me 2 situations that I've genuinely never faced in my life, and when I told him so he seemed disappointed and said 'well can you think of something, I've to write details on this form'. So I gave him the best possible answers and he went on to furiously write down every word I was saying. In the 40 min interview he filled out 3 A4 size pages! He was less involved in what I had to say and seemed to want to get rid of 'interview duty'. I then had a case interview with a lady who I feel mislead me in my case causing me to make a mistake. Case interviewers are supposed to guide you because it helps ascertain if you're trainable. When I tried to retrace my steps she said we've run out of time (though we started late) and left. My other case interviewer was very good and was the only positive experience I had at the company.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  10.  

    Senior Data Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Interview Details

    Standard 2 behavioral and 2 case studies. One of the behavioral interviews consisted of a conversation (be sure to make it a conversation and ask questions) about what type of job/work you would enjoy best.

    Interview Questions
    • Many suggest the book "Case in Point", and those cases are certainly good. This is a heavily numbers-focused study, so be sure to brush up on financial accounting.   View Answer
    No Offer
    Positive Experience
  11.  

    Senior Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Capital One in December 2013.

    Interview Details

    I applied online. Two months later I received an email from the HR regarding my interest in having an interview with the hiring manager. There were not any behavioral questions from HR. For instance, I started talking directly with the hiring manager. All I can say I was about to hang up. The interview was very unprofessional. I am not sure this person knew what he had to ask. For instance, he asked a very unrelated questions about IT architecture data.

    Interview Questions
    • There were not difficult questions. I was just completely frustrated for the lack of formality in the interview. If it were not enough, at the very end I asked this person what would be next step "I do not know, you should contact the HR, he may know about it".   View Answer
    No Offer
    Negative Experience
    Average Interview

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