CarMax Business Office Associate Interview Questions

Updated Aug 4, 2014
Updated Aug 4, 2014
16 Interview Reviews

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Business Office Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through an employee referral. The process took 5 days - interviewed at CarMax in April 2011.

Interview Details

3 interviews. asked a lot of name a time when questions. Also had to take a filing test. interviewed by Managers and HR Manager. Applied online
  the Associate recommended me. was offer position by last interview. Starting pay. take test to increase pay. Also had to take a filing test. drug test. etc

Interview Questions
Negotiation Details
Job was offered. Starting pay
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for CarMax

  1. 3 people found this helpful  

    Business Office Associate Interview

    Anonymous Interview Candidate  in  Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied online. The process took 3 days - interviewed at CarMax in October 2013.

    Interview Details

    I went through about 5 interview processes. The first one was at the store and done online. The second one was with the hr lady. The third one was with the manager of my specific department. The fourth one was with another manager of a completely different department. Finally, the last interview was with another supervisor in the same exact department that I would be working in. I would say all interviews were intense because they were not scripted and was mostly about the person being interviewed. If you go in interested and with lots of questions (I do mean alot, stupid or not) you have a great chance of moving on. They are looking for a family oriented, friendly, happy, focused and competitive type of individual and they really love hearing what you have to say. So, the more you talk, the more they listen, the bigger the chance there is for you being selected.

    Interview Questions
    Negotiation Details
    N/a
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Business Office Associate Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 1 week - interviewed at CarMax in May 2014.

    Interview Details

    I Had 3 different interview with 3 different department managers each of those went well. They asked typical questions some are so redundant or the previous interviewer already asked. They seemed very scripted with the questions and they have to read everything verbatim.

    Reasons for Declining

    The pay was not enough.

    Declined Offer
    Negative Experience
    Average Interview
  3. 1 person found this helpful  

    Business Office Associate Interview

    Anonymous Interview Candidate  in  Charleston, SC
    Anonymous Interview Candidate in Charleston, SC
    Application Details

    I applied online. The process took 5 days - interviewed at CarMax.

    Interview Details

    I originally applied for a Buyer's Assistant position. I had phone interview with a manager who asked me to come in for a face to face interview the next day. Once you arrive, you sit in a room by yourself and answer questions on a computer such as, "have you ever murdered someone." (If you've murdered someone, I hope you're in prison and not interviewing for a job at Carmax). I interviewed with the same manager from the phone interview for about an hour and then he brought in his manager. All in all, I was there for about 2 hours that day. The next day, I got a call back and they said I was basically overqualified and they wanted me to come back in for another interview for the Business Office Associate position. I figured, better position, better pay. Wrong. I was shocked that they offered me $10/hr after my FOURTH interview. I took the drug test and tentatively accepted the position. Once I got home, I realized that $10 isn't even worth me getting out of bed in the morning so I called back and declined. $10/hr is not acceptable to offer someone with a bachelor's degree as far as I'm concerned. On the plus side, everyone I met at Carmax was very nice and I really think it would have been a fun place to work otherwise.

    Interview Questions
    • All behavioral questions. Tell me about a time when...   Answer Question
    Reasons for Declining

    Pay was not appropriate for my education and background

    Declined Offer
    Negative Experience
    Average Interview
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  5. 1 person found this helpful  

    Business Office Associate Interview

    Anonymous Interview Candidate  in  Roseville, CA
    Anonymous Interview Candidate in Roseville, CA
    Application Details

    I applied online. The process took 5 days - interviewed at CarMax in May 2014.

    Interview Details

    Had a phone interview first and then was invited in to the store. Interviewed by 4 people the same day all managers. Very thorough. Asked many questions about past work experience. Whole interview took about 3.5 hours. Was asked to do a drug test and offered a position on the spot.

    Interview Questions
    • Give me a time when you were faced with a difficult time constraint and how you handled it.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Business Office Associate Interview

    Anonymous Interview Candidate  in  Fort Worth, TX
    Anonymous Interview Candidate in Fort Worth, TX
    Application Details

    I applied online. The process took a day - interviewed at CarMax in May 2014.

    Interview Details

    3 interviews over 4 hours. Very friendly and comfortable interviews.Interviewers were able to discuss their personal experience with Carmax.The first interviewer also discussed other positions that I might be interested in that I hadn't considered.

    Interview Questions
    • Questions were pretty basic and expected for example on question was - can you remember a time when you had to deal with a difficult customer.   Answer Question
    Reasons for Declining

    Compensation was low.

    Declined Offer
    Positive Experience
    Easy Interview
  7.  

    Business Office Associate Interview

    Anonymous Interview Candidate  in  Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied online. The process took 2 days - interviewed at CarMax in February 2014.

    Interview Details

    First I had my phone interview, which were pretty basic questions. Asking a lot abut your past work experience. After my phone interview they wanted to schedule a face to face interview. When you get there, they make you sit in this office on a computer and answering questions online asking if you have ever done drugs, have you stolen anything, etc. That takes about 10-15 minutes. After that, someone will interview you, and be prepared for a lot of questions. There were a lot of questions like "Tell me about a time where..." After my first interview they told me they want a second interview with a different person. So about 10 minutes later I was interviewed again by the guy who did my phone interview. Again, asking more questions about situations that you have been in, how did you solve this problem, tell me about a time where you did this...etc. After that interview I was pretty much offered the job right there and then! Starting pay is $10 an hour.

    Interview Questions
    • A lot of questions starting off as "Tell me about a time when..."   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Business Office Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at CarMax in February 2014.

    Interview Details

    Call back next day for a phone interview

    Reasons for Declining

    Not enough money

    Declined Offer
    Neutral Experience
    Easy Interview
  9.  

    Business Office Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at CarMax.

    Interview Details

    pretty easy, simple interview like most jobs. you'll be interviewed by 2-3 managers and hired if you pass.

    Negotiation Details
    no negotiation , part time starts at $10 which was pretty good at the time. considering i was coming from Gap making 8.25
    Accepted Offer
    Positive Experience
    Average Interview
  10. 5 people found this helpful  

    Business Office Associate Interview

    Anonymous Interview Candidate  in  San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied in-person. The process took 2 days - interviewed at CarMax.

    Interview Details

    Application filled out in-store, I came appropriately dressed in slacks and a nice blouse. They reviewed my application and called me in for an interview about 2 days later.

    Interview Questions
    • The interview process consists of at least three managers from different departments, ending with the manager from the office for which you're applying.
      Typical questions include: "Tell me about a time when you had to work as a team to accomplish a goal." and "How would you persuade a team member to act on your idea."
        Answer Question
    Negotiation Details
    The starting salary is $10 for a business office associate. after you complete 4 certifications (you'll receive a .25 raise for each certification) you will be at $11/HR. Leads get a $1 raise on top of that. I achieved this promotion around a year into my employment at CarMax.
    Accepted Offer
    Positive Experience
    Average Interview

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