CarMax

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CarMax Interview Questions

Updated Dec 9, 2014
Updated Dec 9, 2014
168 Interview Reviews

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  1.  

    Detailer Interview

    Anonymous Interview Candidate in Nashville, TN
    Anonymous Interview Candidate in Nashville, TN
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at CarMax in December 2014.

    Interview Details

    I applied for the detailer position at a local Carmax. I went in with high hopes because this is something that I enjoy doing. A lady came and got me, took me to an office where I filled out a questionnaire on how many times I have taken stuff from a company, how many times I do drugs at work, etc. I am clean as a whistle so, it didn't take that long. Later, another lady came and got me. We went to another office where she read me a series of questions verbatim, while she took a few notes. This lady was very attentive. She was the maintenance supervisor. Then a man came and got me and we went to yet another office for more questions. He was a sales manager. He sat at the desk facing me and the windows behind me. He would ask me a question about my previous employment and, then he would zone out like he was watching what was going on on the sales floor. He did this on every question. He did take notes on a couple of the questions but, it was like he was just going through the motions. It was like I was wasting his time. After we were finished, he told me that Carmax would contact me by email on whether or not I got the job. The very next day, I got the email saying Thanks but No Thanks. It was like they were not even wanting to hire someone who has a passion for this position. That position would have been a great fit for me. I think I could have shined (no pun intended) in that position. I think there would have been growth opportunities with paint and body work in the future.

    Interview Questions
    • There were not any question that were out of the ordinary. It seemed like they were afraid that someone would do drugs and steal a car from them rather than finding an honest hard working employee for the position. It seemed like that they wanted every little tidbit of information on my background right down to the zip code that I was at 7 years ago.   View Answer
    No Offer
    Negative Experience
    Easy Interview
  2. 1 person found this helpful  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at CarMax.

    Interview Details

    applied online, received a phone call a few days later. Group interview, asks the group to tell us about ourselves and why we want to be a sales representative. Toured around the facility, and said would call those who had prospects back

    No Offer
  3.  

    Strategy Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied online. The process took a dayinterviewed at CarMax.

    Interview Details

    Applied for a job as a Strategy Analyst and got an email the next day asking to take an assessment. I took the assessment and after about 2 or 3 questions, I just gave up after a while and clicked my way to the end.

    Interview Questions
    • The assessment was absolutely insane. Who does that and why would companies put people through that?   View Answer
    No Offer
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  5. 1 person found this helpful  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I arrived on time was introduced to one of the manager,took a basic background check in the computer after that the same person asking a few questions.
    Good atmosphere and the interview very professional.
    If I get or not the job first impression was great.

    Interview Questions
    • Tell me how do you get a customer into a specific car.   Answer Question
    No Offer
  6.  

    Automotive Technician Interview

    Anonymous Interview Candidate in Memphis, TN
    Anonymous Interview Candidate in Memphis, TN
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at CarMax in November 2014.

    Interview Details

    long. met with three managers. none had nothing to do with service department. and knew nothing about the service side of a dealership, thought it funny I was hiring in for service and never met the service mngr. they wanted ASE certified technician. but they only hired the general service guys that had no certifications at all. I am still scratching my head. I don't think they have any idea what they are doing when it comes to service side of the industry

    Interview Questions
    • none. pretty bland. nothing about experience or certifications, thought that was strange.   View Answer
    No Offer
    Negative Experience
    Average Interview
  7.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied online – interviewed at CarMax in November 2014.

    Interview Details

    I didn't even go into the store, my interview was over the phone. A few days later I got an email that said I didn't get the job. She also said that the job was based off of only commission. I didn't like that. Over all I wasn't too bummed that I didn't get the job.

    Interview Questions
    No Offer
    Average Interview
  8.  

    Strategy Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Resume drop through my career center. Step 1 was an online math and calculations exam. Step 2 was a behavioral/case interview. Step 3 was a super day at the headquarters

    Interview Questions
    • Business Case, not exactly management consulting style, more geared towards understanding concepts and calculations   Answer Question
    No Offer
  9.  

    Management Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at CarMax in October 2014.

    Interview Details

    Applied on-line on over the weekend and received a call back that following Monday. I did a brief phone interview that lasted about 15 minutes and then, I was scheduled for an in-person interview that Wednesday. I filled out an online interview questionnaire on the computer which consisted of background/criminal history questions. After, I met with a sales manager who went over the information I filled out online. After, another manager came in and conducted the interview. He asked me several questions that were formatted in the S.T.A.R method (Situation, Task, Action, Result)... How do you handle multiple tasks in a short time? Tell me about a time when you went above and beyond to help out a customer?...etc. The manager stated that they were still interviewing other candidates and once a decision is made I would be contacted (which was the reason I selected "no offer made"). I never got the opportunity to ask any questions which was disappointing because the interview felt like it was rushed.

    Interview Questions
    • S.T.A.R Method Interview....Familiarize yourself with these type of questions because most interviews are based of them. I didn't find that they were hard questions to answer because I was prepared for it.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  10.  

    Buyer In Training Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at CarMax in October 2014.

    Interview Details

    first, you apply online, then you will get an email to do a online questionnaire....mostly behavioral questions. If they are interested in you, you will get an email to setup a telephone interview.
    On the phone interview, its the typical describe what you currently do, you know you are doing well when they proceed to ask you the "tell me a time when" questions. the whole telephone interview lasted 20-30 mins

    Interview Questions
    • what was your most difficult experience with your current job and how did you handle it   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11. 3 people found this helpful  

    Buyer In Training Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Can you say over kill? I've held several government and military positions all of which required security clearance. Let me tell you that's nothing compared to what CarMax asks of their applicant's. Wow. Phone interviews, several face to face, personality tests, background checks I've never even heard of! These people take themselves VERY seriously. Honestly the only people I can imagine being that systematic about recruiting "new members" is some kind of organized crime group?

    Interview Questions
    • Same questions worded differently over and over and over again.   View Answer
    No Offer
    Negative Experience

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