CarMax

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CarMax Interview Questions

Updated Dec 16, 2014
Updated Dec 16, 2014
214 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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  1.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I applied online. The process took 2+ weeksinterviewed at CarMax in December 2014.

    Interview Details

    The hiring process took about two weeks. I had a phone interview and then was later contact for a second interview. The interview took about two hours. They asked me questions about my previous experience and if I had any sales experience. It was a very calm nice setting. I had to roleplay for them and sell them a Toyota Camry which was fun. I didnt know much about sales, I did ALOT of reseach and studying before i went for the second interview.

    Interview Questions
    • Have you ever went above and beyond for a customer?   View Answer
    Negotiation Details
    The hiring manager said he had two questions. The second question would depend on the first. He asked me what i expect in the next 5 years I answered then he said ok well I dont usually ask the second question but I want to ask you...when can you start?! Just have super confidence and be PREPARED!
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 3 people found this helpful  

    Business Office Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at CarMax.

    Interview Details

    Very thorough interview questions lots of behavioral questions so be prepared to have some specific situations in mind. Phone interview about 4 questions and got a face to face. Got on the computer was asked a few questions. Didn't take very long, if you don't answer the questions wrong. Talked with 3 different managers and got hired on the spot.

    Interview Questions
    • Tell me about a time you overcame a difficult and frustrating work experience?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Part Time Sales Associate Interview

    Anonymous Interview Candidate in Doral, FL
    Anonymous Interview Candidate in Doral, FL
    Application Details

    I applied online. The process took a dayinterviewed at CarMax.

    Interview Details

    Application was done on line and a call was received after a few months. Interview was really easy, nothing to sweat about. Very straight forward question - If you have been at any job field, it is hard to believe the silly questions the at the interview.

    Interview Questions
    Reasons for Declining

    I was forced to go back 3 times for their incompetence for not gathering the necessary information at the time I was getting hire. Then, a few phone calls followed after that and a personal visit to the store where nobody knew anything about I was talking about. At the end, I was excited to obtain the offer; however, I was misled when I was told by one of the managers that they would work with my schedule from another part time job I have. So, I decided to withdraw myself from this opportunity after all the issues confronted during and after the interview.

    I still think Carmax is a great company but the Doral location is very disorganized.

    Declined Offer
    Negative Experience
    Easy Interview
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  5. 1 person found this helpful  

    Business Office Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at CarMax.

    Interview Details

    The actual process went pretty smooth. I applied back in October not expecting to hear anything back because of previous experience applying with them. Randomly I recieved a phone call from the manager assistant asking me if I was still interested and was wondering if I would want to set up a phone interview for the next day. I then had my phone I interview and when I passed that I had an in store interview. When I first arrived I had to fill out some paperwork and do an online assessment. This assessment asked me questions about crimes which not. I did this with the same person that set up my phone interview. After waiting for about 15 minutes I intervied with a manger and was asked a series of behavioral questions and typical why do you want to work here questions. Then I was interviewed by another manager in the same department and was asked another series of behavioral questions. Then the two managers went and talked for about 15 minutes and then I was offered the job. It was very nice the whole entire process but it did take longer than normal interviews so just be prepared.

    Interview Questions
    Negotiation Details
    I didn't negotiate the pay seemed fair for the job.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6. 1 person found this helpful  

    Sales Consultant Interview

    Anonymous Interview Candidate in Hillside, IL
    Anonymous Interview Candidate in Hillside, IL
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at CarMax.

    Interview Details

    Three interviews so do your homework and be able to think quick. You will be interviewed by managers from different departments therefore once again do your homework on the position you are applying for.

    Interview Questions
    Negotiation Details
    There was no negotiation because it was a commission position.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Strategy Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 4 weeksinterviewed at CarMax in November 2014.

    Interview Details

    First interview was on campus, took about an hour and included behavioral questions and a case. The interviewer stressed how great benefits are at the company. Second interview was similar to the first but over the phone. The cases were a little tricky but more like math problems than your traditional business cases.

    Interview Questions
    • Tricky question about expected values of investing in land where a bridge may be built.   Answer Question
    Negotiation Details
    Did not negotiate for internship salary.
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Operations Manager Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at CarMax.

    Interview Details

    Excessive situation questions that are repeated again and again. Too many people involved in the hiring process. Constant changes in appointments for interviews. Many promises made, and did not share about all of the boards you must go through for any placement

    Accepted Offer
    Negative Experience
    Difficult Interview
  9. 1 person found this helpful  

    Buyer In Training Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online – interviewed at CarMax in October 2014.

    Interview Details

    Long interview process plus computer hour testing. Total interview process was about 4 1/2 hours. You have to interview with 5 different leads. Friendly professional staff and I accepted the offer. CarMax is looking for hardworking individuals who understand how to offer exceptional customer service.

    Interview Questions
    • Interview questions are mostly behavioral base questions. What would you do in this scenario. Or tell me how you handled this situation.   View Answer
    Negotiation Details
    The purchase manager called me 5 days later with the offer.
    Accepted Offer
    Difficult Interview
  10.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied online. The process took a dayinterviewed at CarMax in October 2014.

    Interview Details

    Took place in a hotel, they were recruiting for a brand new store. I did a panel interview with two managers who were very nice. The entire process took 2 and a half hours. I had to sell a car to them, but they are really looking for conversation with the customer, asking them open ended questions, and at the end ask them if they would like to take a test drive. At the end they discuss if they wanted to hire me and then invited me into another room and offered me a full time position. Lastly they had me take a urine drug test on site, in the hotel (which I thought was weird) but they send it off to a lab.

    Interview Questions
    • Name a time where you went above and beyond with a customer.   Answer Question
    Negotiation Details
    No negotiations. It's $12 an hour for the training and $160 per vehicle and there are a few other spiffs
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Inventory Associate Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online – interviewed at CarMax in October 2014.

    Interview Details

    Called within 1 week of applying for a phone interview, simple interview with 3-5 behavioral questions regarding integrity and some related to the position applied. Invited for face to face interview with a manager from the store (not the department I applied). Asked 5-7 specific instance type questions from a printed script then had a 5-10 minute chit chat with general manager and was offered the job. I applied for a part time position online and at the interview I stated I was interested in part or full time and they hired me for full which is what I really wanted.

    Interview Questions
    • Tell me about a time you broke a rule or a law without getting caught.   Answer Question
    • Tell me about a time you went above and beyond for a customer.   Answer Question
    • Tell me about a time when you were told to do something and you didn't.   Answer Question
    Negotiation Details
    They said congrats, it was like I was hired before I even came in. They said that I was a good fit for detail or inventory so I was able to choose which one I wanted and also I was able to choose between part and full time.
    Accepted Offer
    Easy Interview

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