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CarMax Customer Service/Early Collections Interview Questions & Reviews

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Customer Service/Early Collections Interview

Customer Service/Early Collections
Kennesaw, GA

I applied online - interviewed at CarMax in February 2013.

Interview Details – I had a 30 minute phone interview. The recruiter began the call with stating concerns about my commute to the company. She concluded the interview with offering an in-person interview the next day and stated that it may take up to three hours.

Interview Questions

  • Describe how you would deal with a difficult person at work.   View Answer
  • Describe how you have gone above and beyond the line of work to help a customer or co-worker.   Answer Question
  • Do you see any reason why you may arrive late during the 6 weeks of training.   View Answer

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