CarMax Customer Service/Early Collections Interview Questions

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Customer Service/Early Collections Interview

Anonymous Interview Candidate in Kennesaw, GA
Anonymous Interview Candidate in Kennesaw, GA
Application Details

I applied online – interviewed at CarMax in February 2013.

Interview Details

I had a 30 minute phone interview. The recruiter began the call with stating concerns about my commute to the company. She concluded the interview with offering an in-person interview the next day and stated that it may take up to three hours.

Interview Questions
  • Describe how you would deal with a difficult person at work.   View Answer
  • Describe how you have gone above and beyond the line of work to help a customer or co-worker.   Answer Question
  • Do you see any reason why you may arrive late during the 6 weeks of training.   View Answer
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