Cash America

  www.cashamerica.com
  www.cashamerica.com

Cash America Interview Questions

Updated Sep 5, 2014
Updated Sep 5, 2014
14 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

45%
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18%

Interview Difficulty

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Average

Interview Difficulty

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Average

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14 Candidate Interview Reviews Back to all interviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Cash America.

    Interview Details

    Formal and simple. Questions about the company, about your work experience and customer service. Manager was explaining why this is a good place to work for. After the interview they send you for the drug test and after they get the results they call you to know when you can start

    Accepted Offer
    Negative Experience
  2.  

    Shift Leader Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Cash America.

    Interview Details

    There is a two step interview that you must go through. First with the store mgr. and second with the market mgr. If the market mgr likes you, you will get hired...lol

    Interview Questions
    Negotiation Details
    Pay is based on your experience in general.
    Accepted Offer
  3.  

    Director Interview

    Anonymous Interview Candidate in Fort Worth, TX
    Anonymous Interview Candidate in Fort Worth, TX
    Interview Details

    The hiring process was pretty smooth. Mostly a manual process at that time, but in the end all of it worked out. The process took quite a bit of time, and they asked that I interview with a number of people in the company.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 8 weeksinterviewed at Cash America in March 2014.

    Interview Details

    Applied online beginning of February was contacted by HR about a month later spoke to HR about 20 minutes, was told I would get a call about setting up a interview. About 2 weeks latter a interview was set up with the market manager. Waited about another 2 weeks to get confirmation that I had the job.

    Interview Questions
    • Mainly asked about my greatest strengths and weaknesses. A few what would you do in this situation questions. Very detailed interview, both Market managers were experienced and knew what they would ask next. Be prepared and be yourself it seems that they try to get a feel for who you are, and if you could handle the task of dealing with customers and employees. Also a lot of questions about my past management experience.   Answer Question
    Negotiation Details
    I didn't negotiate I was given what I wanted, not sure if I could of or not.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Cash America.

    Interview Details

    Hiring process wasn't bad at all. Two interviews and I was in.

    Interview Questions
    Accepted Offer
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cash America.

    Interview Details

    Waited for Assistant Mgr for almost 1 hour as they were busy, allowed me to take in the environment. Easy questions answered and sent for drug test

    Negotiation Details
    Was told one thing, waited 14 months for annual review to get raise.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview was cake. He sat me down, reviewed my work history, asked me if I needed any particular accommodations, told me what I would make hourly, and sent me for my drug test. Now tough questions.

    Accepted Offer
  9. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Pretty normal, two interviews, drug test, background check

    Interview Questions
    Negotiation Details
    There is none.
    Accepted Offer
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Knoxville, TN
    Anonymous Interview Candidate in Knoxville, TN
    Application Details

    I applied online. The process took 1+ weekinterviewed at Cash America in February 2013.

    Interview Details

    In person interview, lasting about 30 min. Drug screen and background check was done on me, which I passed.

    Interview Questions
    • None, average interview questions, no suprises. I think they will hire anyone willing to settle for slave wages for the job required. It is a very busy and stressful job, esp. when you are not trained as I was not.   Answer Question
    Negotiation Details
    no negotation, 9.25 hr. take it or go.
    Accepted Offer
    Neutral Experience
    Average Interview
  11.  

    Shop Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cash America in February 2012.

    Interview Details

    I applied on line through Career Builders on a Saturday. The following Monday I received a phone call for an interview. I was quite surprised to receive a phone call so fast, but very happy. I interviewed with 4 Market Manager at one time. I was not expecting that, I thought I was only interviewing with 1 person. But that did not bother me. The interview went very well, they were very professional and had a lot of great interview questions. After a few days had past, I was set up for a second interview with the Operations Director.

    Interview Questions
    • A lot of the questions they were asking were "Tell me about a time when you had to deal with a difficult customer and how did you handle it.", or what were your responsibilities as a manger at your previous employment?   Answer Question
    Negotiation Details
    The number one negotiation was of course about money. I did not want to step down from what I was making previously. They were able to honor my previous salary.
    Accepted Offer
    Positive Experience
    Average Interview

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