Charles Schwab

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Charles Schwab Interview Questions

Updated Nov 25, 2014
Updated Nov 25, 2014
134 Interview Reviews

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  1. 1 person found this helpful  

    Associate Financial Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4 weeksinterviewed at Charles Schwab.

    Interview Details

    It was a multi-stage process. I talked to the initial screener after my application was accepted for about 20 minutes and it was simply background information. This was followed up by a second phone call with talent acquisition. This was a 40 minute phone conversation that was a bit more detailed with more background and behavioral questions. After passing this stage, I was asked to come in for a test of my math and logic skills. The logic is similar to GMAT and LSAT logical reasoning questions, and the math is fairly standard. Naturally, the question topics contain information about portfolio, bond, and share values. The whole thing takes about 90 minutes. Upon passage of this stage, I was scheduled to meet with two managers of the CS&S division. This was the most daunting of all as there are two people asking only behavioral questions that require citing specific examples. Speaking in generalities does not win any points. I am proud to say I made it and received an offer. I was impressed by everyone and the culture of the company is apparent. Throughout the entire process, the communication was straightforward and honest. This is a company that takes hiring the right people seriously. It genuinely cares about and respects people.

    Interview Questions
    Negotiation Details
    No negotiation for this role unless you are licensed.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Relationship Specialist Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Charles Schwab in October 2014.

    Interview Details

    First had a 15 minute phone conversation/interview to discuss my interest level in Charles Schwab. Then scheduled a 45-60 minute phone interview where they asked behavioral and scenario-type questions. Then I was called in for an hour long in-person interview that was with two managers where I was asked more thorough questions about my resume and experiences.

    Interview Questions
    • Customer Service experience that went poorly and how you handled the situation   Answer Question
    Negotiation Details
    Expect to have to accept/decline the offer the moment they call you. I asked if I had a day, or some amount of time, to review the offer and the guy basically said, "no, you have to tell me right now".
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Charles Schwab.

    Interview Details

    So far it has been a 3 step process. First, phone interview with Talent Manager (recruiter), second round was face-to-face interview with peer-manager, third was face-to-face with hiring manager for the department.

    Interview Questions
    • Straight forward interview questions about the position and how past experience will lead to success   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Team Leader Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 6+ weeksinterviewed at Charles Schwab in September 2014.

    Interview Details

    Interviewed with recruiter via telephone. Approximately 45 min. Very friendly. Asked standard questions. No surprises. Asked about strengths, weaknesses and asked for examples of successful leadership. Most roles in leadership or higher will be 6 rounds both individual and panel.

    Interview Questions
    • What are 2 areas of development for you?   Answer Question
    • Why did you leave or do you want to leave your most recent position?   Answer Question
    • What was your salary in your most recent role? What are your salary expectations for this role?   Answer Question
    • What do you think makes you stand out as a fit for this role?   Answer Question
    • Provide an example of a time you believe your leadership skills played a part in the development of an associate.   Answer Question
    Reasons for Declining

    Hours of the role too much

    Declined Offer
    Neutral Experience
  6.  

    Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Received a call from the recruiter and immediately they start asking salary questions be careful with that! They ask a lot of questions about possible scenarios of angry client's and how you handled. Be wary they offer amazing bonuses and over time. Neither is easily attained; bonus is paid in tiers depending on seniority, pay grade level, and extra roles you took. Overtime is offered twice a year and limited.

    Interview Questions
    • Summarize the worse comment received by a manager   View Answer
    Negotiation Details
    Terrible, they tell you they cannot negotiate. They lie, negotiate at least 10-13% more, that is their latitude
    Accepted Offer
    Negative Experience
    Average Interview
  7.  

    Associate Financial Services Professional Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Charles Schwab.

    Interview Details

    Applied online, did an online questionnaire, an initial phone screening lasting about 15 minutes, and then an hour long phone interview after which I was asked to take the sifma assessment. I passed the exam which consisted of logic questions and some simple math questions. You are allowed a calculator and scratch paper for the exam. I was then called in to a face to face interview with 2 managers. This lasted about an hour and a half. I was contacted by my recruiter about 2 hours later about completing authorization forms for background and credit check. This has been a long process but waiting to hear back on the checks was the hardest part (three weeks). I received an email today saying they are ready to make an offer.

    Interview Questions
    • The interview questions were typical Star style questions and not that difficult if you follow the format. I had the hardest time with the logic test because you are not allowed to revisit a question once it is answered.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Research Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I transferred internally. First time I was hired, I had a mini exam during the interview (as in: paper & multiple choice questions). So if you're applying for technical job, make sure you brush up on your skills.

    Interview Questions
    Accepted Offer
  9.  

    V P Financial Consultant Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online – interviewed at Charles Schwab.

    Interview Details

    Applied online and had follow up conversation and interview with Regional HR person. Next did online application with more detail, spoke again with HR over telephone. Next had telephone conversation with local Branch Manager. Then had face to face interview with local Branch Manager. Then had face to face interview with 2nd local Branch Manager. Then received offer via e-mail from Regional HR.

    Interview Questions
    • Most questions revolved around sales skills and prospecting techniques I used. Additional questions about my willingness to work at night and conducting after hour seminars.   View Answer
    Negotiation Details
    Their salary is very structured so not much room to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Financial Services Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Charles Schwab.

    Interview Details

    I applied for this position in April and it is now July of the same year. I have had 3 interviews, a computer based test, and am now awaiting the results of a background check. The process is long! But everyone I have dealt with has been great! You first start out with one person who does a 3-5 phone interview and asks you fairly basic questions. If they like you they will set you up for a real phone interview at the end. My second interview was with a new person and I spoke to her for about an hour. All I can say is follow what they tell you to a T. They send you an email to prepare you for each and every step. Also, be very specific about your past experiences. After this interview, you will either have a phone interview with two of your hopefully future managers. This again lasts an hour and you go over a lot of the same stuff from the second interview but in more detail. I found it good to use funny stories for any questions asking about negative experiences from past jobs. They ask quite a bit of those. I was able to answer the question but also show them that negative experiences in the work place don't really get to me. Even got them to laugh quite a bit and started a conversation. By the end they loved me. My talent advisor contacted me by email within the day to let me know everything went great. They then sent me to a branch office to take the SIFMA assessment which was weird. I have a 4 year finance degree so the math portion was easy. However, the logic questions were hit or miss. Anyway, my talent advisor called me the same day and said everything went great. She then emailed me a link to submit my background check information online to which i completed. Now Im just waiting on that to return. Everything has taken a long time but has also gone very smoothly.

    Interview Questions
    • Tell us about a situation in the work place where you did something that you expected not to work but ended up working out?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 7 people found this helpful  

    Broker Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3+ weeksinterviewed at Charles Schwab.

    Interview Details

    Typically you will have a phone screen with a recruiter, takes 30-60 minutes and includes very basic questions: why Schwab, why this position, talk about prior experiences and how they align with job/company. This is fairly informal and is just to make sure you can speak to your resume basically. Then you may or may not get an invite into a "orientation" type program where 10-20 candidates will come to a meeting where you learn about benefits, culture, training, expectations, and then take a test to make sure you have basic math, interpersonal, typing, problem solving skills as well as a personality test. You then get a call back a couple days later and will know if you are going to be invited to manager interviews (2:1). These sessions are lots of questions that start with tell me about a time when... and it will be about a time where you failed, a time where you excelled, used technology to solve a problem or make a process better, went above and beyond. You will also get some questions about providing customer service and interacting with people. There won't be too much in the way of technical market questions (valuations, market mechanics, trading, strategies-unless you already have your licences in which case you can expect a few but nothing too deep). These last 60-75 minutes. You will then get a call from recruiter on a potential job offer a few days to a week later. Starting salaries are usually not negotiable, for brokers/bank reps you will not find your schedule out until after training.

    Interview Questions
    • These are behavioral interviews. Have multiple scenarios memorized about a time when you failed, how did you create a positive from a negative, and how specifically you deal with a difficult situation or stress.   View Answer
    Negotiation Details
    There is not a negotiation all starting salaries for entry level positions are the same. The only time you can really negotiate is at a manager/director level.
    Accepted Offer
    Average Interview

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