Charter Communications Interview Questions

Updated Aug 18, 2014
Updated Aug 18, 2014
33 Interview Reviews

Interview Experience

Interview Experience

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33 Candidate Interview Reviews Back to all interviews

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  1.  

    Manager Interview

    Anonymous Interview Candidate  in  Grand Rapids, MI
    Anonymous Interview Candidate in Grand Rapids, MI
    Application Details

    I applied online. The process took 1+ week - interviewed at Charter Communications.

    Interview Details

    Initial phone interview after applying on the company website. Asked to attend an in person interview. Second interviewer did not attend, which led me to believe they had already made a decision, and my interview was standard procedure.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Buyer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Charter Communications.

    Interview Details

    Contacted first by phone 3 weeks after I submitted my application online to set up an in-person interview with the purchasing team and was asked basic STAR framework questions, and one question on my knowledge of the programs they used. Was contacted a week later for a second interview with the managers and asked very similar questions as in the first interview.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Billing Representative Interview

    Anonymous Interview Candidate  in  Vancouver, WA
    Anonymous Interview Candidate in Vancouver, WA
    Application Details

    I applied online. The process took 1 week - interviewed at Charter Communications in May 2014.

    Interview Details

    Applied online and got a call a few days later - had a phone interview with a very nice gentleman who invited me to come in for a 1:1 interview the next day. This included an assessment which was very easy. The interview however was tough and I don't know why they would make it so rough on an applicant - all 10 questions were ... 'give me an example of a time....'. I answered all questions with no problem, and I thought I nailed the test and interview even though the lady interviewing me had a 'Nurse Ratchet' personality. I was shocked when I got the 'Dear John' e-mail.

    Interview Questions
    • Can't think of any right now - they were all basic but I wish it was mixed-up a bit, not just 'give me an example of...'.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
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  5.  

    IT Interview

    Anonymous Interview Candidate  in  Englewood, CO
    Anonymous Interview Candidate in Englewood, CO
    Application Details

    I applied online. The process took 3 days - interviewed at Charter Communications in February 2014.

    Interview Details

    Interview with a Director for a senior position

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6.  

    Systems Technician Interview

    Anonymous Interview Candidate  in  Worcester, MA
    Anonymous Interview Candidate in Worcester, MA
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Charter Communications in February 2014.

    Interview Details

    I received a call from one of the hr reps to do a 10-15 minute phone interview which the rep asked my a few scenario questions and briefly asked about my availability she then told me to check my email the following day where I would find a test and questionnaire once I completes that I would hear from someone to set up and face to face interview. I completed the test and within 48 hours I received a call asking me to come in for a second interview we set up the interview on Thursday and Monday morning I had the interview the supervisor that interviewed me introduced herself and asked me if I had any questions for her which I did but I found it kind of strange that she would ask me that in the beginning of the interview since those questions are usually asked in the end of an interview we then continued on to the interview where she asked me at least 10 questions again based on past scenarios at previous jobs I noticed the lady had a blank stare when I started to give my explanations on my previous experiences she quickly went through the questions and told me that she would give the information to the hiring managers which would then make their decisions for whom they will choose to hire but I should hear something back within 24-48 hrs. I was pretty confident with my 2 interviews i had and also with the test I had taken since I do have previous call center experience after the 2nd day past i didn't hear anything back so i gave one of the hr. managers a call to inquiry she then stated that i should of received an email and they had did all of there hiring before i had my second interview she also stated that there were several of applicants that applied but did not get hired. i was satisfied with her answer until i started looking over my notes and in the initial phone interview the lady told me they were looking to hire people and start training march 3rd 2014 so now my question is did they really do all of there hiring in two weeks today is 2-22-2014 another week and a half until the training starts. so now i believe they were choosing applicant on a personal preference on whom they felt would personally fit into there center another issues was when we left from the room that i was been interviewed in the supervisor looks over in the center and starts shaking her head no but i paid it no mind then, but now i know she was telling someone no, which makes me feel uncomfortable about this interview. is charter communications being biases is there any body else out there whom feel like they were discriminated against in the interview process with Charter Communications? im curious to know was these new hires internal or external.....

    Interview Questions
    • what did you do when you had a difficult customer and what did you do? When a supervisor has had to give you negative feed back how did you accept it?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Manager Interview

    Anonymous Interview Candidate  in  Colorado Springs, CO
    Anonymous Interview Candidate in Colorado Springs, CO
    Application Details

    I applied online. The process took 4 days - interviewed at Charter Communications in January 2014.

    Interview Details

    Good interview experience where you are able to meet a recruiter to get a get view of the job. At that point after applying online you will be asked to me with a supervisor or manager at which time your experience will be asked about to see if you not only have the skills but have the correct fit as well.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Network Specialist I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Charter Communications in January 2013.

    Interview Details

    Phone interview. Asked questions about background, previous work experience, and so on. Also asked about certain situations.

    Interview Questions
    • Asking me technical questions that are easily attainable, but also easily forgettable if not working with it on a daily basis.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Broadband Installer Interview

    Anonymous Interview Candidate  in  Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I applied online. The process took 5 weeks - interviewed at Charter Communications in November 2013.

    Interview Details

    Took over a month to get an interview. Once there, they apparently was shocked that I was in my 50's and was not treated very well.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Broadband Installer Interview

    Anonymous Interview Candidate  in  Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I applied online. The process took 5 days - interviewed at Charter Communications in November 2013.

    Interview Details

    Conducted a phone interview that was fairly simple and straight to the point. I submted and application and hearing a call back from them soon

    No Offer
    Positive Experience
    Easy Interview
  11.  

    Call Center Agent Interview

    Anonymous Interview Candidate  in  Worcester, MA
    Anonymous Interview Candidate in Worcester, MA
    Application Details

    I applied through an employee referral. The process took 1+ week - interviewed at Charter Communications in February 2012.

    Interview Details

    HR contacts you first, and then offers you a first interview with a supervisor in the call center. Then, if you pass, you speak with the call center Manager. The questions are about your customer service experience, how you would handle certain situations, and opinions on different subjects. The only problem that I had was inflexibility of when I could interview with the call center manager. I had to take time off of my job to attend the interview, which cost me some money, since I was previously a contract employee.

    Interview Questions
    • How have you been a source of emotional support for others in your past work experiences?   Answer Question
    No Offer
    Positive Experience
    Average Interview

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