Charter Communications Interview Questions

Updated Sep 23, 2014
Updated Sep 23, 2014
84 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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  1.  

    Telephone & Internet Repair Tier II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a day - interviewed at Charter Communications.

    Interview Details

    Four interviews. All done the same day. The first was a interview with HR and as long as you did well, you progressed to the next step. The last was with the director of IT. Offer at the end. After accepting they performed a hair based drug test. In which with permission, they cut a small piece of hair to submit it overnight for a drug screen.

    Interview Questions
    • Nothing was out of the ordinary. Basic interview questions and covering my background.   Answer Question
    Negotiation Details
    The offer I got was a flat rate. There was no chance to ask for more at the time.
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Broadband Technical Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Charter Communications.

    Interview Details

    You are called in for an assessment which is very easy and afterward you stay for a face to face interview with HR. The interview asks basic questions like describe a situation where you had an irate customer and how did you deal, name a time you when about and beyond, how well do you handle stress etc.

    Interview Questions
    Negotiation Details
    No negotiations. Set pay.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Broadband Installer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Charter Communications.

    Interview Details

    The interview went great! There were three supervisors and the HR gal, asking me easy enough question basically about my past experience. The person who talked the least was the one who hired me, which is great because he seems like he would be a good supervisor.

    Interview Questions
    • Why was the management bad from your previous employer. Yeah, that was 10 years ago so I fumbled a bit.   Answer Question
    Negotiation Details
    It was the basic offer at 13.00 a hour.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Design Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Charter Communications in August 2014.

    Interview Details

    Due to my location in relation to the site, did a phone interview with hiring manager, did a webex technical interview, then 2 more phone interviews with a peer manager and the director of the division. In total took about 4 weeks from time of application to the end of the process, including a holiday.

    Interview Questions
    • Several technical questions that delved deep into L3 technologies, had to shake the dust off some of my knowledge to thoroughly answer since they weren't every day topics.   Answer Question
    Negotiation Details
    Their first offer was a bit below my expectations. I requested the salary again that I had put on my application and after a few days, they met my desired salary.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Broadband Technical Advisor I Interview

    Anonymous Interview Candidate  in  Louisville, KY
    Anonymous Interview Candidate in Louisville, KY
    Application Details

    I applied online. The process took 3 weeks - interviewed at Charter Communications.

    Interview Details

    If you are called into an interview for HSI and TTM they will have a randomly selected floor supervisor come down and interview you. There will be a technical knowledge test. Don't fret though because there were a few people I knew there that failed all the questions (the test is pretty easy like what's a modem etc...) If you pass your drug test you will get the job.

    Interview Questions
    • I was technically savy before working there but some people may be surprised by them asking you what an operating system is.an example of an operating system is Windows.   Answer Question
    Negotiation Details
    No offer, everyone starts out at the same pay rate.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Technical Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 days - interviewed at Charter Communications.

    Interview Details

    I went to a job fair and I could not be more pleased with how it went. They did not waste my time. I was moved through the processes of three interviews quickly. The people were friendly and nice.

    Interview Questions
    • They did not ask any questions that I could not easily answer.   Answer Question
    Negotiation Details
    There was no negotiations. I was told the rate, take it or leave it.
    Accepted Offer
  8.  

    Sales Representative Interview

    Anonymous Interview Candidate  in  Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took 4 days - interviewed at Charter Communications.

    Interview Details

    The initial interview process went well however every manager happened to be very busy at the time so it took a bit for anyone to get to me. The recruiter was kind though and kept stopping by to see if I needed anything and to let me know that they hadn't forgotten me. When a manager was finally available he was very polite, answered all of my questions, and gave me a decent rundown of what was to be expected from the position I was applying for.

    Interview Questions
    • The most difficult thing wasn't necessarily the interview questions but the two hour long assessment required to being hired.   Answer Question
    Accepted Offer
    Easy Interview
  9.  

    Broadband Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Charter Communications.

    Interview Details

    Filled out application online, 2-3 days later a recruiter called me to ask a few qualifying questions and set up an interview for 3 days from then, went to interview and called the next day with job offer. No trick questions, pretty straight forward.

    Interview Questions
    • Tell me about a time when you saw a safety concern and what did you do about it?   Answer Question
    • Tell me about a time you had to deal with an angry customer and how did you handle the situation?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Associate Technical Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 days - interviewed at Charter Communications.

    Interview Details

    Applied online, then short phone interview. Sent an assessment. Next day they called in for an interview. Offered the job on the spot pending drug test and background check.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Broadband Installer Interview

    Anonymous Interview Candidate  in  Belleville, IL
    Anonymous Interview Candidate in Belleville, IL
    Application Details

    I applied online. The process took 6 weeks - interviewed at Charter Communications.

    Interview Details

    Did the initial test on the day I filled out the online application. Got a phonecall several days later for another online test. Got called in for an interview about a week later. After that, went by their office for a drugtest and started about a month later

    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Average Interview

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