Cheesecake Factory

  www.thecheesecakefactory.com
  www.thecheesecakefactory.com

Cheesecake Factory Interview Questions

Updated Nov 19, 2014
Updated Nov 19, 2014
38 Interview Reviews

Interview Experience

Interview Experience

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28%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Interview Difficulty

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38 Candidate Interview Reviews Back to all interviews

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  1.  

    Hostess Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    Anonymous Interview Candidate in Oklahoma City, OK
    Application Details

    I applied online. The process took 2 daysinterviewed at Cheesecake Factory in November 2014.

    Interview Details

    I applied online and this man named Joe called me the next day! I was so excited to have an interview with them because I had heard so many amazing stories about the place. I went into the cheesecake factory and waited an hour and 30 minutes but eventually I had to leave. They had another girl applying for my spot as well and a lot of the employees had already known her so they would talk to her and continue to reassure her that she was getting it and that it was just fine.

    No Offer
    Negative Experience
  2.  

    Server Interview

    Anonymous Interview Candidate in Natick, MA
    Anonymous Interview Candidate in Natick, MA
    Application Details

    The process took a dayinterviewed at Cheesecake Factory in October 2014.

    Interview Details

    I applied, and a manager interviewed me. She told me that she'd pass me on to the next manager and I'd hear from him for an interview in the next day or two. I waited and never heard back. He may have seen me in the restaurant and decided he didn't like my look.

    Interview Questions
    No Offer
    Easy Interview
  3.  

    Kitchen Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Cheesecake Factory in September 2014.

    Interview Details

    Scheduled a phone interview through a recruiter. The cheesecake representative did not call at the scheduled time. Reset time with recruiter for another day, and cheesecake rep cancelled it half an hour before scheduled time and rescheduled for later that evening, then did not call that evening. Reset interview again with recruiter, and finally got interview the following week. Agent was rather rude, non-apologetic, and personality free.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Corporate Office Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Cheesecake Factory.

    Interview Details

    Interview process was very quick, found recruiter and HR to initially be very friendly and outgoing. Was not given an offer, was told a timeline that was not followed for a decision, but the worst was despite asking both recruiter and hiring manager for feedback on decision, was completely ignored. No return call or email.

    Interview Questions
    • Are you comfortable working for an extremely demanding person. Interview overall was very easy, no overly difficult questions.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  6.  

    Cashier Interview

    Anonymous Interview Candidate in New Orleans, LA
    Anonymous Interview Candidate in New Orleans, LA
    Application Details

    I applied online. The process took 2 daysinterviewed at Cheesecake Factory in May 2014.

    Interview Details

    They asked me to come in within a day of filling out the application form, I waited 20 minutes to be interviewed, they all were staring at me. I was the only one dressed up and everyone else wore jeans and tank tops. upon being interviewed, they asked me qustions that I filled out on the application survey. I have no job experience and just got my GED and I believe that's what didn't get me the job, hardly any sales experience. the interview only lasted 5 minutes and barely asked any questions. I felt also overwhelmed by such a big company. "If you don't hear from us within 24 hours, we chose to go with other candidates" yeah because of the barely any sales experience. but always will support this company. overall I blew it because of my nerves and pressure. there will be other opportunities.

    Interview Questions
    • What is the difference between emotions and passion?   View Answer
    • What does it take to be a leader?   View Answer
    • Do you have any questions about the cheesecake factory?   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  7.  

    Hostess Interview

    Anonymous Interview Candidate in Tukwila, WA
    Anonymous Interview Candidate in Tukwila, WA
    Application Details

    I applied online – interviewed at Cheesecake Factory.

    Interview Details

    Applied online and got a call for an interview. Went in and had a very short and easy interview, he basically just explained the position. He set me up with a second interview, went in, and waited with other interviewees. He came in and notified us that all of our interviews got cancelled. So, got set up for another interview on the same day of the next week. Got a call the day before and got cancelled again claiming that everyone was on holiday. Never heard back.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Front Desk Host Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cheesecake Factory in March 2014.

    Interview Details

    Got a call from front desk manager, came in for an interview, then set up for a second interview with the gm, gm didn't seem to like me said he would call me in 12-24 hrs since he was still "reviewing applications"

    Interview Questions
    • Tell me about yourself, what was a time you went above and beyond for a customer, how important are rules. you also ask them questions.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  9.  

    Kitchen Prep Interview

    Anonymous Interview Candidate in Redondo Beach, CA
    Anonymous Interview Candidate in Redondo Beach, CA
    Application Details

    I applied online. The process took 5 daysinterviewed at Cheesecake Factory in December 2013.

    Interview Details

    A listing was made on Craigslist for Kitchen Prep positions. Through this listing, I applied on the Cheesecake Factory online website and heard back about 4 days later from the Kitchen Manager. We set up an interview for the next day at 1:30.

    Coming to the location, all the workers I met were very friendly. I came early, informed the host about my interview, and the interviewer came out and acknowledged me right on time. He told me to take a seat in the bar area while he got a copy of my application, and a waitress shortly served me a glass of water, let me know my interview would start promptly, and told me to let her know if I preferred anything else than water. Wow- such a professional and friendly vibe, employees are really on top of things here.

    Within five minutes, the interviewer came to my table to interview me, accompanied with another person. Neither of these men were the kitchen manager that called me in, but the interviewer was actually the head chef and the man accompanying him was the trainer that was just shadowing the interview so he would where he needed to train me.

    It was a relatively short interview, about ten or fifteen minutes, that consisted mostly of simple questions related to previous restaurant experience. The interviewer also was very concerned on the ability to handle fast-paced, high-volume work at all times.

    After the interview, the men went to go consult with the Kitchen Manager to make a decision regarding if they will make the next step in the process, which would have been an interview with the Kitchen Manager. The first interviewer returned in about five minutes and let me know that they were very interested in my experience in a bakery, but could not offer me the Kitchen Prep position they were looking to fill because the experience did not relate enough. The interviewer did let me know that if any positions in the bakery or positions that were more applicable to my experience opened up, they would give me a call.

    Interview Questions
    • What was your favorite item you made? And can you please explain how you made it?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Busser Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Cheesecake Factory in October 2013.

    Interview Details

    Applied online and got a call back a week later. 1-on-1 interview. Interviewer began with generic experience questions and why I wanted the job. Proceeded the interview with a paper that I had a list of questions that ranged anywhere from leadership questions to scenario questions. I was asked 5 of the questions. If the question is too difficult you can always ask for another one.

    Interview Questions
    • Be prepared to answer scenario questions and give examples of excellent customer service that you've experienced in the past.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  11.  

    Dishwasher Interview

    Anonymous Interview Candidate in Escondido, CA
    Anonymous Interview Candidate in Escondido, CA
    Application Details

    I applied online. The process took 3 daysinterviewed at Cheesecake Factory in October 2013.

    Interview Details

    I was recommended by a friend, and called in one or two days after applying to the restaurant which at the time was still being built. Two interviews, the first was good and the second was terrible. These were my first interviews ever. The first guy was cool, and that interview went pretty well. He asked me why I wanted to work there, if I could handle a 10 hour shift, also about a time when I overcame a tough moment. He said he would call my references and call me back. I got called back by another manager the next day and went in for a second interview. He asked me why I wanted to work there. Then he asked me how I get pumped up, and followed that with "I need someone who..." ...( he couldn't find the word) then I said "is passionate". He told me he couldn't see me doing that. It was the way I talked that made him think that. Then he asked me how I would handle 4 or 5 people telling me what to do at the same time (stress), I told him that it did not affect me because the past few semesters I had taken more units than before and I had done really good. He ended the interview 5 seconds after that. He said he would hold on to my application and call me if anything came up because they are always hiring. I did not like the second interview because the guy was just making assumptions about me and how I would perform on the job. He thought I couldn't be passionate about what I do just because I did not show it in my voice. I regret not asking him how he did it because he was talking with zero passion during the entire interview, not only that, I felt like he was talking down to me. He also assumed that I could not make it because I had not had a job yet.

    Interview Questions
    • How would you handle four or five people telling you what to do at the same time?   Answer Question
    No Offer
    Negative Experience
    Difficult Interview

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