Chico's FAS

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Chico's FAS Assistant Store Manager Interview Questions

Updated Jan 12, 2015
Updated Jan 12, 2015
19 Interview Reviews

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  1. 3 people found this helpful  

    Assistant Store Manager Interview

    Anonymous Employee in San Francisco, CA
    Anonymous Employee in San Francisco, CA
    Application Details

    I applied online. The process took 4 daysinterviewed at Chico's FAS.

    Interview Details

    Online application. Skill test, personality test, Back ground check. Face to face interview with store manager. @ the store your asked to put together outfits for a perspective customer. ( Asking anyone to perform a duty before being hired is not appropriate for two reasons1. You are not on the clock 2. You are not being compensated to do a work related duty that took over 30 min) it's also undermining the skills the candidate has a track record of (resume)

    Reasons for Declining

    District manager needs to be retrained on proper interview etiquette. Being late, picking up calls, making calls, looking at emails,talking about prior and current staff members ( in a negative light) all while interviewing a person for an assistant manager position, is a clear indication of how unprofessional she is and how she would not be a good leader not worthy of tarnishing my name by working under her.

    Declined Offer
    Negative Experience
    Easy Interview
  2. 2 people found this helpful  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3+ weeksinterviewed at Chico's FAS.

    Interview Details

    This process starts with an online application.

    You do two quizzes during this process. Either one could eliminate you right off the bat.

    If you make it past that you interview in the store with a manager. Pretty standard interview - they are looking for communication skills, working with people, skills for handling situations (angry customers, shoplifters).

    You then do a phone interview with the district manager. Here they are looking for your communication skills, how fast you can think on your feet about dealing with people, dealing with associate feuds, how to handle customer complaints, work ethic, your views on staying within company policy limits.

    Then you interview again with the store manager on a set list of questions regarding company policy, performance and your previous sales experience.

    Finally you do another face-to-face interview with a district manager.

    Then you get a phone call either yes or no. If yes, you are offered a salary for your base pay - try to increase this to at least $15.00 an hour. Otherwise you are stuck with a low base pay for management.

    Chico's does not offer great pay raises - max is 33 cents a year. So your base pay is what you will get plus bonuses (which are not easy to make).

    Interview Questions
    • tell me about a difficult associate situation you had to resolve, what was the situation and how did you handle it.   Answer Question
    Negotiation Details
    I was an fool and did not negotiate the base pay.
    Accepted Offer
    Neutral Experience
  3.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Chico's FAS.

    Interview Details

    I applied for the position on. Three weeks later I received a called from the store manager. I interviewed the a week later. I then had a second interview with the District Manger. She informed me that they were going to call my references. One week later I was offered the job.

    Interview Questions
    Negotiation Details
    I did not negotiate I was happy with the offer.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 1 person found this helpful  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Mission Viejo, CA
    Anonymous Interview Candidate in Mission Viejo, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Chico's FAS.

    Interview Details

    procedure phone interview,than face to face,districtmg thant regional mgr

    Interview Questions
    • nothing at all if you have alot of experience   View Answer
    Negotiation Details
    asked for the maximum salary
    Accepted Offer
    Positive Experience
  6.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Baltimore, MD
    Anonymous Interview Candidate in Baltimore, MD
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Chico's FAS in May 2013.

    Interview Details

    with in 2 weeks. every district trains differently, if you move from one district to another they might tell you, that you are violating companies policy and procedure.

    Negotiation Details
    easy
    Accepted Offer
    Negative Experience
    Average Interview
  7.  

    Assistant Store Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Chico's FAS.

    Interview Details

    Two interviews with the Store manager, and District Manager. DSM interviews were phone interviews

    Interview Questions
    • Questions about loss prevention and how it is handled.   Answer Question
    Declined Offer
  8.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 3 daysinterviewed at Chico's FAS in August 2012.

    Interview Details

    Send in my application on a Wednesday, was called in on the Thursday. Was interviewed by two store managers and the district sales manager.

    Interview Questions
    Negotiation Details
    I was given a great offer, better than what the others I work with got.
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Chico's FAS in April 2012.

    Interview Details

    recruited from different type of customer service, interviewed with store manager who had been interested in having me on the team. very informal circumstances as this store manager had observed my work performance in my previous job

    Interview Questions
    • give me a time when you overcame an obstacle through teamwork   Answer Question
    Negotiation Details
    no, at the time I accepted less than my current salary because there was room for additional earning potential, which was 30% over hourly rate
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied through an employee referral. The process took 3 daysinterviewed at Chico's FAS in January 2012.

    Interview Details

    Went online and applied - submitted my resume. Also a personality/ skills test. Got a call from store manager Because someone i know worked there and saw my app. Met with store manager first then had phone interview with district manager. Offered position to me the next day. She made it sound like I would make alot of $, but sales goals unattainable. Not a good place to work.

    Interview Questions
    Negotiation Details
    No
    Accepted Offer
    Neutral Experience
    Average Interview
  11. 1 person found this helpful  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Chico's FAS in February 2011.

    Interview Details

    Applied online, received a call about a week later, interviewed with the store manager then the assistant manager because the store required 2 Assistants. Assistant Manager went on and on about commission! Company is just failing all together and it sucks! store management is horrible especially Cumberland location which is where I started 5 years ago! Never apply there

    Interview Questions
    • Can I work more than 40 hours without being paid for it if the store needs it but cannot meet payroll?   View Answer
    Accepted Offer
    Negative Experience
    Easy Interview

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