Cigna Claims Processor Interview Questions

5 Interview Reviews

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Helpful (3)  

Claims Processor Interview

Anonymous Interview Candidate
Accepted Offer
Average Interview

Application

I applied online. The process took a week. I interviewed at Cigna.

Interview

Interview Process was fairly simple. Step 1 included a phone interview with an HR representative outside the office. Step 2 included a one-on-one interview with the hiring manager which consisted mainly behavioral questions.

Interview Questions

  • Describe a time where you were able to solve a problem that other employees could not?   Answer Question

Other Interview Reviews for Cigna

  1. Helpful (1)  

    Claim Processor Interview

    Anonymous Interview Candidate in Hooksett, NH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Cigna (Hooksett, NH) in August 2011.

    Interview

    had 1 interview, they focused on computer experience more than industry experience. they look for upbeat, happy personalities

    Interview Questions

    • none, was a simple 10 min interview   1 Answer

    Negotiation

    none at all 30k is the max for the position

  2.  

    Claims Processor Interview

    Anonymous Interview Candidate in Wilmington, DE
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 4+ weeks. I interviewed at Cigna (Wilmington, DE) in October 2009.

    Interview

    Initial contact was good, they tried to lowball the salary, then during the interview promised the schedule was flexible.

    Interview Questions

    • Their questions are all behavior based. "Tell me a time when..."   Answer Question

    Negotiation

    They lowballed me and we went back and forth 3 times.

  3.  

    Claims Processor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Cigna in September 2011.

    Interview

    I received an email 2 months after applying online for job. The email said to complete questionnaire attached and send back with MS Word resume. Received call from Talent Recruiter and was asked basic questions and asked when I was available to interview the following day. Interviewed with 2 managers of the department and the questions asked were very easy to answer because many were the same from the questionnaire I previously filled out. Received email following day to call about the status of my interview. Offered position and was instructed to wait for emails that will allow me to complete new hire paperwork electronically and give instructions for background and drug test.

    Interview Questions

    • Can you give me an example of a time when you had to meet specific quality and production standard?   Answer Question
    • Tell me about a time you came up with a process or procedure to solve a problem   Answer Question
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  5.  

    Claims Processor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Cigna in August 2008.

    Interview

    the hiring and interview process was long and drawn out.

    Interview Questions

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