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Cigna Interview Questions & Reviews

Updated Jul 20, 2014
All Interviews Received Offers

Getting an Interview  

40%
28%
11%

Interview Experience  

73%
20%
5%

Interview Difficulty  

Average Difficulty
97 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Specialty Pharmacy Technician Interview

Specialty Pharmacy Technician
Horsham, PA

I applied online and the process took 2 weeks - interviewed at Cigna.

Interview Details – Was interviewed by a Pharmacist it was basically behavioral questions once interview was done was told I would be informed in a week if I got the job. Two days later I was offered a job had to complete a pre employment back ground check and that's it.

Interview Question – A situation I had in the pharmacy and how I changed it from unfavorable to favorable?   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Pharmacy Technician Interview

Pharmacy Technician
Tempe, AZ

I applied online and the process took 1 week - interviewed at Cigna in June 2014.

Interview Details – I submitted my application via Indeed and was emailed by an HR rep about 3-4 days later. Set up a face to face interview with 2 supervisors hiring in the area. Interview on 6-19-14 and was called back the following day. Starting next week. Whole process took about a week. If they want to hire you, you will know.

Interview Question – Describe a time when you dealt with a difficult customer and how did you resolve it?   Answer Question

Negotiation Details – Be confident and be prepared. All situational questions. Know about the position/company. That is all.


Accepted Offer

Positive Experience

Very Easy Interview

Bilingual Customer Service Interview

Bilingual Customer Service
Nashville, TN

I applied online and the process took 2 days - interviewed at Cigna in May 2011.

Interview Details – was just questions about experience asking me about procedures and work experience that i had with my previous employers was really easy and very really good experience and i got the job

Interview Question – everything was normal   Answer Question


Accepted Offer

Positive Experience

Average Interview

Underwriter Interview

Underwriter
Philadelphia, PA

I applied through a recruiter and the process took 2 months - interviewed at Cigna in December 2010.

Interview Details – Initial contact was with a recruiter after which point I was invited into the office to interview with my direct manager and an associate. The interview lasted about 45 minutes and I was contacted a week later to interview with the department head. Their interview was a bit more in depth but was shorter, just 20 minutes or so.

Interview Question – Describe the biggest disappointment in your career.   Answer Question

Negotiation Details – I may have been able to negotiate but I was unprepared and accepted the first offer.


Accepted Offer

Neutral Experience

Human Resources Business Partner Interview

Human Resources Business Partner

Interviewed at Cigna

Interview Details – Prepare yourself for multiple rounds of interviews. Peers, clients, supervisors, senior leaders are all included. I had 12 in total. I traveled to and from the company offices in Connecticut and Pennsylvania in order to complete the process. I believe there was a behavioral assessment as well. I just don't recall the specifics.

Interview Question – There wasn't a business case run. However, I would describe the interviewing process as both behavioral and functional competency based. Nothing terribly difficult for a seasoned HR professional.   Answer Question

Negotiation Details – They were open to negotiate.


Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Nashville, TN

I applied online and the process took 3 weeks - interviewed at Cigna in April 2014.

Interview Details – First I received an email from a recruiter on a Friday regarding interest in having a phone interview. I responded and had a phone interview the following day. The phone interview was pretty normal question that took about 15 minutes. He thought I would be a good fit to move forward for a face to face. He said I would receive an email from the people who set up time for face to face interviews. I did receive that the following day. That I scheduled my face to face with the manager snd supervisor of the call center. So the time linr went like this. Monday phone interview, Tuesday schedule gscr to face interview, Thursday face to face interview, Friday extended job offer and accepted. It two weeks to process my back ground and drug screen.

Interview Question – Tell me s time you had to settle a confrontation between two of your colleagues?   Answer Question

Negotiation Details – No negotiation


Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

I applied online and interviewed at Cigna.

Interview Details – Good.

Interview Question – Stats were too high every phone call is different   Answer Question


Accepted Offer

Positive Experience

Customer Support Tech Spec Interview

Customer Support Tech Spec
Philadelphia, PA

Interviewed at Cigna

Interview Details – I was initially contacted by a recruiter through an employment agency and was hired as a contractor, but advanced in my position, skill level and training and was hired as a full-time employee. Before I was hired as a consultant there was a relatively rigorous interview process including a one-on-one skills test, a personality test with two quality advocates, and finally meeting the manager of the team. I received a call within a week with the offer, got drug tested and began training.

Interview Question – I did not find any of the questions to be unexpected, they do ask technical questions just to see your skill level and ability to troubleshoot. I thought it was interesting because they had a computer set up to show them what you would do to troubleshoot customers.   View Answer


Accepted Offer

Neutral Experience

Actuarial Senior Specialist Interview

Actuarial Senior Specialist

Interviewed at Cigna

Interview Details – Multiple interviews with actuaries in different departments and at different levels, in addition to a lunch interview with a junior employee. Interviews are typically behavioral but can vary based on the discretion of the individual interviewer. The purpose of the interviews is to assess technical and analytical skills as well as communication ability and leadership ability.

Interview Question – N/A   Answer Question


Accepted Offer

Neutral Experience

Average Interview

TECDP Intern Interview

TECDP Intern
Bloomfield, CT

I applied through an employee referral and the process took 2 weeks - interviewed at Cigna in September 2011.

Interview Details – I was invited by an employee. I had a conversation with the TECDP manager and then the direct manager with whom I'd work. They asked me about my interests to determine fit and department preference. The majority of the questions were behavioral in nature. Both of my interviews were over the phone. Be as clear as possible about your interests. In retrospect, I should've taken a position on the business side and not the tech side.

Interview Question – Why re you interested in this company? I was an English major, but was able to use my high school activities to justify my interest in tech   Answer Question

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