Citi Interview Questions

Updated Aug 26, 2015
760 Interview Reviews

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  1.  

    Project Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Citi.

    Interview

    initial phone interview with manager then follow by two senior project managers on separate days. I was never told this is a junior job where i was looking for senior level job. The job description was given to me by a consulting company was different then whats what manger explained me about the job after joining the company.

    Interview Questions

    • how do you manager risks and issue, your background and experience   Answer Question
  2. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Gray, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Citi (Gray, TN).

    Interview

    You will have a phone interview only, no face to face interview. It consists of the standard set of questions that most corporate opening use. They do not tell you that they are using the STAR method, but this is what they are looking for. The questions include -Tell me about a time when you had to work with an irate customer. -Tell me about a time when you had to work with a customer who had unrealistic expectations. Be very positive and upbeat during the interview. It was a pleasant experience; the interviewer was quick but effective, very friendly and sincere. I was told at the end of the phone interview that I would receive an offer and I did within a few days.

    Interview Questions

    • Tell me about a time when you went above and beyond to help a customer.   1 Answer

    Negotiation

    There was no negotiation; I was given a 'take it or leave it" offer

  3.  

    STQA Summer Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Citi.

    Interview

    on campus interview, then fly to new york city for onsite interview. on site interview takes the whole day with 5 interviewers, focus on math, finance, market, programming. there was a math test at first. it takes around 30 minutes with 8 questions. the interview was not difficult but it covers a lot different aspects.

    Interview Questions

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  5.  

    Credit Ops Specialist Ll Interview

    Anonymous Interview Candidate in Hagerstown, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Citi (Hagerstown, MD) in June 2015.

    Interview

    Very laid back interview, a lot of scenario questions. Took about an hour. Security and other employees were very professional and welcome. You will have to take a picture for a temporary badge to get into the building, so allow an extra 15 minutes. The interviewer asks for very specific answers to all questions, she wanted examples that you've actually experienced.

    Interview Questions

    • Specific scenarios on customer service.   1 Answer
  6.  

    Support Ops Representative Interview

    Anonymous Interview Candidate in Hartford, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 5 weeks. I interviewed at Citi (Hartford, CT) in June 2015.

    Interview

    They asked basic questions regarding background/qualifications...and then asked to do a mock phone call in which I picked the scenario to be on the receiving end of the call. They wanted to see how I handled difficult customers. Also was given a sheet with scenario and had to write an email response if I were really in that situation.

    Interview Questions

    • Give an example of when you had a challenging customer service experience, and how did you handle it?   Answer Question
  7.  

    Applications Processor Interview

    Anonymous Interview Candidate in Newark, DE
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 4+ weeks. I interviewed at Citi (Newark, DE) in June 2015.

    Interview

    I arrived 20 minutes early, which impressed the interviewing manager. Through the interview conversation I could tell the position has a high turnover rate. Lateness and behavior conduct was touched on numerous time in the interview along with trustworthiness. Manager gave me a clear understanding that corrective actions will be take if your are not up to production or following regulations which is understable. Followed by yearly the company will hire excellent preforming temps, which is how I obtain the interview through a temp agency. I left the interview well informed of my daily duties of the position and what is expected of me to work there.

    Interview Questions

    • Name a time when you were disciplined in position that you held?   1 Answer
  8.  

    Bank Teller Interview

    Anonymous Interview Candidate in Bronx, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Citi (Bronx, NY) in June 2015.

    Interview

    I've applied online and received a call from HR the following day in the afternoon and they've set a date for a interview later the following week. I've met with 4 different other branch managers throughout the Bronx at one location, Fordham location. Three of the interviews were fairly easy. The last interview, which was with the manager from the Fordham branch, was pretty nerve wrecking. He asked me tons of questions based off my job experiences that were listed on my resume. He went through each and every bullet point. There was a lot of other candidates who were there and had to be interviewed by each manager, the wait was the longest ever. I was there from 3:30pm to 6:00pm

    Interview Questions

  9. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Tucson, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Citi (Tucson, AZ) in May 2015.

    Interview

    Applied online and was called within 45 minutes. Set up phone interview and was offered position and fingerprinted within a day! Set up drug screen and training dates quickly. email and phone communication was excellent. Detailed questions but just listen and answer completely.

    Interview Questions

    • Tell me about stressful work situation and how you handled it   Answer Question
  10.  

    Balance Sheet Control Analyst III Interview

    Anonymous Interview Candidate in Minnetonka, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6+ months. I interviewed at Citi (Minnetonka, MN).

    Interview

    I met with the hiring manager, waited a very long time, then was brought back in to meet two other staff members. It was very informal, very upbeat, and was clear immediately that I would be offered the position. What wasn't clear was that it would take 6 months to get it approved through HR.

  11.  

    Hedge Fund Operations Analyst Interview

    Anonymous Interview Candidate in Columbus, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Citi (Columbus, OH) in May 2015.

    Interview

    I received a request for the interview about a month or so after applying online. The online application was easy and took only a few minutes. The interview was scheduled for a week or so after the phone call. Relatively straight forward interview. I met with two AVPs at their Columbus, OH location. It was very standard interview fare. The panel interview made it nice too. At times it was much more of a discussion and less of an interview.

    Interview Questions

    • -Tell us about how your experience in [past job] prepared you for this role. -Why did you apply to this role? -What do you know about hedge funds?   Answer Question

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