Citi

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Citi Interview Questions

Updated Dec 8, 2014
Updated Dec 8, 2014
578 Interview Reviews

Interview Experience

Interview Experience

74%
19%
5%

Getting an Interview

Getting an Interview

34%
27%
14%

Interview Difficulty

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578 Candidate Interview Reviews Back to all interviews

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  1. 1 person found this helpful  

    Summer Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    2 rounds - first round very fit based (e.g. why investment banking) with some brain teasers, second was slightly more technical (e.g. different types of valuation multiples). Interviewers were friendly for the most part, very understanding about lack of experience or technical. Seemed to look for minimum threshold of intelligence and then fit.

    Interview Questions
    Accepted Offer
  2.  

    Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Citi.

    Interview Details

    Called in for personal interviews. Had three rounds and was pretty standard. whether good at excel, access.
    Was expecting more challenging questions. It took less than two hours. HR was friendly and people were nice and welcoming.

    Interview Questions
    • Called in for personal interviews. Had three rounds and was pretty standard. whether good at excel, access.
      Was expecting more challenging questions. It took less than two hours. HR was friendly and people were nice and welcoming.
       
      Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Client Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I dont recall in detail how the interview processed worked. I remember that the interview process was prompt and easy. The hiring manager asked some basic background questions about previous experience I believe.

    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Assistant Vice President - Operations & Technology Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at Citi.

    Interview Details

    Posted for job with resume. Interviewed with HR Specialist, Interviewed with hiring manager. Got a provisional response pending background check, security clearance, drug test etc. Then we waited for the results.

    Interview Questions
    • What would I do if an emergency situation came up and no one could help me with the decision?   View Answer
    Negotiation Details
    I stated that the salary was less than most in that range. They stated that it was more that others in the company.
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Loss Mitigation Specialist Interview

    Anonymous Interview Candidate in O'Fallon, MO
    Anonymous Interview Candidate in O'Fallon, MO
    Application Details

    I applied online. The process took 2 weeksinterviewed at Citi.

    Interview Details

    Online application.
    Phone Interview- They asked general questions
    1:1 Interview - I really did not speak much the person interviewing me spoke the whole time.

    The interview was the easiest part. He pretty much told me that I had the job.

    Negotiation Details
    Someone called, and advised me that Citi wanted to offer me a position. They advised me of the Salary, and i have 7 days to give them an answer.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Executive Assistant Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Citi.

    Interview Details

    Very standard and efficient.. I recieved a call from the recruiter and was scheduled within a week for a one on one directly with the hiring manger. It was a pleasant experience

    Negotiation Details
    They were open but a slight amount
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Retention/Customer Service Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Citi.

    Interview Details

    First interview team that you speak with knows nothing about position, or pay. Second, interview done on sight with manager from respective department. Not for the faint of hear in terms of customer service. You need to give the impression you like to talk to people all day, and that resolving difficult customer issues is your thing.
    You need to be in my opinion very sure of your ability. Even if you are very unsure if the position is right for you. My sister in law applied, and asked too many questions. This is a very difficult job environment. They need people who can at least fake enthusiasm in the beginning, or at least give a sense that they are a self starter, and can figure it out.

    Interview Questions
    • How would you handle are difficult customer experience? How would you turn a negative customer complaint into a positive for the customer, and Citibank?   Answer Question
    Negotiation Details
    Don't let them boss you into the time they dictate for working hours. Many people, less skilled than myself negotiate better start times for morning hours. I didn't know we had a choice. Ended up working night for like 8 months.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    IT Business Analyst Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 5 weeksinterviewed at Citi in June 2014.

    Interview Details

    I was referred internally and circumvented the normal process. I had a phone interview with the manager which lasted about 30 minutes and covered the normal interview questions. I have transferable skills but no direct BA experience, so we spent some of that time covering the basics of the position. Next was an in person interview with the head of the IT department who asked similar, basic interview questions and meeting with another BA in the department. It was one of the simplest and most straightforward interview processes.

    Since we skipped HR (they're usually the first to screen), I had a follow up phone call with HR the following week that last 5 minutes and only consisted of them asking about my current salary and my desired salary. They refused to tell me the level the position was (it was posted internally at the VP level) as well as the salary range for the position so my desired salary was a real shot in the dark.

    I waited about 5 weeks for them to make a decision and got a phone call from HR with a verbal offer. . Again they asked me my current salary and required me to provide proof in the form of a pay stub or W2. (I thought that was really weird but I've been told by others that it's standard?) I got a formal, written offer about 4 days later and had to submit to fingerprinting and a drug test before getting cleared for a start date.

    Interview Questions
    • Pretty standard interview questions. A couple of behavioral questions.   Answer Question
    Negotiation Details
    When asked about my desired salary, I tried to gauge my response by asking them the level of the position and the range budgeted. They flat out refused to tell me the level and the salary range so my desired salary was a real shot in the dark. They offered me the amount I asked for, which seems par for the course based on the other Interview Reviews on Glassdoor. It definitely seems like they are not the negotiating type...
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ weeksinterviewed at Citi.

    Interview Details

    it takes a long time to get the offer even with the company. the hiring is about a month to a month and a half long. you have a phone interview with HR, then you must pass all the testing they give you and on top of that comes another interview with a DM. And then you wait for them to get back to you.

    Negotiation Details
    none you are offered a base pay and take it or leave it
    Accepted Offer
    Neutral Experience
    Average Interview
  11. 1 person found this helpful  

    Mortgage Underwriter Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at Citi.

    Interview Details

    1ST-HR: There is an initial interview to review your resume and discuss experience to ensure you are a good fit for the position. Then HR passes your resume to the hiring manager. You are scheduled for an interview if the hiring manager agrees that you are a good fit. 2nd Interview is with a Departmental Mgr and Risk Mgr who complete an underwriter interview with you. They ask specific policy/guidelines for FNMA/FHLMC/FHA etc..depending on which area you will be working. I was even asked the formulas for income calculation, LTV, appraisal standards & adjustment maximums etc... They even asked questions to determine if you have good judgment/instinct. Two weeks after the interview, I was extended an offer contingent on my passing pre-employment. Others who were in training with me waited up to 5 weeks to receive an offer letter. Once received, paperwork is completed for the on-board process..fingerprints are done for background check..employment and credit were also checked. Once in training, we had to complete NMLS..either apply or transfer current NMLS to Citi.

    Interview Questions
    • I was asked specific questions about tax returns..what line is this or that on and I had to bring the schedules in front of me to answer.   Answer Question
    Negotiation Details
    No negotiation, they gave me what I asked for.
    Accepted Offer
    Positive Experience
    Average Interview

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