Citi Teller Interview Questions

Updated Jul 1, 2015
7 Interview Reviews

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Helpful (2)  

Teller Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. The process took a week. I interviewed at Citi in July 2014.

Interview

Applied online and a few days later received a phone call from a recruiter and wanted to set up an interview. Then I met with 2 managers and then a few days later, 1 more interview. No crazy questions..they're just looking to see if you have great customer service skills.

Interview Questions

  • Tell me about a bad experience you had with a customer   Answer Question

Negotiation

No negotiation since what they offered was great.

Other Interview Reviews for Citi

  1. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through other source. I interviewed at Citi.

    Interview

    They asked about my previous experience. they are looking to see if you have previous retail experience, they are focused on customer service. Also, they want to make sure your are goal driven and will help meet the goals of the bank, that you can REFER and SELL.

    Interview Questions

    Negotiation

    12,000 yearly plus benefits

  2. Helpful (1)  

    Teller Interview

    Anonymous Employee
    Declined Offer
    Negative Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at Citi in January 2013.

    Interview

    Online application: Smooth and relatively easy. Included an assessment that took about 15 mins to complete. Phone interview: Simple questions; went over employment and education history. Then asked a few situational questions. In-person interview: Sat down with the branch and assistant branch managers. 3 step interview process: employment/education history/experience. More behavioral/situational questions, and then time for me to ask a few questions. This is were things went south for me-I was not fond of the branch managers personality or lack of professionalism. She stated her expectations of the position (which was absolute perfection, OR ELSE!). Overall she did not make me want to work for her or for the company. Overal the process was relatively easy. HR was slow to respond and took a few days to return my calls. It was over a week between my phone interview and in person interview.

    Interview Questions

    • Why Citibank?   Answer Question
    • Why did you choose the teller position?   Answer Question
    • Tell me about a time when you came across an internal error, how did you react and what did you do about it?   Answer Question
    • Are you comfortably selling services including credit cards and are you uneasy about the daily sales goals?   Answer Question
    • Tell me about a time when you were most satisfied at work.   Answer Question

    Reasons for Declining

    I was very enthusiastic about the position until the in person interview. The branch manager and assistant manager were not on the same page and that produced an awkward interview for me. I was not impressed the the branch managers professionalism and her ludicrous expectations. She did not make me want to work for her, or for the company

  3.  

    Teller Interview

    Anonymous Interview Candidate in Wichita Falls, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citi (Wichita Falls, TX) in January 2013.

    Interview

    The interview process started with an application and a short, timed, math and reading tests. These tests are pretty simple and just check mathematical skills. During the group interview, a panel asks you questions about your personality, strengths and weaknesses and assesses your ability to communicate and problem solve.

    Interview Questions

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  5.  

    Teller Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Citi in September 2012.

    Interview

    It was a beautiful, easy process. On Tuesday, the recruiter called & asked if I was still interested in working for Citi. (I was declined 6 months earlier.) I said yes. Then branch manager called literally 10 minutes later to schedule an interview for the next day, Wednesday. On Thursday, I was offered the job. And 2 weeks later, I was in orientation.

    Interview Questions

    • Why did you leave your previous job?   2 Answers

    Negotiation

    Easy. They made an offer & I accepted.

  6. Helpful (2)  

    Teller Interview

    Anonymous Employee in Queens Village, NY
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    The process took 5 days. I interviewed at Citi (Queens Village, NY) in November 2009.

    Interview

    The interview went easy and very short the one to one interview was ok the branch manager was strict person but very professional .. easy questions mostly I would say basic personal and bank related questions Overall it was a very easy and fair interview

  7.  

    Teller Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citi in June 2011.

    Interview

    Received a phone called which was my first interview, then a personal interview, then another phone interview and last the offer for employment.

    Interview Questions

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