Citizens Financial Group
2.6 of 5 331 reviews
www.cfgcareers.com Providence, RI 5000+ Employees

Citizens Financial Group Interview Questions & Reviews in Boston, MA

Updated Mar 4, 2014
All Interviews Received Offers

Getting the Interview 

50%
12%
12%

Interview Experience 

66%
16%
16%

Interview Difficulty 

Average Difficulty
6 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Declined Offer

Positive Experience

Average Interview

Personal Banker Interview

Personal Banker
Boston, MA

I applied online and the process took 4+ weeks - interviewed at Citizens Financial Group in July 2013.

Interview Details – Three interviews. The first was a half hour over the phone with an HR pre-screen individual. Met with branch manager and regional VP over the course of the next three weeks. Received offer on 4th week which was pretty good but had already taken a job with TD

Interview Question – A couple of situational questions: How would you handle an irate customer? What would you do if you knew a fellow employee was breaking a rule repeatedly?   Answer Question

Reason for Declining – Had accepted another offer

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Declined Offer

Negative Experience

Very Easy Interview

Branch Manager Interview

Branch Manager
Boston, MA

I applied through other source and the process took 4+ weeks - interviewed at Citizens Financial Group in February 2013.

Interview Details – Abrupt

Interview Question – None, manager pressed for time, not at all engaged   Answer Question

Reason for Declining – decided to stay where I am

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Accepted Offer

Positive Experience

Difficult Interview

Team Leader Interview

Team Leader
Boston, MA

I applied through a recruiter and the process took 1+ week - interviewed at Citizens Financial Group in January 2009.

Interview Details – .NET interview question on web based technology

Interview Question – design a rating system using .NET technology   Answer Question

Negotiation Details – none, immediately offered good package

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Accepted Offer

Neutral Experience

Easy Interview

Banker I Interview

Banker I
Woburn, MA

The process took a day - interviewed at Citizens Financial Group in April 2011.

Interview Details – Easy. Most managers just look to get somebody competent through the door, and ask basic interview questions based on personal skill sets, etc.

Interview Question – What type of experience do you have in sales?   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Banker I Interview

Banker I
Cambridge, MA

I applied online and the process took 2+ weeks - interviewed at Citizens Financial Group in September 2010.

Interview Details – They were very aggressive and fast in their decision to offer me the job. Did a counter offer for my hourly rate and they accepted. Overall it was fast and efficient.

Interview Questions

  • dont really remember. It was a standard scripted interview like at most institutions   Answer Question
  • it was a scripted standard interview. dont remember all the question   Answer Question

Negotiation Details – Check GlassDoor first before putting a salary requirement

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Assistant Branch Manager - Instore Interview

Assistant Branch Manager - Instore
Boston, MA

I applied online and the process took 2 weeks - interviewed at Citizens Financial Group in March 2008.

Interview Details – I was interviewed by Citizens Bank recruiting department via phone. 2nd interview took place in Quincy with the Regional Manager and 3rd interview took place with Branch Manager. Staff was friendly but Management abuse his power by intimidating hourly employees

Interview Questions

  • What are your strength and weakness

    Tell me about a time when you had a disturb employee and how you handle the situation
      View Answer
  • Tell me a little about yourself   View Answers (2)

Negotiation Details – Do not accept the 1st offer. They will negotiate

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Citizens Financial Group – Why Work for Us?

About Citizens Bank Citizens Bank is a division of RBS Citizens, N.A., operating its seven-state branch network in Connecticut, Delaware, Massachusetts, New Hampshire, New York, Rhode Island and Vermont. It has… Full Overview

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Glassdoor is your free inside look at Citizens Financial Group interview questions and advice in Boston, MA. All 6 interview reviews posted anonymously by Citizens Financial Group employees and interview candidates.