Glassdoor is your free inside look at Citizens Financial Group Branch Manager interview questions and advice. All 4 interview reviews posted anonymously by Citizens Financial Group employees and interview candidates.
Declined Offer – Interviewed in Philadelphia, PA Jan 2012 – Reviewed Apr 29, 2012
Interview Details – 3 step interview process
Interview Question – Describe your worst branch management experience? View Answer
Accepted Offer – Interviewed in Columbus, OH Oct 2009 – Reviewed Nov 29, 2011
Interview Details –
Initially interviewed over the phone with an HR recruiter, lasted about 30 minutes, standard questions.
Interviewed next with the Regional Manager in person. The interview lasted a little over an hour and consisted primarily of behavioral questions. The Manager was very honest with the pros and the cons and at 1 point I thought he was talking me out of the job. The final interview was on the phone with a different Regional Manager, it was very short and I got the impression it was merely formality.
Interview Question – All questions were standard "Tell me about a time..." questions. Nothing surprising or out of the ordinary. Answer Question
Negotiation Details – The negotiation was minimal, but I was at the top of the salary range for the position, so that is to be expected. Salary negotiations aren't very common because the salary includes an incentive component with a generous cap based on performance.
No Offer – Interviewed in Springfield, MA Mar 2009 – Reviewed Feb 6, 2010
Interview Details – Interviewer was very interested in sharing his own background with me. Also told me that he was pretty sure that they were going to promote from within, but had to explore the "other options" as well. I appreciated hearing that after a 1 1/2 hr drive to his office.
Interview Question – Asked why I was interested when I was obviously overqualified. View Answer
Declined Offer – Reviewed Jul 14, 2012
Interview Details – The interviewer called me from New York. She did a phone interview which was about 25 minutes.She called me for a second interview and then sent me to see the hiring manager. Hiring manager spoke with me for about 1 hours. Many questions were asked that were unrelated to the position. I was called and offer the position 2 weeks later.
Interview Question – Define professionalism Answer Question
Reason for Declining – Distance vs. Pay
We’re Citizens, in every sense of the word. It’s our belief that a good bank is made up of good citizens. That’s why it’s always our goal to be involved in the community, give back and do what’s right. It all adds up… — Full Overview
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