Glassdoor is your free inside look at Citizens Financial Group interview questions and advice. All 19 interview reviews posted anonymously by Citizens Financial Group employees and interview candidates.
Citizens Financial Group Interview Questions & Reviews
Getting the Interview 19 Interviews
Interview Experience 16 Ratings
Quantitative Analyst at Citizens Financial Group
No Offer – Interviewed in Feb 2013 – Reviewed Feb 18, 2013
Interview Details – The half an hour on campus interview started with a self-introduction. The interview only involved four technical questions, the first two were regarding Bayes' Rule and Dynamic Dice, which are the typical questions in Quant Green Book. The other two were programming questions, one for binary tree and one for square numbers. The technical questions were not so hard. Lots of time spent on behavior questions, such as research experience, weakness and advantages, leadership.
Interview Question – Write a code to print the square of the integers up to some certain one. View Answer
Helpful Interview?
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No
Problem with this interview?
Banking Training at Citizens Financial Group
No Offer – Interviewed in Boston, MA Dec 2011 – Reviewed Feb 2, 2012
Interview Details – Was interviewed at school. Went well. Was invited for the super day. Went well. Not many women or people of color. Only one with out a finance or econ background. Didn't get a position.
Interview Questions
- Why do you want to be a banker? View Answer
- Describe a problem and how you dealt with it. Answer Question
Helpful Interview?
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No
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Assistant Branch Manager II at Citizens Financial Group
No Offer – Interviewed in Somerville, MA Aug 2011 – Reviewed Nov 15, 2011
Interview Details – Received a call from the Branch manager and went to a 1:1 interview the next day. The manager was very professional and friendly, asked questions about my background, education and a number of specific questions like "What would you do if in the middle of a term you realize that are not going to reach the sales target at the end of the period?"
Interview Question – How would you encourage employees to better perform on sales? Answer Question
Helpful Interview?
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No
Problem with this interview?
Teller at Citizens Financial Group
No Offer – Interviewed in Hinsdale, IL Jul 2011 – Reviewed Jul 29, 2011
Interview Details – I got a call from a recruiter and was told that she wanted to interview me. She interviews me on the phone and it took about 20 mins. Just general questions about me and why I wanna be a teller. She called me back to set up a in person interview. The hr dept contacted me for an in person interview with the branch manager. I was scheduled and went in a few days later. The branch manager was very professional but made me feel very comfortable and asked me just general questions about me. After I interviewed with him I also interviewed with his Teller manager. She was also very nice and made me feel comfortable. I just had my interview today so I don't know if they will call. I'm wishing for the best. Fingers crossed.
Interview Questions
- What do you know about a Teller? Answer Question
- Do you know how to cross sell? Answer Question
Helpful Interview?
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No
Problem with this interview?
Personal Banker at Citizens Financial Group
No Offer – Interviewed in Chicago, IL Nov 2010 – Reviewed Nov 26, 2010
Interview Details – Applied online then walk in with resume on hand to the branch got interview the next day
Interview Question – what do you see yourself in 2 years Answer Question
Helpful Interview?
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No
Problem with this interview?
Teller at Citizens Financial Group
No Offer – Interviewed in Lake Wales, FL Jun 2010 – Reviewed Jun 10, 2010
Interview Details – I contacted the Human Resources email and she responded to me within an hour. I went for an interview with her within 3 days and she had me fill out an application. She told me she would speak with her branch manager and would step up another interview for the following day. I have not heard anything back yet. I really hope that all the reviews I read arent as bad as they are told. She told me that it was full time and that I would be able to move up quickly. I am worried now!!!
Interview Question – Why do you want to work here? View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Banker I at Citizens Financial Group
No Offer – Interviewed in Plymouth Meeting, PA Feb 2010 – Reviewed Feb 23, 2010
Interview Details – After taking an assessment at Citizens website, I received a phone call from a recruiter in Rhode Island. He asked my a couple of questions to qualify me for employment and also a couple of questions about how I would handle a few customer service situations. I was then asked to do an interview day where I sat with 2 branch managers in my area. This was mostly a fit interview with behavioral and sales questions. The interviewers were very nice and made the process comfortable. I did not get an offer at this point, but I realized that I never actually applied for any of the job postings online. I applied yesterday online for a few positions and received another phone call today asking about my availability for a couple locations and scheduled another phone interview.
Interview Question – Explain to me how you have handled a difficult customer situation and how you resolved the problem. Answer Question
Helpful Interview?
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No
Problem with this interview?
Branch Manager at Citizens Financial Group
No Offer – Interviewed in Springfield, MA Mar 2009 – Reviewed Feb 6, 2010
Interview Details – Interviewer was very interested in sharing his own background with me. Also told me that he was pretty sure that they were going to promote from within, but had to explore the "other options" as well. I appreciated hearing that after a 1 1/2 hr drive to his office.
Interview Question – Asked why I was interested when I was obviously overqualified. View Answer
Helpful Interview?
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No
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Assistant Branch Manager - Instore at Citizens Financial Group
No Offer – Interviewed in Albany, NY Sep 2009 – Reviewed Oct 2, 2009
Interview Details – Completed an online application, got a call within a couple of days. Recruiter hadd scheduled a second interview.
Interview Question – Exact salary year to date View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Instore Banker I at Citizens Financial Group
No Offer – Reviewed Dec 12, 2012
Interview Details – This was a long process. I had to go through 5 separate interviews. Was told by a regional manager that I got the job, only for a branch manager never to call me back. A lot of wasted time for nothing.
Interview Question – Sell me this pen Answer Question
Helpful Interview?
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No
Problem with this interview?
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Citizens Financial Group – Why Work for Us?
We’re Citizens, in every sense of the word. It’s our belief that a good bank is made up of good citizens. That’s why it’s always our goal to be involved in the community, give back and do what’s right. It all adds up… — Full Overview
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