Citizens Financial Group

  www.cfgcareers.com
  www.cfgcareers.com

Citizens Financial Group Interview Questions

Updated Nov 7, 2014
Updated Nov 7, 2014
31 Interview Reviews

Interview Experience

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  1.  

    Quality Control Manager Interview

    Anonymous Interview Candidate in Providence, RI
    Anonymous Interview Candidate in Providence, RI
    Application Details

    I applied online. The process took 2 weeksinterviewed at Citizens Financial Group in October 2014.

    Interview Details

    My current position is being eliminated and during a follow up call pertaining to another job interview, the hiring manager mentioned the Quality Control Manager Position was becoming available. I search on line and found the position. The hiring manager for the QCM position was involved in the initial interview and felt that a phone interview was appropriate. I interviewed with her and one other manager from her group.

    Interview Questions
    • What are the biggest risks you see facing the current CFG contracts.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Personal Universal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Was contacted by a recruiter 4 weeks after I applied for the job. She was very nice and forwarded my resume to the branch manager. He called me a few days later to set up an interview. After we already had a date selected for the interview, I get an email saying I was not selected and the process was over. Was never contacted by anyone. This company is unprofessional, their recruiters are lazy, and I dodged a bullet.

    Interview Questions
    No Offer
    Negative Experience
  3.  

    Operational Risk Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Citizens Financial Group in June 2014.

    Interview Details

    I was contacted by the internal recruiter and had a phone interview with the hiring manager. We were both excited by the possibility of my joining the group. It then went into a black hole and only after persistent followup with the internal recruiter did I learn that the position had been put on hold.

    Interview Questions
    • There were other opportunities at Citizens that I was interested in, but I was unsure how to proceed because of the uncertainty surrounding the first position. On the one hand, I didn't want to upset the hiring process for the first position - if it were still in play - but on the other hand, I didn't want to let an opportunity slip by, which would have been bad for both me and the Citizens. Further complicating matters, I didn't know the underlying reason why they were suddenly not interested in filling the first position - and whether that reason could also impact the other positions.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Business Analyst Interview

    Anonymous Interview Candidate in Plymouth Meeting, PA
    Anonymous Interview Candidate in Plymouth Meeting, PA
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Citizens Financial Group in June 2014.

    Interview Details

    I applied online directly to their website. I heard back from an HR representative the following week. She was extremely nice and friendly. We chatted for a while and setup my phone interview. I had the phone interview about a week or two later. It went very well and I heard back from HR the following day saying they really liked me and would like me come in for an interview. They said they would be in touch with me with details. After two weeks of not hearing anything I reached out to the HR manager. She informed me that they would reach out to me when ready. I waited a few more weeks before being contact for an interview, which I eventually received. My interview went great and I expected to hear back from them, which I did the following day from HR. They told once again the Manager really enjoyed speaking with me and they were definitely bringing me in for another interview, but still needed to interview others for their first time. After two weeks I reached out again and was told i would hear back when ready. Every 2 weeks I emailed the HR manager asking for an update. After about 2 1/2 months of being in the interview process (from first contact) i heard back from the HR manager for my final interview. I went in and met with 3 different people, including the hiring manager, someone on that team, and the hiring manager's manager. Everything went well and they said I would hear back the following week. After the week went by and I never heard back I reached out to the HR manager. They said it would probably be another week before they knew. So i waited TWO more weeks and followed up again after - this time with the HR manager AND the hiring manager. I eventually heard back to my email a week later from only the hiring manager. She said they already hired someone else a few weeks ago. She said i was high on their list but went with someone with a little more experience.

    Overall this was OVER a the 3 MONTH interview process! Personally I think that's insane. The fact they never communicated with me they hired someone else, especially for having three interviews and getting to the final round was completely unprofessional and uncourteous to say the least. Coming from one of the largest Banks in the United States it is easy to see why we reign supreme over these smaller regional banks. If thats they way they treat potential employees I can't imagine they treat their potential customers any better.

    Interview Questions
    • If you have two sets of data pulled from the same source, how can their be two different stories for the data.   View Answer
    No Offer
    Negative Experience
    Average Interview
  6.  

    Associate Financial Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Citizens Financial Group.

    Interview Details

    Applied through University Career Center, Contacted by Recruiter for a Phone Interview to go over Resume and Program

    Interview Questions
    No Offer
  7.  

    Online Advertising Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Citizens Financial Group.

    Interview Details

    I had two interviews. One with the HR person another with the hiring manager. I sent thank you letters and followed up appropriately.

    Interview Questions
    • What is the road map for RBS Citizen's Online Advertising Activities for the future.   Answer Question
    No Offer
  8.  

    Financial Analyst Interview

    Anonymous Interview Candidate in Smithfield, RI
    Anonymous Interview Candidate in Smithfield, RI
    Application Details

    I applied through college or university. The process took 4+ weeksinterviewed at Citizens Financial Group in December 2013.

    Interview Details

    First round interview was with a recruiter on college campus. From the looks of it, everyone who interviewed in the first round was able to sign up for the final round interviews, so right off the bat I did not feel like I stood out in the first round.

    Interview Questions
    • In what specific way's could I improve my worth ethic?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  9. 4 people found this helpful  

    Obviously Free Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at Citizens Financial Group in November 2013.

    Interview Details

    I was initially contacted via linkedin by a contract recruiter which set the wheels in motion for HR's phone screen. A week later the hiring manager reached out with a 30 minute phone interview which resulted in a face to face interview.

    I arrived on-site for what I expected to be 'normal' interview questions. I was on the receiving end of 'how would you handle this' repeatedly over 2 hours. All questions were specific to their day to day programs/functions.

    The 1 interviewer that showed up (there were 3 on my invitation) wanted blow by blow detail because he wasn't sure what his team was doing wrong. 2 hours later, he thanked me for my time mentioning the job was already filled. It's not like this just happened, he had no laptop or phone to get a message the job was filled - he knew before he came in with questions geared to help his department.

    I heard HR posts bogus jobs to bring in free consultants - which makes sense considering the same jobs are continually posted.

    To get feedback that you did great on an interview where there is no job is pointless. Not cool. Citizens you lost my business and respect.

    Interview Questions
    • Keep asking for more detail to draw out their agenda. Do not elaborate or give detailed answers. Better yet deliberately get a few steps to cure wrong. Maybe they'll hire you to fix it.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Personal Banker Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Anonymous Interview Candidate in Pittsburgh, PA
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Citizens Financial Group.

    Interview Details

    I initially applied online through an employee referral, and had to complete the banker assessment. I passed that one but it has been two weeks and I have not heard anything from them, even though I have an undergrad degree in finance. I am sure what to do now wait or just call them.

    Interview Questions
    No Offer
  11. 1 person found this helpful  

    International Interview

    Anonymous Interview Candidate in Medford, MA
    Anonymous Interview Candidate in Medford, MA
    Application Details

    I applied online – interviewed at Citizens Financial Group.

    Interview Details

    The position was eliminated and moved to a different group, Although any interview experience is helpful, there was no job to be had when I got there.

    Interview Questions
    No Offer
    Negative Experience

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