Citizens Financial Group
2.6 of 5 331 reviews
www.cfgcareers.com Providence, RI 5000+ Employees

Citizens Financial Group Interview Questions & Reviews

Updated Apr 18, 2014

Getting the Interview 

55%
20%
10%

Interview Experience 

28%
33%
38%

Interview Difficulty 

Average Difficulty
27 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Associate Financial Analyst Interview

Associate Financial Analyst

I applied through college or university and interviewed at Citizens Financial Group.

Interview Details – Applied through University Career Center, Contacted by Recruiter for a Phone Interview to go over Resume and Program

Interview Question – Name a weakness you strive to turn into a strength?   Answer Question

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3 people found this helpful

No Offer

Negative Experience

Average Interview

Obviously Free Consultant Interview

Obviously Free Consultant

I interviewed at Citizens Financial Group in November 2013.

Interview Details – I was initially contacted via linkedin by a contract recruiter which set the wheels in motion for HR's phone screen. A week later the hiring manager reached out with a 30 minute phone interview which resulted in a face to face interview.

I arrived on-site for what I expected to be 'normal' interview questions. I was on the receiving end of 'how would you handle this' repeatedly over 2 hours. All questions were specific to their day to day programs/functions.

The 1 interviewer that showed up (there were 3 on my invitation) wanted blow by blow detail because he wasn't sure what his team was doing wrong. 2 hours later, he thanked me for my time mentioning the job was already filled. It's not like this just happened, he had no laptop or phone to get a message the job was filled - he knew before he came in with questions geared to help his department.

I heard HR posts bogus jobs to bring in free consultants - which makes sense considering the same jobs are continually posted.

To get feedback that you did great on an interview where there is no job is pointless. Not cool. Citizens you lost my business and respect.

Interview Question – Keep asking for more detail to draw out their agenda. Do not elaborate or give detailed answers. Better yet deliberately get a few steps to cure wrong. Maybe they'll hire you to fix it.   Answer Question

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No Offer

Neutral Experience

Online Advertising Department Manager Interview

Online Advertising Department Manager

I applied online and the process took 4+ weeks - interviewed at Citizens Financial Group.

Interview Details – I had two interviews. One with the HR person another with the hiring manager. I sent thank you letters and followed up appropriately.

Interview Question – What is the road map for RBS Citizen's Online Advertising Activities for the future.   Answer Question

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No Offer

Neutral Experience

Average Interview

Financial Analyst Interview

Financial Analyst
Smithfield, RI

I applied through college or university and the process took 4+ weeks - interviewed at Citizens Financial Group in December 2013.

Interview Details – First round interview was with a recruiter on college campus. From the looks of it, everyone who interviewed in the first round was able to sign up for the final round interviews, so right off the bat I did not feel like I stood out in the first round.

Interview Question – In what specific way's could I improve my worth ethic?   Answer Question

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No Offer

Neutral Experience

Personal Banker Interview

Personal Banker
Pittsburgh, PA

I applied through an employee referral and the process took 2 weeks - interviewed at Citizens Financial Group.

Interview Details – I initially applied online through an employee referral, and had to complete the banker assessment. I passed that one but it has been two weeks and I have not heard anything from them, even though I have an undergrad degree in finance. I am sure what to do now wait or just call them.

Interview Question – Tell me your weakness?   Answer Question

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1 person found this helpful

No Offer

Negative Experience

International Interview

International
Medford, MA

I applied online and interviewed at Citizens Financial Group.

Interview Details – The position was eliminated and moved to a different group, Although any interview experience is helpful, there was no job to be had when I got there.

Interview Question – Interviewed with entire team of about 20 people.   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Bank Teller Interview

Bank Teller

I applied online and interviewed at Citizens Financial Group.

Interview Details – Hiring process started with an online application and resume. After completing there is a fairly extensive online test that is split into four parts. Part one is the typical what-kind-of-person-are-you type psychological test, part two is a simple math test with real-life bank situations (calc or pen/paper is recommended), part three is a test of your ability to recognize numbers and find discrepancies in typical bank paperwork. For example, you might be given a deposit slip to check against a check. You must make sure the name, account number, and amounts are the same in both. Both this section and the math section are timed. Part four asks about what you would do in specific situations. You choose the best and worst solutions to each real-life scenario.
After finishing this, assuming you received satisfactory marks, you should hope to get a phone call to schedule a phone interview within a few days. I just finished this portion of the hiring process and the woman i spoke with was friendly and made me feel comfortable. She gave me an overview of the bank and what the job would entail. She asked me a few questions from my resume, but nothing difficult. Everything was very straight forward and conversational.

Interview Question – How would you handle an irate customer? How have you dealt with a situation like this in the past?   View Answer

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No Offer

Negative Experience

Very Difficult Interview

Lean Change Agent Interview

Lean Change Agent
Providence, RI

I applied through an employee referral and the process took 1+ week - interviewed at Citizens Financial Group in December 2012.

Interview Details – Internal candidate so it may be slightly different for external candidates but there was a posting and interaction with a HR representative prior to the interview which was not an interview at all it was a large and difficult analysis type question that took about an hour, no calculator and no help from the interviewer

Interview Question – the entire problem was awkward and caught me off guard   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Average Interview

Quantitative Analyst Interview

Quantitative Analyst

I applied through college or university - interviewed at Citizens Financial Group in February 2013.

Interview Details – The half an hour on campus interview started with a self-introduction. The interview only involved four technical questions, the first two were regarding Bayes' Rule and Dynamic Dice, which are the typical questions in Quant Green Book. The other two were programming questions, one for binary tree and one for square numbers. The technical questions were not so hard. Lots of time spent on behavior questions, such as research experience, weakness and advantages, leadership.

Interview Question – Write a code to print the square of the integers up to some certain one.   View Answer

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No Offer

Negative Experience

Average Interview

Banking Training Interview

Banking Training
Boston, MA

I applied through college or university and the process took 3 months - interviewed at Citizens Financial Group in December 2011.

Interview Details – Was interviewed at school. Went well. Was invited for the super day. Went well. Not many women or people of color. Only one with out a finance or econ background. Didn't get a position.

Interview Questions

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Citizens Financial Group – Why Work for Us?

About Citizens Bank Citizens Bank is a division of RBS Citizens, N.A., operating its seven-state branch network in Connecticut, Delaware, Massachusetts, New Hampshire, New York, Rhode Island and Vermont. It has… Full Overview

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Glassdoor is your free inside look at Citizens Financial Group interview questions and advice. All 27 interview reviews posted anonymously by Citizens Financial Group employees and interview candidates.