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Content Editor/Writer Interview
The process took 4+ weeks – interviewed at Citrix Systems in September 2011.
Citrix contacted me at my home within a week of receiving my resume. I called them back the next day; HR did not respond for another full week. When HR called me the second time, they again called my house instead of my cell phone and did not use any other means to contact me (not e-mail or cell). (My resume clearly states that I am still employed...which implies that I would not be at home during business hours. All of my contact information is listed at the top of my resume.)
I called them again and asked them to call my cell and also send me an e-mail. A different HR person then called my house and also e-mailed me and did not refer to the previous HR person's call or attempts to contact me. I started to think the company had no idea what it was doing. Finally talked to the second HR person for about 10 mins...he gave me no useful information, just spouted a bunch of financial numbers to let me know how successful Citrix expects to be in the next three years. I thought the process would end here since I did not think the conversation went that well.
I was surprised to hear from a 3rd HR person who then attempted to set up a phone interview with the hiring manager. She was very disorganized and never even told me the name of the person I would be interviewing with. I never received a confirmation of the interview; instead I received another phone call at my home two days before the interview from a 4th HR person wanting to reschedule. I told her they needed to STOP calling my house and use my cell and e-mail as the primary forms of contact. She rescheduled my interview; I specifically told her I would be travelling on business that day and THEY MUST CALL MY CELL PHONE.
On the day of the interview, the hiring manager did not call. Two hours later, I still had not received a phone call or an e-mail from Citrix. I e-mailed the last HR person I talked to, told her that I had not heard from the hiring manager, and said I was no longer interested in persuing this role as a result. She immediately e-mailed me and explained that the hiring manager did call me BUT HE CALLED MY HOUSE. She said they still really wanted to interview me and asked if I would reschedule. She did not offer an apology.
At this point I told her to forget it. This company's business is supposed to be all about empowering a virtual workforce (i.e., making it easy for people to work and collaborate remotely) yet they can't even coordinate a conference call to make an interview happen? Not a place where I want to work! This experience SUCKED and colored my impression of Citrix forever. I will never apply there again.
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