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Coach Sales Associate Interview Questions

Updated Dec 11, 2014
Updated Dec 11, 2014
89 Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It was very comfortable and almost informal, there was one other person interviewing with me - a group interview of sorts. The store manager and an associate manager were interviewing and we all were sitting in a circle. They asked us both questions and sometimes would ask one question for one of us or they would ask the same question to us both. They wanted to know what kind of experience we had and if we were able to conduct ourselves socially, and feel comfortable talking to customers. One major point they made in our discussion was how we would handle a stressful and difficult situation, such as a distressed or angered customer. The only negative part of the experience was the not knowing an answer immediately, and actually taking several weeks before I got one. Happily it was yes, but I felt it took more time than was necessary to get back to the candidates in letting them know their status.

    Interview Questions
    • If a customer was angry about something, whether it be the product or the service they received, how would you handle such a situation in a way that would not violate the rules for treating customers and yet still provide a solution.   View Answer
    Negotiation Details
    Unfortunately there was no negotiation.
    Accepted Offer
    Positive Experience
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a weekinterviewed at Coach in November 2014.

    Interview Details

    I walked in and asked if they were hiring and if I could get an application. They handed me one and invited me to fill in out in the store. Upon completing my application, I handed it to a person (not sure if she was a manager or not). She immediately asked me if I would like to come back that night for a group interview. Of course I said yes.

    Interview Questions
    • It wasn't a real difficult question, but we were all asked about how we keep up with the latest fashion trends. Another question asked was why we wanted to work for Coach.   View Answer
    Negotiation Details
    Did not negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I submitted my application in person and got a call back a week after. I was interviewed at the Rodeo store location and the Interview process was simple and fast, I was asked what was my biggest strengthen and weakness. The manager also ask me to talk about myself, what I like to do during my free time.

    Interview Questions
    Accepted Offer
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Coach.

    Interview Details

    The don't really advertise for positions, was told by a friend that they needed a temp. seasonal sales associate. I walked in to get a application and introduce myself to the Store Manager. The process didn't take long after they got my background check done I was on the schedule in less than a month.

    Negotiation Details
    I did not try to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied through an employee referral. The process took 8 weeksinterviewed at Coach in October 2014.

    Interview Details

    I was offered a job application when I was shopping at Coach a couple months ago. I returned the application in August but they didn't start the group interviews until early October. The group interview was very small, with three other women. After the group interview, the assistant manager said she will be contacting us soon to schedule an interview with the manager. Instead, I received a call a few days later saying that they didn't need me to complete the second interview and would like me to come in and fill out some paperwork since they wanted to offer me the position.

    Interview Questions
    • They asked about any brands that I follow in the fashion industry and why they are so special/unique. They also asked about how/where we get fashion tips or stay up to date on current trends.   View Answer
    Negotiation Details
    I didn't negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a weekinterviewed at Coach in October 2014.

    Interview Details

    So, on a Friday afternoon i walked into a local Coach store at my mall I'm currently working in and asked for an application. The girl handed me one and i brought it back 15 minutes later with my resume and references. She looked over my application and asked if i had previous retail experience (which i did) and asked if i speak another language ( i do: fluent in Korean and currently learning Mandarin). She said she would turn it in into the store manager and she'd give me a call. 2 days later i got a call asking if i could come in that week for an interview. At the interview she just asked me questions about my career goals, current employment, and if i was up for working with Coach. She went over the dress code and what is expected of me, by the end of the interview i basically knew i would get the job. I got a call today with an offer for a Sales Associate position!!

    Interview Questions
    • Do you speak a second language?
      How do you plan to work out scheduling between two jobs?
      What are your career goals?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Coach.

    Interview Details

    Quick and easy. Be prepared to dress presentable. Try to acquire infomation and knowledge about the company, its collections, brand ambassadors, designers, for example. Sample of questions; What fashion is? Who are the brand ambassadors? Which celebrities that use Coach? In addition, they might ask you to try to sell your bag that you have in your hands.

    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Elizabeth, NJ
    Anonymous Interview Candidate in Elizabeth, NJ
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Coach in September 2014.

    Interview Details

    First there was a group interview then individual made it through the group interview only to be told i didn't get the job at individual.They asked the same questions at both interviews so its confusing on how you made it through group and not individual.They expect you to ask a whole bunch of questions at both interviews when you already asked your questions at the group interview and they tell you pretty much everything you need to know at the group interview.Feels like a waste of time when you could just be looking into other job opportunities.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Minneapolis, MN
    Anonymous Interview Candidate in Minneapolis, MN
    Application Details

    I applied in-person. The process took 6 daysinterviewed at Coach in September 2014.

    Interview Details

    I had two interviews in person and one by phone. I was asked a lot of questions about my prior employment,how I got along with co-workers, why I want to work for coach and why I like to sell.
    My final interview was with the district manager who was very professional and I felt she actually listened to me and cared about my answers. Just be yourself,don't fake it. If you are a true fit for Coach they will feel it and so will you.

    Interview Questions
    • Where do you go to for fashion advise?   View Answer
    Negotiation Details
    No room for negotiating.
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at Coach in July 2014.

    Interview Details

    I walked in and turned in the application personally. The same day, I got a call from the HR, and set up an interview the next week. I totally had two one on one interviews, one was with the HR, and one was with the Store Manager. The HR was nice to me, and asked me some simple questions like introduce yourself, why Coach, how would your previous employer describe you in three words, how would you describe yourself in three words, and what was your strength and weakness etc. At the same day, the HR called me and set up a second interview with the Store Manager. For the second interview, the store manager looked not very professional. First of all, he did not show up on time, and it seemed that he even didn't know there was an interview, because he didn't have any knowledge/information about me, no resume in hand. Also, the interview happened outside the store, on a bench, a super hot afternoon. But the interview was not hard. He asked why coach, how would I describe my personal style, what my other favorite brands, my previous work experience etc. Right after the 15mins interview, the store manager asked me to fill out a background check. I got the offer by a phone call from the HR after 2 weeks. She offered me a part-time, sales associate position.

    Interview Questions
    • There was no difficult questions, but the candidate would better prepare some standard questions to make good impression. At least it can show that you know the company well, and you are very interested and passionate to work at the company. Both of the HR and the store manager cared about the candidate's schedule. On the application, I wrote 7 days available, and they liked it very much.   Answer Question
    Negotiation Details
    There is not an exactly negotiation process. They already set the orientation day, and hourly pay rate.
    Accepted Offer
    Positive Experience
    Easy Interview

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