Coca-Cola Refreshments
2.8 of 5 774 reviews
www.coca-cola.company Atlanta, GA 5000+ Employees

Coca-Cola Refreshments Account Manager Interview Questions & Reviews

Updated Apr 11, 2014
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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Account Manager Interview

Anonymous Employee
Houston, TX

I applied through college or university and the process took 4 weeks - interviewed at Coca-Cola Refreshments in May 2010.

Interview Details – I was recruited on campus at my college. After my interview there with the HR specialist I moved on to a second round interview with a regional manager and the vice president of sales in Texas. They were considering me for the college program which promises a promotion after two years on the job. However, they did not have any other spots left on the program. However, the vice president liked me and recommended me to the worst facility in Houston (highest turnover, lowest sales, lowest scores in employee satisfaction etc) I then had a phone interview with a local HR representative and then a final and fourth interview with my immediate supervisor.

Interview Question – Since it is a sales position they make give you a case study for role play. It is usually a new Coca Cola product. They give you a list of the features and benefits. The interviewers leave the room and allow you to go over the material. After reviewing the case study, you then need to attempt to sell the new product to your interviewers. They will throw objections which you have to overcome.   View Answer

Negotiation Details – I was offered a $38,000 base salary with a potential of $9,000 in bonuses. I tried to get them to bring my base salary up to $40,000 since this is what another company was offering me at the time for a similar position. They declined and left the original offer standing.

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Accepted Offer

Neutral Experience

Very Easy Interview

Account Manager Interview

Account Manager

I applied online and the process took 3 weeks - interviewed at Coca-Cola Refreshments.

Interview Details – The interview was a standard sales interview using the STAR (Situation Task Action Result) format.

Interview Question – There were no curve balls very easy sell   Answer Question

Negotiation Details – There was an offer I countered it took them an additional day to meet that expectation.

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Accepted Offer

Positive Experience

Average Interview

Large Store - Account Manager Interview

Anonymous Employee
Dallas, TX

I applied through an employee referral and the process took 2 weeks - interviewed at Coca-Cola Refreshments in August 2011.

Interview Details – I was interviewed by 3 different departments (FSOP, Small Store & Large Store) at once and chosen for Large Store. There was a position in each department available at the time and I was chosen for this one. I'm not sure if this in normal protical or not.

Interview Question – They give you a selling situation and some numbers to go along w/ it. They leave you alone for about 10 min and let you work out a way to sell a new product into a store. When they come back you pretend they are the store and try and sell them the product.   Answer Question

Negotiation Details – I didn't negotiate. I just accepted the offer. I was new in the corporate world and the offer was quite a bit more than I was making before so I did not know to counter offer at the time.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager

I applied through an employee referral and the process took 4+ weeks - interviewed at Coca-Cola Refreshments.

Interview Details – Phone screen and panel interview. Demonstrate leadership and a strong desire for customer service. Have sales experience and not a problem getting dirty! I was fortunate and had some great DM's interview me, very laid back and easy to talk to.

Interview Question – Sales pitch, pretty easy if you study the sheet given. Make up things that would beniefit the company, they love that!   Answer Question

Negotiation Details – I didn't, I felt it was fair being a recent grad.

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Accepted Offer

Positive Experience

Easy Interview

Account Manager Interview

Account Manager
Tampa, FL

I applied online and the process took 2 months - interviewed at Coca-Cola Refreshments.

Interview Details – The interview process involves an initial telephone interview. Candidates who pass the phone interview are then scheduled for a face to face interview with the hiring manager. That interview involves a series of questions like "Descirbe a time that you..." and the candidate is scored on each answer by the hiring manager and 2 other participants. The candidate is then given a role play situation that is also scored.

Interview Question – The role play can be difficult, especially for someone who has no experience in the consumer goods/beverage industry.   Answer Question

Negotiation Details – No negotiation. The position was offered "as is".

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Accepted Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager

I applied online and the process took 2 weeks - interviewed at Coca-Cola Refreshments.

Interview Details – Applied online and received automated email response when the application was received. Within a week I was called by a hiring manager and set up a time to interview. The interview was roughly 30 minutes long and they use the STAR method of interviewing (look this up and review if you don't know what that is). Following the interview they let me know when I should expect to hear back, in my case it was "by the end of next week". The following week I got a call from the same hiring manager that I first spoke with and she gave me the offer and explained salary, start date, incentives, etc.

Interview Question – All questions are "tell me a time..." and then they expect very specific responses. There is a roll-play question where they put you in the roll of the account manager and they are the customer who has questions. I recommend getting to know the brands that Coke distributes in your region to help answer difficult questions that may arise.   Answer Question

Negotiation Details – Having worked at Coke before accepting the offer I was given the maximum amount they are allowed to give for a new hire.

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No Offer

Neutral Experience

Easy Interview

Account Manager Interview

Account Manager

I applied online and the process took 6 months - interviewed at Coca-Cola Refreshments.

Interview Details – I was told I had a job over and over. They just kept dragging everything out. Filled out application in August, finally got an interview in October and did a ride along...then they told me they had a hiring freeze. I was told in December the job was mine starting in January. In January they told me that I was going to have to start over and the job would be posted in 24-48 hours. It's almost march...it was never posted they kept saying the were waiting for approval.

Interview Question – It was 3 questions they were all easy but I do not remember what they are since the interview was in October.   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Account Manager- Small Stores Interview

Anonymous Employee
McAllen, TX

I applied through other source and the process took 4+ weeks - interviewed at Coca-Cola Refreshments in September 2011.

Interview Details – 2 phone interview, then face to face interview then another phone call extending the offer

Interview Question – conducting an example/skit of a scenario they give you in regards to the things you will be dealing with on a day to day basis   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Account Manager Interview

Account Manager
Chicago, IL

I applied online and the process took 2 weeks - interviewed at Coca-Cola Refreshments.

Interview Details – HR will contact you for a phone screening, If your skill align with the job you will be asked to come in for a face-to-face interview with the DSM and/or ASM to interview. The interview will be based on behavioral questions align with the companies core competencies.

Interview Question – Tell me a time when you have to address a conflict. What was the situation and how did you handle it.   View Answer

Negotiation Details – The salary was non-negotiable

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No Offer

Negative Experience

Difficult Interview

Large Store Account Manager Interview

Anonymous Interview Candidate
Alexandria, VA

I applied online and the process took 4+ weeks - interviewed at Coca-Cola Refreshments in October 2012.

Interview Details – got a call from HR to brief interview and to set up an interview in person. Scheduling for interview is hard for them since they are booked up. Showing up on time and wait for longer than 45 minute. 2 interviewers with 3 questions. They had 2 more interviews to go in the hour.

Interview Question – How to make the difference from your capability?   Answer Question

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