Coles Group Interview Questions

Updated Sep 2, 2014
Updated Sep 2, 2014
22 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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  1. 1 person found this helpful  

    Team Member Interview

    Anonymous Interview Candidate  in  Sydney (Australia)
    Anonymous Interview Candidate in Sydney (Australia)
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Coles Group in August 2014.

    Interview Details

    Attended Group interview for the various positions of the new store opening. We were arranged in a team of six people with one department manager. Total of 7 tables in a room.
    Asked questions like
    --> Could you please introduce yourself and In the begining they asked us to put a sticker on with something(Smile face, which you have to draw) and your name. Then describe and link about that picture as well.
    --> Asked to pick random picture of various products(Banana, pasta Etc..) and what if you have to sell that product to customer who is in a rush...?
    --> Asked about what do u mean by customer service and please share your experience of the great customer service.
    --> last one was a team activity and asked the whole table to arrange different products by randomly gusseing their prices. lower to upper... it was not so serious activity..

    Accepted Offer
    Average Interview
  2.  

    Service Supervisor Interview

    Anonymous Interview Candidate  in  Clayton (Australia)
    Anonymous Interview Candidate in Clayton (Australia)
    Application Details

    I applied online. The process took 2 weeks - interviewed at Coles Group.

    Interview Details

    coles work on a group interview basis, usually students and those aged 16-35 come to these interviews. Group participation across all activities is heavily required to make you stand out from the crowd. But those undertaking this process should adhere to quality of answers over the quantity of them.

    Interview Questions
    • Pointless branding scenarios were involved. more of a focus should be on how job seekers would go about handling different in store customer scenarios.   Answer Question
    Negotiation Details
    flexible hours and days where in which you work are all negotiable
    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    Night Fill Interview

    Anonymous Interview Candidate  in  Newcastle (Australia)
    Anonymous Interview Candidate in Newcastle (Australia)
    Application Details

    I applied online. The process took 1 week - interviewed at Coles Group in July 2013.

    Interview Details

    I applied online for the advertised position, answered a few generic questions, teamwork, availability, etc. The usual hoohaa. Then went in to the store and made my face known to the appropriate Managers.
    I received a call and email to confirm and book an interview time. During the interview process, I got asked the same template of questions as I was online.
    What does teamwork mean to you?
    When are you available?
    How long can you see yourself working for us?

    Negotiation Details
    No negotiation was had, got explained pay rate and offered hours around availability.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Assistant Interview

    Anonymous Interview Candidate  in  Newcastle (Australia)
    Anonymous Interview Candidate in Newcastle (Australia)
    Application Details

    I applied in-person. The process took 1 week - interviewed at Coles Group in May 2010.

    Interview Details

    I was employed at a time when all you had to do is write your name in an exercise book and they will call you. Now I believe it is all done online. It is very simple. After they call you there will be an interview. It is impossible to stuff this up.

    Interview Questions
    • There wasn't anything unexpected. Just basic questions asking if somebody was doing something wrong, would you tell your manager?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 3 weeks - interviewed at Coles Group in April 2010.

    Interview Details

    The hiring process required staff to apply online, complete a questionnaire, request multiple locations suitable, and suitable hours. Stores would then conduct a face-to-face interview with candidates selected by HO. Interviews were quite informal and was based on discussion.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Service Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Coles Group in April 2014.

    Interview Details

    apply online, phone call, interview and offer

    Interview Questions
    Accepted Offer
    Average Interview
  8.  

    Systems Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took a day - interviewed at Coles Group in April 2012.

    Interview Details

    I applied through an agency and went for an interview within a week. The interview process was a mixture of technical and behaviour type standard questions. It was nothing too difficult and having worked at coles, it helps that I knew the interviewer, it was all very casual.

    Interview Questions
    • There was nothing too difficult as mentioned before and it was more of a catch up session having worked there before.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Customer Service Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at Coles Group.

    Interview Details

    Applied online. Had one face to face interview.

    Interview Questions
    Accepted Offer
  10.  

    Customer Service Assistant Interview

    Anonymous Interview Candidate  in  Brisbane (Australia)
    Anonymous Interview Candidate in Brisbane (Australia)
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at Coles Group.

    Interview Details

    My brother worked at the local Coles & they were looking for new casual staff to hire. I was at high school & thought this would be a great first job.

    At the time, I was able to have the hiring process sped up due to my brother already being employed & I had also met my potential manager. After about a year, the hiring process for the Coles Group changed & made it nearly impossible to bypass or speed up - it is a compulsory & sometimes lengthy process that I have had many friends complain about the time it takes to get to the interview stage.

    Interview Questions
    • The interview I had was very casual & brief - I had pretty much been given the job already so the interview was more a formality at this stage.   Answer Question
    Negotiation Details
    No negotiation was available. Everything is very standard process at Coles.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Braeside, Victoria (Australia)
    Anonymous Interview Candidate in Braeside, Victoria (Australia)
    Application Details

    I applied online. The process took 2 weeks - interviewed at Coles Group in November 2010.

    Interview Details

    Straight forward. Went straight to manager for interview (no group interview).

    Accepted Offer
    Positive Experience
    Easy Interview

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