Comcast Interview Questions

Updated Apr 13, 2015
Updated Apr 13, 2015
240 Interview Reviews

Interview Experience

Interview Experience

31%
29%
39%

Getting an Interview

Getting an Interview

61%
13%
7%

Interview Difficulty

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Average

Interview Difficulty

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240 Candidate Interview Reviews Back to all Interviews

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  1.  

    Tech Support Supervisor Interview

    No Offer
    Neutral Experience
    No Offer
    Neutral Experience

    Interview

    Went through preliminary interview process. Last interview was almost 6 weeks ago. My application status still says" in process". Not sure what to think of this. Could it possibly take his long eliminate a candidate or make an offer?

    Interview Questions

  2.  

    Plan Designer Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at Comcast (Salt Lake City, UT) in April 2015.

    Interview

    Sat at a conference table with three executives. Q&A session consisting of situational examples and my real-life responses to them. The atmosphere was light and comfortable. I was impressed with the three individuals with whom I met. They were open to my questions about the company and I felt they were sincere in their responses about the company and its reputation.

    Interview Questions

    • How do you define success?   1 Answer
  3.  

    Senior Software Engineer Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Comcast (Washington, DC) in April 2015.

    Interview

    I don't have any issues with the interview process, it was
    professional. My problem is with the hiring decision process.
    Both my references from my past employer were out of reach due to
    Spring Break, I had to risk contacting a PM that I worked with at my
    current company. Though I knew he was trustworthy, there is a chance
    of him being friends with my current PM and jeopardizing my current
    job.
    Checking for references should be the last step, only after they are
    sure that they want to hire me. Comcast, be sensitive to the
    predicaments of the interviewees.

    Interview Questions

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  5.  

    Customer Service Representative Interview

    No Offer
    Positive Experience
    Difficult Interview
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Comcast (Lanham, MD) in April 2015.

    Interview

    Long... Started off with a powerpoint presentation showing why you want to work here. THere was about 12 people in the room so it took over two hours; they do offer coffee, tea or water while you wait. The presentation shows Benefits mostly and the ability for promotion. You have to stay in job for one year at entry level before moving anywhere else. Had fourteen (some questions were repetitive) on different examples of customer service, irate customers, examples of upselling, selling, how you handle rejection, stress, customer yelling out, mostly behavioral questions. I ran out of examples and had to repeat same example on a couple questions. It took me 20 minutes; but some people were taking 40 minutes depending on how much you like to talk. Drug test and background test after you are hired.

    Interview Questions

    • Give an example of when something went wrong and how you handled it?   Answer Question
  6.  

    Sales Interview

    No Offer
    Positive Experience
    Difficult Interview
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online – interviewed at Comcast (San Jose, CA) in April 2015.

    Interview

    Going very well and the job expectations, as well, the salary plus commission match the description. Met with HR, the hiring manager and engineering team to ensure we would have a good personality fit and work well together.

    Interview Questions

  7. Helpful (1)  

    Human Resources Manager Interview

    No Offer
    Negative Experience
    No Offer
    Negative Experience

    Interview

    A recruiter called me and left a message, I called her and left a message and she didnt return my call for 3 days. She set up an interview time. My phone interview went well and the recruiter was very nice. At the end of the call he told me they would contact me 1-2 weeks. He said I was qualified and to expect to hear something. 3 weeks past and nothing.

    Interview Questions

  8.  

    Customer Account Executive II Interview

    No Offer
    Neutral Experience
    Difficult Interview
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online – interviewed at Comcast.

    Interview

    The interview process was interesting, initial screening call, then assessment test, then another phone interview, then a group interview and two on one interview. They seemed to want specific answers.

    Interview Questions

    • The interview questions were the usual behavioral questions, they were long winded and difficult to answer.   Answer Question
  9.  

    Customer Service Representative Interview

    No Offer
    Neutral Experience
    Difficult Interview
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took a dayinterviewed at Comcast (Fife, WA) in March 2015.

    Interview

    It was an over the phone interview. A lot of questions were asked about my experience with customer service and how I would deal with angry customers. And have I ever dealt with difficult customers before.

    Interview Questions

  10.  

    Supervisor Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter – interviewed at Comcast (Charleston, SC) in March 2015.

    Interview

    Recieved a call from recruitor in regards to my resume.Went in for interview with Hr and Sr manager .Recieved a call the next day for a second interview with Sr Manager and Supervisor team .Now I am waiting!

    Interview Questions

    • Share a difficult experience and how did you overcome it?   Answer Question
  11.  

    Intern Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Comcast (Philadelphia, PA) in March 2015.

    Interview

    It's been more than a month, but I have not completed the whole process yet.
    I applied through the company career website and was contacted for the 1st round interview.
    1st round was purely behavioral questions. After more than 3 weeks, I got email for 2nd round phone interview which is a technology interview. Hopefully I will pass and get the offer.

    Interview Questions

    • Describe one situation that you feel innovative.
      Describe one situation you are a part of a team.
       
      Answer Question

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