Comcast

www.comcast.com
Employer Engaged

Comcast Technician Interview Questions

Updated Dec 16, 2014
Updated Dec 16, 2014
23 Interview Reviews

Interview Experience

Interview Experience

45%
30%
25%

Getting an Interview

Getting an Interview

60%
17%
5%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

23 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1. 2 people found this helpful  

    XOC Technician I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Comcast.

    Interview Details

    Interview to formal offer took 4 weeks. After offer I was scheduled for a drug test through Qwest Diagnostics and waited another 10 days for drug and background check to complete

    Interview Questions
    • Provide an example when you had to deal with a frustrated customer and how did you handle it?   Answer Question
    Negotiation Details
    No negotiations
    Accepted Offer
    Easy Interview
  2. 3 people found this helpful  

    Comcast Communications Technician Interview

    Anonymous Employee in Peachtree City, GA
    Anonymous Employee in Peachtree City, GA
    Application Details

    I applied online – interviewed at Comcast.

    Interview Details

    Two people were in the room. They asked around 30 questions. For example, Explain a time where you had to multitask and how did you deal with it. Another was, explain a time when you had to deal with an angry customer. One of the interviewers was a woman with short hair who clearly did not like me from the moment I sat down for the interview. The interview was to long and drawn out. They asked me a lot of questions which neither gauged my intelligence, nor the quality of worker I am. During the interview the one with the short hair gave me awkward looks as though she had already made her mind up about me. Overall it was the worse interview I have had from a company. Thank you Comcast. This interview and past customer service, when choosing which internet provider to go with, is why I am proud to call myself an AT&T customer.

    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Communications Technician Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied online – interviewed at Comcast in September 2014.

    Interview Details

    Comcast uses the behavioral interview for most entry level positions commonly in a 2 step process 1) the HR recruiter over the phone normally a very basic short list of questions geared to pair your resume with the job description. 2) is the actual interview with the supervisors & these are very specific situation question meant to see your response, most technical questions are used mainly to gauge your work experience or to clarify something on your resume.

    Interview Questions
    • describe a time when you had a conflict with co worker and what did you do to resolve it.   Answer Question
    Negotiation Details
    salaries are already set there is little to no wiggle room to negotiate
    Accepted Offer
    Neutral Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 1 person found this helpful  

    Communications Technician Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 3 weeksinterviewed at Comcast.

    Interview Details

    Went through 1 phone interview. Basic questions that I was able to answer. Never know what you will get from the interviewer, so have an open mind and be ready.

    No Offer
    Neutral Experience
    Average Interview
  6. 1 person found this helpful  

    Communications Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Comcast.

    Interview Details

    applied two months before they called and process was smooth.

    Negotiation Details
    No, be ready to accept overtime
    Accepted Offer
  7.  

    Communications Technician II Interview

    Anonymous Employee in Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I applied online. The process took 1+ weekinterviewed at Comcast.

    Interview Details

    Took skills test...did special veterans preference part....but just a marketing ploy...to say they hire us...seems all to familiar these days...does not increase your chances. get an email saying they interested...only to get one saying no thanks.

    No Offer
    Negative Experience
    Average Interview
  8. 2 people found this helpful  

    Communications Technician Interview

    Anonymous Employee in Salt Lake City, UT
    Anonymous Employee in Salt Lake City, UT
    Application Details

    I applied online. The process took 2 weeksinterviewed at Comcast in March 2014.

    Interview Details

    The interview process was not that bad. Their recruiting department aggressively pursued me for a job and they knew they could not pay a rate that my education and experience is worth. The only way I could get them to stop contacting me is to accept an interview. This was a major waste of time for both me and also the managers who were conducting the interview!

    This just proves that Comcast has no respect for its own employees or potential employees and they never have respect for their customers!

    Interview Questions
    • Their questions were the standard "tell me about a time when.....?"   Answer Question
    No Offer
    Negative Experience
    Average Interview
  9.  

    Communications Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4 weeksinterviewed at Comcast in June 2013.

    Interview Details

    Comcast HR emailed me and setup appointment to get interview by the phone. They called on time on the appoitmnet time that you have setup. First they will tell your hour pay rate. They ask question about why you want the job. They also made a scenario and answer how to solve the problem through just talking from the phone. They will emailed us back if they accepted us. If no email answer within 14 days, then you didn;t get the job.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  10. 1 person found this helpful  

    Communication Technician Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Comcast.

    Interview Details

    Received a recruitment email. Filled out the assessment and application. Setup a call for a phone screen that asked basic HR questions. Make sure you sound available, that is huge. Your information is forwarded to the local office. If they liked the what they see from the phone screen, they will call you and setup an in-person interview. The in-person interview was fairly straightforward. Sat down with three supervisors that were there to mainly gauge personality (are you friendly, can you take a joke, do you fit in when their culture, and if you have strong drive and ethics), skills, and whether you can do what is expected of you (climbing ladders, going into crawl spaces, working near powerlines, etc.). They could tell if you are lying or not. Just be genuine and true. If it's not for you, then it's not for you.

    Interview Questions
    • Can you climb a 28 ft. ladder? Can you lift the ladder without assistance? Are okay to drive a long van? Have you driven a large vehicle before?   View Answer
    Negotiation Details
    There was no negotiation. This is what it is. Take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Maintenance Technician (Commtech4) Interview

    Anonymous Employee in Atlanta, GA
    Anonymous Employee in Atlanta, GA
    Application Details

    I applied online. The process took a dayinterviewed at Comcast in April 2013.

    Interview Details

    I submitted my resume via the company careers section.
    It took awhile to receive a response for scheduling an interview.
    I interviewed with the HR Representative and the Supervisor for the position, both had years of experience in their respective fields.
    Both where polite and cortous.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview

Work at Comcast? Share Your Experiences

Comcast

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.