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Comerica Teller/Customer Service Representative Interview Questions & Reviews

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4 candidate interviews Back to all interview questions
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Declined Offer

Positive Experience

Easy Interview

Teller/Customer Service Representative Interview

Teller/Customer Service Representative

I applied online and the process took 3 weeks - interviewed at Comerica in October 2013.

Interview Details – I applied to multiple branches. I was initially contacted by an HR rep to set up a phone interview. I'm guessing I passed that because afterwards I received calls from different branches. One branch just asked me to come in for an in-person interview. The other branch called me and asked if I had time to talk and began to interview me on the spot. I was then asked to come in for a branch interview. Both interviews were about 45 mins long.

I received an offer for both positions but accepted a job elsewhere.

Interview Question – Questions are read from a paper. Some questions were...Why should we hire you? Where do you see yourself in 5 years? Name a time a crisis or panic was caused in the workplace and what you did and how you overcame it? How do you deal with difficult customers/co-workers? What do you know about Comerica? Be prepared to talk about your sales experience and past experience(why you left). It is an easy interview   Answer Question

Reason for Declining – I had supervisor experience and wanted something more fitting for my skills. Another opportunity became available so I took that instead.


Accepted Offer

Positive Experience

Average Interview

Teller/Customer Service Representative Interview

Teller/Customer Service Representative
Ann Arbor, MI

I applied online and the process took 1 week - interviewed at Comerica in June 2013.

Interview Details – I applied online and within one week I received a phone from the HR recruiter whose pre-screened me on my experience in cash-handling and cross selling. The next day the asst branch manager of the location called me in for an interview. Then had a second interview with the branch manager (about 45 mins long)

Interview Question – Salary Requirements and explain a time when companies operations wasn't functioning properly how did you handle the customers? (something similar can't remember word for word)   View Answer


Accepted Offer

Positive Experience

Easy Interview

Teller/Customer Service Representative Interview

Teller/Customer Service Representative
Detroit, MI

I applied online and the process took 7 weeks - interviewed at Comerica in July 2012.

Interview Details – I applied like a week before I got a call back for the interview. The manager didn't really ask me any over the top questions. I think you just have to look the part, because she was just asking me personal questions to make me feel more comfortable.

Interview Question – How would you sell a product to a customer.   Answer Question

Negotiation Details – Like three different departments called me to welcome me to the company! I felt loved!


Accepted Offer

Positive Experience

Easy Interview

Teller/Customer Service Representative Interview

Teller/Customer Service Representative
Southfield, MI

I applied online and the process took 4 days - interviewed at Comerica in June 2009.

Interview Details – Filled out an online application and was contacted by phone a few days later. We spoke over the phone for a few minutes and then I was told to come in for training a week and a half later. There was a hair test for drug use and they will also take your fingerprints to run a check on them against a federal database. The hiring process is pretty invasive.

Interview Question – Why do you want to be a teller?   Answer Question

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