Convergys

www.convergys.com

Convergys Customer Service/Sales Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Interview Difficulty

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Customer Service/Sales Interview

Anonymous Interview Candidate in Denver, CO
Anonymous Interview Candidate in Denver, CO
Application Details

I applied in-person. The process took 2 daysinterviewed at Convergys in October 2011.

Interview Details

Interview Process was with HR

Interview Questions
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Convergys

  1.  

    Customer Service/Sales Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online – interviewed at Convergys in July 2011.

    Interview Details

    Apply for a job online. Unless you have a criminal record or an extremely poor resume, you will be called. The over-the-phone interview was extremely easy. The recidivism rate is high due to the nature of the work and the pay rate so it is not hard to get hired.

    Interview Questions
    • Do you have any sales experience? When I was hired, they did not place a lot of weight on this. I had none.   View Answer
    Negotiation Details
    You will get a better pay rate only if you speak French or Spanish or get a raise.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Customer Service/Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Convergys in August 2011.

    Interview Details

    I applied online. Within the week I recieved and invitation for an interview. I was offered the job during the interview and I accepted

    Interview Questions
    • When was there a time when you were able to turn a bad customer experience to a good one.   Answer Question
    • Where do you see yourself in five years   View Answer
    Accepted Offer
    Positive Experience
    Average Interview

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