Costco Wholesale Front-end Interview Questions

4 Interview Reviews

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Helpful (6)  

Front End Interview

Anonymous Interview Candidate in New York, NY
Accepted Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took a weekinterviewed at Costco Wholesale (New York, NY) in October 2014.

Interview

I applied online and called the next day to inquire about open positions. I was told to call back the following Monday and speak to the front end manager. I did so and he asked me to come in that day for an interview. The interview took about 20 minutes. Typical customer service interview questions, nothing unusual. If you have previous customer service or retail experience, you shouldn't have any problems with the interview process. The front end manager that interviewed me said he would offer me the job right there but he thought the merchandising/stocking manager might like to speak with me as my most recent experience was with support in a retail setting. He said if I don't hear from her in a week to give him a call back and he'd make me an offer. Overall a good interview experience!

Interview Questions

  • What did you do to prepare for this interview?   1 Answer
  • Tell me about a time that you dealt with an angry customer and how did you handle it?   1 Answer
  • Tell me about a time that you needed to work with a sense of urgency and how did you handle it?   1 Answer
  • Tell me about a time that you had to change your shift or schedule at the last minute and how did you handle it?   1 Answer

Negotiation

Nothing negotiated yet. Waiting to hear from the merchandising/stocking manager before the front end manager makes me an official offer. But I was told I'd definitely have a position within the store.

Other Interview Reviews for Costco Wholesale

  1.  

    Front End Interview

    Anonymous Interview Candidate in Orland Park, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Costco Wholesale (Orland Park, IL) in July 2011.

    Interview

    Filling an application online I have to admit was a little confusing, but once I found out how to do it, I must have applied half a dozen times over the course of a year. When I finally got a call, I went in for the first interview for a position in the meat department since they noticed that I had "kitchen help" on my resume'. Since it wasn't the type of experience they were expecting, I was not hired for that position, but thankfully they took a liking to me and called me back for a 2nd interview. The 2nd interview was basically to tell me that I got the job as long as everything checked out (drug test, citizenship, etc.)

    Interview Questions

    • The interview did not include any difficult or unexpected questions. It was very straight forward, simple and to the point.   Answer Question

    Negotiation

    There was no negotiation phase, I started at the base rate.

  2. Helpful (1)  

    Front End Interview

    Anonymous Interview Candidate in Leesburg, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Costco Wholesale (Leesburg, VA) in August 2010.

    Interview

    Applied and took a personality test and heard back within a few weeks I believe. First in the interview process was a 1 on 1 interview with the front end manager. Pretty standard issue interview consisting of questions about value and morality followed by role play instances of situations which would put you in some sort internal moral conflict (pick the good guy route, always works)

    Interview Questions

    • If you found 50 dollars outside of Costco and no one was around what would you do.   1 Answer

    Negotiation

    Unless your rolling into Costco with a bachelors degree or some form of serious credentials your 90% of the time going to have to start from the bottom and work your way up. (They are very big on inner-workplace promotions)

  3.  

    Front-end Interview

    Anonymous Interview Candidate in Fort Worth, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Costco Wholesale (Fort Worth, TX) in April 2008.

    Interview

    The process was great and really laid back. People were quite nice and had great things to say of my resume and demeanor. I really look forward to growing with the company and receiving such great benefits. Overall I'd say that this particular warehouse is very friendly and has alot of business pass thru the doors on a daily basis, which only proves that hours are available.

    Interview Questions

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