Getting an Interview
Getting an Interview
Interviews for Top Jobs at Cox Communications
- Technical Support Representative (20)
- Customer Service Representative (11)
- Inbound Sales Representative (9)
- Customer Retention Representative (8)
- Retail Sales Representative (6)
- Business Analyst (6)
- Account Executive (4)
- Sales Manager (3)
- Project Manager (3)
- Network Engineer (3)
- Sales Representative (3)
- Human Resources (3)
- Tech Support (2)
- Tech Support Representative (2)
- Director (2)
- Technical Support Supervisor (2)
- Sales Assistant (2)
- Sales (2)
- Inside Sales (2)
- Account Services Representative (2)
- Intern (2)
- Senior Manager (2)
- Senior Software Engineer (1)
- Manager Business Operations (1)
- Management (1)
- Technical Supervisor (1)
- Help Desk (1)
- Home Security (1)
- Home Service Tech (1)
- Account Services (1)
- No OfferNeutral ExperienceAverage InterviewNo OfferNeutral ExperienceAverage Interview
I applied online. The process took 2+ months – interviewed at Cox Communications (San Diego, CA) in August 2011.
Applied online, heard from them a month later asking for a writing sample and PowerPoint sample. Got a call almost two weeks later for a phone interview which was extensive (behavioral questions) and lasted 22 minutes. Invited to a panel interview the next week where I interviewed with the same HR manager I had the phone interview with along with the hiring manager and two of her counterparts via phone. Again, behavioral questions, many of which were the same as the phone interview. The office seemed extremely busy, with everyone keeping their heads down. Very internally focused. I was notified a week later that I had been selected for final interviews, a one on one with the department VP and then a mini panel with the direct team. VP interview was fairly informal, he had three questions he was asking everyone. He also informed me that they had started with 230 candidates and were now down to 3, so it was just going to come down to fit. The team interview was great but very short. They basically were explaining the realities of the job and asking if I could do them. I was slightly thrown because this round asked about technical skills like graphic design and web management, which was not in the description nor on my skill list. I came in prepared to talk about larger implications for the position in terms of why community relations is important, but they were really looking for details about whether I could do the shlep work or not. Sent thank you notes during all rounds. Didn't hear anything for a week, so I followed up with the HR manager who said she'd let me know when she could. The next weekend (Saturday morning, to be exact), I received an automated email saying I was not longer being considered. The interview process was fine, but that last bit really irked me. I met with a total of 8 people over the course of two months, and there were only 3 candidates left- you'd think one of them could have picked up the phone to say thanks but no thanks.
- No OfferPositive ExperienceAverage InterviewNo OfferPositive ExperienceAverage Interview
The process took 4+ weeks – interviewed at Cox Communications (San Diego, CA) in September 2008.
A current Cox sales executive recommended I apply for an opening they had.
The first interview I had with the sales manager went very well. He said he wanted me and that I needed to do a group interview & then interview with the VP.
The group interview seemed to go well but then I never got an interview with the VP.
I think the fact that I was a bit over qualified or that I was still recovering from chemo & radiation for Cancer kind of freaked them out.
- How can I be motivated to achieve a high quota when I owned my own business? 1 Answer