D&B Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Leader (3)
- Project Manager (3)
- Sales (2)
- Financial Analyst (2)
- Account Manager (2)
- Relationship Manager (2)
- Credit Advisor (2)
- Business Analyst (2)
- Predictive Modeler (2)
- Relationship Manager National Accounts (2)
- Java Developer (1)
- Manager, Learning and Development (1)
- Analyst Internship (1)
- Business Analyst Trainee (1)
- Reengineering Leader (1)
- NCAT Sales Associate (1)
- New Account Acquisition Specialist (1)
- Multi-Lingual Data Analyst (1)
- Internship-Multi Lingual Data Analyst (1)
- Business Reengineering, Leader (1)
- Research Assistant/Intern (1)
- Project Analyst At D&B (1)
- Spring Intern, Java Developer (1)
- Debt Collection (1)
- Sales (Austin, Texas) (1)
- Risk Management Specialist (1)
- Customer Service (1)
- Customer Support Representative (1)
- National Manager (1)
- Vice President (1)
Customer Service Interview (Neutral Experience; Difficult Interview)
I applied online and the process took a day - interviewed at D&B in August 2007.
Interview Details – The interview process was great. There were three people in the group that interviewed. At first I was intimidated but they made you feel right at home.
Interview Question – Tell me about a time where you couldnt handle a situation dealt at work and how you overcame it View Answer
Negotiation Details – It was easy. They pretty much gave me what i wanted. Ask for what you deserve, they will give it to you.. great pay!
Business Reengineering, Leader Interview (Negative Experience; Difficult Interview)
I applied through a recruiter and the process took 3 months - interviewed at D&B in December 2011.
Interview Details – It was an utter nightmare. I initially applied for a role that was listed on an alumni site. I got a call back and was told that role was not availble, but there was another role that fit my background. This call call came from an outside recruiting firm which represented itself as being a part of D&B. The person submitted my resume for the position and I then received a call. I had one interview on the phone. That went well and I was asked to travel to Short Hills, NJ (at my costs). There were no directions offered on how to get to this surban location from NYC. I went in for the interview and truly enjoyed all the people I met. After that I got another call to come back to NJ for another set of interviews (you would think they had the sense to realize their location is not convient and to get all interviews done at once). In that interview several people gave me the impression that I would get the role. After that interiview I received a call requesting I do a phone interview with someone. Who when we spoke seemed confused why we were talking. The interview processed ended at that point. As I tell the story it seems not so bad...until you realize this process drug out over 3 months often with no communication from the recruiting firm or D&B. The process was inefficient and you could almost feel how they were playing the people interviewing against each...the entire process felt slezzy and unprofessional. And that should have been my read flag.
While employed the experience was truly awful.
The manager I worked for pulled me aside several times to speak poorly about other employees on our team and express frustration in their need for development. The manager was truly in over their head and overwhelmed with the role. Very demanding in expectations but did a very poor job of setting expectaitons laying out a clear path to success for those who reported to her. In my case I don't think we had one scheduled meeting to discuss expectations around the job or for her to clearly communicate expectrations for my first project. Although it was my first project in a new organization we spent about 10 mins discussing it on a Thursday afternoon. I stayed up all night working on a draft the document that night because she asked for a draft document by Friday for a Monday early afternoon meeting. Had we some time scheduled on Thursday as oppose to a quick 10 min conversation I would have know how she expected to have a final version of the document by early afternoon Monday that was client ready.
Her relationship with her boss was characterized by frequent communication via face-to-face, phone, emails, etc and should have been a model for her with her direct reports, but was not. When she reviewed my on-boarding plan in the only one on one meeting we had (which was not scheduled) she read and responded to several emails her boss sent ultimately leaving me in the huddle room alone for 10 minutes. As a manager of people she did not seem to realize that she had an additional client...her direct reports.
Interview Question – Tell me about your experinces View Answer
Negotiation Details – They were inflexible. I found the process low rent.
Project Manager Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 6+ weeks - interviewed at D&B in December 2010.
Interview Details – Cold calling, telephonic round and than personal interview
Interview Question – case study, idea to launch new product View Answer
Predictive Modeler Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 2+ weeks - interviewed at D&B.
Interview Details – 2 rounds of phone interview, 1 hour presentation, 5 face to face interview
Sales Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at D&B.
Interview Details – Initial phone interview with an internal recruiter, went well and basic sales questions. Recruiter moved me forward and was supportive throughout the process. Called back for interview in the office. Initial impression was good, seeing large open floor with casually dressed employees. Led to a room to meet with one of the Sales Managers. They gave a brief overview of the position, it was a little rushed. Then left me in the room with a phone for a mock call. Phone rings and I am instantly aking questions and trying to demonstrate knowledge of their preferred approach. Call goes through entire process (with a product overview for reference) and most importantly, asking for the sale and closing. Followed by high level feedback on my style, communication skills and approach. Told they would be in touch and received a call back within the week with a job offer.
Interview Question – Director of NCA conducted the mock call, the pressure was on immediately and they played a "pleasant but tough" customer, throwing a few curveballs with objections and pushback on price. View Answer
Negotiation Details – Base is set offer, very little room for negotiations. All opportunity for earnings is based on sales performance. Must hit quota and over achieve for bonus potential.
Vice President Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 6+ weeks - interviewed at D&B in September 2011.
Interview Details – Very positive and proactive approach. It was clear that D&B wanted to hire from the beginning
Interview Question – Do you believe you will fit into our culture, highly competitive and performance oriented Answer Question
Negotiation Details – Able to negotiate $10K increase in salary
Risk Management Specialist Interview (Neutral Experience; Difficult Interview)
The process took 2 months - interviewed at D&B in November 2011.
Interview Details – The interviews took over 2 months and included an aptitude test, personality test and a mock sales presentation. I didn't get any indication where I ranked until the end of those two months. Overall it wasn't a bad experience for me.
Interview Question – How do you manage your weaknesses in tough situations with team members or clients? Answer Question
Negotiation Details – Positive experience during negotiation phase
Multi-Lingual Data Analyst Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at D&B in October 2010.
Interview Details – Via an agency. Very good preparation by agency before the interviews with the company.
Friendly athmosphere, relaxed, straight forward. Mainly talking about stages of CV in detail.
Interview Question – No unexpected questions, but they were checking enthusiasm for the company View Answer
Negotiation Details – No room for negotiation about salary. Start date was flexible.
Account Manager Interview (Positive Experience; Average Interview)
I applied through other source and the process took 2 weeks - interviewed at D&B.
Interview Details – One phone interview from a corporate recruiter. Then a 3 person interview.
Interview Question – Pretend that I am a prospect and sell me. Answer Question
Negotiation Details – Flat offer that was above my salary expectation.
Senior Solutions Consultant Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 4 weeks - interviewed at D&B.
Interview Details – Recruiter Interview; Phone Interview with Hiring Manager; 1:1 Interview with Hiring Manager and Presentation to Hiring Mgr three AVPs or VP in region.
Interview Question – Think solution based selling Answer Question
Negotiation Details – It was better than I was making so no negotiation took place
Interviews for Top Jobs at D&B