DIRECTV Interview Questions

Updated Aug 10, 2014
Updated Aug 10, 2014
64 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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64 Candidate Interview Reviews Back to all interviews

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  1.  

    Satellite Technician Interview

    Anonymous Interview Candidate  in  Thousand Palms, CA
    Anonymous Interview Candidate in Thousand Palms, CA
    Application Details

    I applied online. The process took 5 days - interviewed at DIRECTV in August 2014.

    Interview Details

    Initial interview went great and I felt I had a good chance at the position... I completed the drug test and was then contacted to do a physical test well the day of the physical test I was contacted by the backgrounds investigator for some information he ask that I fax over some paperwork regarding the issue on hand so I did and then I completed the physical test... the next day I was contacted again and was informed that I was ineligible for the position... So I went through the entire process and spent money on faxing papers when the whole time he could have advised me of that before I continued on to the physical and not have to fax any paperwork...A complete waste of time and I did not receive any form of reimbursement on my money spent on faxes by his request.

    Interview Questions
    • How would you deal with a upset customer?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  2.  

    Senior Manager Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at DIRECTV.

    Interview Details

    Had initial 30 minute phone interview with outsourced recruiter, then 1 hour phone interview with hiring interview, then in person 1 hour interviews with team members consisting of one on one and group depending on availability

    Interview Questions
    No Offer
    Average Interview
  3.  

    Call Center Interview

    Anonymous Interview Candidate  in  Lakewood, CO
    Anonymous Interview Candidate in Lakewood, CO
    Application Details

    I applied online. The process took 5+ weeks - interviewed at DIRECTV in May 2014.

    Interview Details

    Questions about handling difficult situation. Questions are asked about "grey" area situations. Asked how flexible one can be with a customer. You have to pass a test and try to look good.

    Interview Questions
    • Asked questions about handling situations that have no right or wrong answer. Asked how sensitive i was to pay fluctuations. Some of the scenarios were difficult. You need to make sure that you solve the callers issue while keeping the caller calm and not upsetting or embarrassing them since you are dealing with their personal details   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Several Positions Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source - interviewed at DIRECTV.

    Interview Details

    I've been applying on line for months now, no one has called or emailed me. I've connected with recruiters via LinkedIn to help me and again no response. I really would like to work for Directv, I would be a great fit for the company however I am having second thoughts. Since March been applying no response

    Interview Questions
    • No response, feels like I'm applying for a job via cyber space.   Answer Question
    No Offer
  6.  

    IT Project Manager Interview

    Anonymous Interview Candidate  in  El Segundo, CA
    Anonymous Interview Candidate in El Segundo, CA
    Application Details

    I applied through a recruiter. The process took 2 days - interviewed at DIRECTV in January 2014.

    Interview Details

    This is the worst place to interview at. The managers are eager to say negative things upfront while interviewing therefore it is hard to keep a positive face while interviewing.

    Interview Questions
    • Ask questions that have no relevance to the job. If you had a genie, what would you ask for? I honestly had to stare at him to compose myself if he meant work related or work   Answer Question
    No Offer
    Negative Experience
    Average Interview
  7.  

    Digital Marketing Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 weeks - interviewed at DIRECTV.

    Interview Details

    Got lead from staffing agency. Had phone interview with hiring manager. Company rejected application based upon factors that did NOT come up during interview. Hiring manager seem inexperienced in the field but talked about a lot of current buzzwords in the trade. Hiring manager also seemed to be grasping for straws as far as what he was looking for. Hiring manager took weeks to give feedback to staffing agency.

    Interview Questions
    • It was difficult to figure out what the hiring manager was looking for and/or wanted. We went from one topic of the next with seemingly little organization or structure. I asked the interviewer several questions which he refused to answer.   View Answer
    No Offer
    Negative Experience
    Average Interview
  8.  

    Field Operations Supervisor Interview

    Anonymous Interview Candidate  in  Manteca, CA
    Anonymous Interview Candidate in Manteca, CA
    Application Details

    I applied through a recruiter - interviewed at DIRECTV in June 2013.

    Interview Details

    On- line application, followed by HR talent acquisition screening, candidates will me schedule for a live interview at the site with site manager, HR partner and field supervisor or RDO.
    Interview is mainly focus on past work achievements and a plan to improve metrics for DIRECTV.

    Interview Questions
    • List your 3 weakness and how can you improve them.   View Answer
    No Offer
    Positive Experience
    Average Interview
  9.  

    Installer Interview

    Anonymous Interview Candidate  in  San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    I applied online. The process took 1+ week - interviewed at DIRECTV in January 2014.

    Interview Details

    Applied online. Was contacted 2 days later via email to set up a time for a phone interview.

    Phone interview lasted between 30 and 45 minutes. Questions included; why are you interested in this position, what are your strengths, why did you leave your last job, how much did you make, how much do you expect to make at DirecTV.

    Interview Questions
    • I was not offered a 1:1 interview as I was not a local candidate.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Team Leader Interview

    Anonymous Interview Candidate  in  Englewood, CO
    Anonymous Interview Candidate in Englewood, CO
    Application Details

    I applied through an employee referral. The process took 1 week - interviewed at DIRECTV in September 2013.

    Interview Details

    I had pre-screening phone interview that went very well. The recruiter said the leadership team was excited to meet me. I went in for the face to face interview. They were about 30 minutes late taking me from the lobby to another waiting area. In the second waiting area I waited another 10 to 15 minutes while the panel was in the conference room belittling and ridiculing my resume (I think they should have picked a conference room that was sound proof). By the way, my resume was written by a technical writer so I really don't know why they did that. It was so unprofessional that I felt like walking out right then and there. I should have..... because I walked into that room feeling like the size of a peanut. One of the HR personal continued to question my resume to death. This was them being excited about meeting me??? It felt like a hostile work environment. I ended up writing one of the Directv executives with this feedback and never heard back so apparently they DON'T CARE how they treat people. I am really glad that I am not a customer.

    Interview Questions
    • They asked my why I left a job over 20 years ago. REALLY?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  11.  

    Field Technician Interview

    Anonymous Interview Candidate  in  Ronkonkoma, NY
    Anonymous Interview Candidate in Ronkonkoma, NY
    Application Details

    I applied online. The process took 2 weeks - interviewed at DIRECTV in August 2013.

    Interview Details

    August 15th I applied online for the Field Technician I position at Direct TV. I received a phone call a few days later and was asked to come in for a small group interview, this was followed by an e-mail with further details such as the interview coordinators name - Northeast Regional Recruiter, Travis LaDuke.

    I arrived 15 minutes early on August 29th for my interview and sat in a meeting room with one other candidate with one other supervisor in the room who asked us both a few brief questions such as "Why were we interested in the position?" after sitting for a few minutes we went in individually to meet one on one with Mr. LaDuke. He was very pleasant and asked me about my history, why I was Interested, what skills I had that would lend themselves to the position etc.

    After about 10 - 15 minutes he explained what salary was and the benefits included and when they would kick in if I received the position, and with that we shook hands and I left.

    Interview Questions
    • I really can't say anything was unexpected or out of the ordinary seeing as how this was my first interview in quite some time.   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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