DSW Interview Questions

Updated Oct 14, 2014
Updated Oct 14, 2014
130 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at DSW.

    Interview Details

    Applied and the manager called me a couple of days later and set up an interview. Only had one interview and then was notified that I got the job not long after and was asked to come in for orientation. Overall the interview and the interview process were both very laid back and short, but that could be just because of the manager I was dealing with as he is generally very laid back compared to others. Not very hard questions, mostly behavioral/situational and asking you about yourself and what you like to do.

    Make sure to look up the four DSW values because they will probably ask you about them. My manager asked what they were and what they meant to me, so be able to explain them if they should ask. They are Passion, Accountability, Collaboration, and Humility.

    Interview Questions
    Negotiation Details
    No negotiation, but could be because it was my first real job so I didn't attempt to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    They ask you all the normal interview questions...strengths/weaknesses,etc. They asked you why you want to work at DSW and DON'T answer "because I like shoes." They said they will automatically write NO at the top of your resume.

    Interview Questions
    Accepted Offer
  3.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at DSW in October 2014.

    Interview Details

    I applied online to a completely different store. Got a call from the DSW in Tyson's Corner. I went in for the interview that same week. I received a phone call when I got home saying I had recieved the job.

    Interview Questions
    • What did you like most about your old job?   View Answer
    Negotiation Details
    Quick and easy because I had other offers
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at DSW.

    Interview Details

    I applied online, went into the store and introduced myself to the manager. Within the next couple of days I was called to schedule an interview. There are 2 interviews - one with the hiring manager and one with the store manager. They were each close to an hour long. I was asked about the store values and to explain what they meant to me, and to provide examples of times when I felt like I showed those qualities. I was also asked my favorite types/brands of shoes.

    Interview Questions
    Negotiation Details
    I was called and offered $9 over the phone. I said that my previous job had paid $9.17, and I had closing and cash register experience and we agreed on $9.25
    Accepted Offer
    Average Interview
  6.  

    Dsw Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at DSW.

    Interview Details

    Submitted application online. Received email with link to additional application and personality test. Received call interview following week (this was around the holidays.) Had two interviews separate days hired during the second interview with store manager.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at DSW in September 2014.

    Interview Details

    The interview was great. The atmosphere is nice and the people are friendly.
    The interviewer was very clear with the aspects that they want for this opening. They ask why you chose to apply to DSW, How would you help customers, etc...
    They required to work most weekends and assist to clean the Restrooms .

    Interview Questions
    • What would you do when there are many people in the store and they also ask you to go to help in the cashier?   Answer Question
    Reasons for Declining

    the salary was too low

    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 2 weeksinterviewed at DSW in August 2014.

    Interview Details

    Very straightforward process. Filled out application and received a call with an initial screening process. Was asked to come in for an interview, interviewed with two different managers on two separate days, then received offer. Whole hiring process was very quick, only about two weeks between first interview and start date.

    Interview Questions
    • All were very common questions, for example "Tell me about your favorite customer"   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Geneva, IL
    Anonymous Interview Candidate in Geneva, IL
    Application Details

    I applied online. The process took 2 daysinterviewed at DSW in August 2014.

    Interview Details

    I applied online and was contacted through email the next day. My interview was scheduled that same week. The questions were fairly easy, mostly behavioral. I wasn't really asked questions like "Tell me about a time when....". Interview lasted about 35 minutes.

    Interview Questions
    • If I asked your last supervisor what your biggest opportunity is, what would he/she say?   Answer Question
    Negotiation Details
    There was no negotiation; however, I did receive higher end pay because I have years of experience.
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Part Time Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at DSW in August 2014.

    Interview Details

    I applied online and got called next week for an interview. I arrived about 20 mins early so I had time to look around and just prepare myself. The interview went very well. I was asked questions about myself, why I applied to DSW. Then the majority of the rest of questions were scenario question based on my past history in my work experience or any life experience. They told me they would call be in a few days because they still had to look at other applicants. I got the call yesterday and was offer the job!

    Interview Questions
    • Was there a time where you didn't follow through with a task on time? If so how did you overcome that.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Online application then I had to go on two interviews. First with an assistant manager then the store manager. Took them like two weeks to be notify me that I got hired.

    Interview Questions
    Accepted Offer

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