Dell Interview Questions & Reviews
Getting an Interview
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Very Difficult Interview
Inside Sales Representative I Interview (Positive Experience; Very Difficult Interview)
I applied through a recruiter and the process took 2 days - interviewed at Dell in June 2014.
Interview Details – The first half of the interview was amazing. Very easy, they got to know me as a person. The second half of the interview was not what I had expected. My recruiter told me to have an understanding of one of the products I would be generating leads for but when I got into the interview they wanted me to give a thorough explanation of all of the products, draw a diagram explaining their functions, then sell it to them. I don't see how that is possible if a person doesn't have the proper training.
Product Marketing Consultant Interview (Negative Experience; Easy Interview)
I applied through a recruiter and the process took 5 days - interviewed at Dell in January 2014.
Interview Details – Very good first interview over the phone. The questions were straight to the point and trying to find more about my set of skills. I learned more about the position and its responsibilities. The second interview, the woman was rude and in a hurry, she didn't ask too many questions and left half the conversation.
Interview Question – There were not difficult questions. Answer Question
Technical Sales Specialist Interview (Negative Experience)
I applied through a recruiter and the process took 4+ weeks - interviewed at Dell in May 2014.
Interview Details – Worst interview ever. Their Business Innovation team contacted me about a position. They were very disorganized and kept rescheduling meetings. I made it clear from the beginning that I am employed full-time and will work around their schedule as best I can. I was extremely flexible. Maybe too much so, but I thought "maybe this is a test to see how flexible I can be?" No. Turns out they are actually that disorganized.
After the first phone interview with the internal recruiter, I spoke with two other managers at once on another phone interview. Neither of them asked anything about me or my background. It was as if they had already made up their minds and were just going through the motions. I was hoping they had made their mind up about me because my background and skills really were a great match for the position.
Then after several more reschedules, they asked me to be in Round Rock at 8am for an in person interview. I was told all of my expenses would be reimbursed. I had to take a PTO day from my current job, drive in (4 hours) the night before and rent a hotel room.
By 8am, I still had not heard from the person I was supposed to meet with, so I contacted the internal recruiter who had apparently forgot to tell me he was unable to meet with me. So instead, she sent me to a last minute meet with a different manager who was clearly not in the mood to do an interview. He barely asked me any questions and didn't seem interested in answering any of mine. Frankly, he looked exhausted.
I then participated in one additional phone interview where we did have an actual conversation, but it was very scattered. After a few days I had not heard anything so I reached out to them and they told me they decided not to hire me because I lacked "enterprise software sales experience"... which is nonsense. I have plenty of experience. I figured again, maybe this is a test and being as I am in sales I reached out again and asked if they would be open to further discussion, so I could assuage any concerns on their part.
I was told no. And that in fact, they ha changed their mind and would not be hiring anyone for this position. Ultimately, I found this to be a huge waste and disrespect of my time. Oh, and I was not reimbursed for the hotel. Only mileage. How rude.
Interview Question – They never asked me anything about myself. It was as if they had already made their decision and were just going through the motions. Maybe they are required to interview a certain number of candidates for each position. Regardless, they wasted a lot of my time. Answer Question
Client Tech Support Associate Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 1+ week - interviewed at Dell in April 2014.
Interview Details – I received initial contact via email to fill out an additional application. Then I called from a recruiter with a few initial pre-qualification questions. Next I was scheduled for an interview withing a week. My interview was with two leadership personnel. They asked tech support questions about computers internal and external type questions.
Interview Question – Most Difficult question: What is the difference between a HUB and a HUB switch?
Most Unexpected Question: What is your one guilty pleasure? Answer Question
Very Easy Interview
Technical Sales Representative- Social Media Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 4 months - interviewed at Dell in May 2014.
Interview Details – Initially, I applied for two different positions via Dell's website. I was contacted about a Social Media sales position that I never applied for instead, because I had a well established background working in media sales roles for nearly ten years. A month after my initial application, I was e-mailed a questionnaire, and asked to fill it out. I returned it within 24 hours. I heard absolutely nothing from Dell for three whole months. Out of nowhere, I was then contacted by a recruiter via e-mail and told that they were now ready to interview me. She scheduled an interview with the director of the Social Media services area. I was told that he had already reviewed my resume and requested to speak to me, because of my background. I was told that my interview would be both behavioral & technical questions. So, I prepared for both.
About two days later I had the briefest phone interview of my entire career. It lasted 15 minutes (at the most). The posting had stated that 50% travel was involved. However, the hiring manager told me it was 100% travel, which I have never heard of in any sales position, ever. The hiring manager seemed rushed, and was very abrupt. I was told that my qualifications didn't relate to the position at all. I mentioned that they may want to re-vise their job description, as several key pieces of information, including travel percentage, and job qualifications were apparently not correct, and would only continue to pull in the wrong candidates.
Overall, from start to finish, this interview process seemed to have several disconnects. It seems like there may be some hiccups in their recruitment process. Also, although Dell apparently has some canned interview questions that managers are supposed to use, you may or may not actually be asked any depending on which manager interviews you.
Interview Question – I was never asked anything other than to give a general overview of my professional background. I was told by the recruiter that my interview would be both behavioral & technical, but I was never asked either type of question. Answer Question
Inside Sales Representative Interview (Positive Experience; Average Interview)
I applied through college or university and interviewed at Dell.
Interview Details – Met with two recruiters in calm setting. Asked questions about my resume and how they were similar to the job requirements. Come prepared with questions to ask, and since it's a sales job try to pitch a product.
Interview Question – What makes you good for Sales? Answer Question
Prescreening Interview Interview (Neutral Experience; Easy Interview)
Interviewed at Dell
Interview Details – It was a basic behavioural interview. Only asked me about my resume.
Still waiting for the response
Very Easy Interview
Software Engineer - PHP Interview (Negative Experience; Very Easy Interview)
Interviewed at Dell
Interview Details – 1. Initial HR Interview
2. Technical Phone Interview with team
HR was not responsible. When i asked about the result of the interview. She said they are interviewing other candidates and asked me to proceed with other job opportunities.
They interviewed for DELL services, enterprise rent a car project. The code base seem to be procedural and the team is scattered around US and the Job had weekly rotation call support.
Interview Question – Basic PHP, SQL, Object Oriented programming questions. Like what is expansion for PHP. What is abstract class. What is a class and what is a object. Difference between PHP Version 3,4 and 5. Singleton?Different Joins in SQL. Answer Question
Technical Account Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 4 weeks - interviewed at Dell in March 2014.
Interview Details – I applied online and heard back within two weeks. All initial communication took place via email with human resources. There was an initial HR screening that lasted approximately 15 minutes. Next, telephone interviews were scheduled for technical review. If you make it past the technical interview, the final interview will be conducted face-to-face.
Interview Question – Can you give me the model numbers for servers you have supported? View Answer
Healthcare Facets Trainer Interview (Positive Experience; Average Interview)
I applied online and the process took 8 weeks - interviewed at Dell in March 2014.
Interview Details – Applied online, received email 4 weeks after application. Interview was great via Skype.
Interview Question – Why are you qualified for this position? View Answer
Interviews for Top Jobs at Dell