I applied online and the process took 4+ weeks - interviewed at Delta Air Lines in August 2011.
Interview Details – Interview is situation based (i.e. if you were put in this situation what would you do). Easy interview for the most part, just stress your customer service attitude and strong sense of motivation to help people
Negotiation Details – No negotiation - you start at a base salary and that increases with your years of service. You also bid for your work schedule, be prepared for early/late hours. Flexibility is there if you can find people to shift trade.
Very Easy Interview
I applied online and the process took 2 days - interviewed at Delta Air Lines in January 2014.
Interview Details – Apply online, they will contact you on the phone and ask a couple questions, and then hopefully you get a call back with a date for a face to face interview.
Interview Question – They were really easy. They asked "How did you handle a stressful situation?" "How long did you work at your last 2 jobs?" and "What makes you think you are a good person for the job?" Answer Question
I applied online and the process took a day - interviewed at Delta Air Lines in January 2014.
Interview Details – I applied and created an online profile 3 months ago. Today, I just received an email invitation to call a toll free number to move to the next step.
Interview Question – I read and researched as much possible about the company beforehand. And I will just have to answer the questions to the best that I can with reference to the past skills and experience that I have. Wish me luck! Answer Question
I applied in-person and the process took 1 week - interviewed at Delta Air Lines in November 2010.
Interview Details – I am able to attend an interview and discuss in person my qualifications and my interest and qualifications.
Interview Question – The most unexpected question would possibly be what how would I handle an irate or out of control customer. View Answer
I interviewed at Delta Air Lines in November 2012.
Interview Details – After submitting an online application, I was contacted by phone for a short interview. I was told that I passed the interview and my file would be passed on. An in person interview was arranged, which started about 30 minutes late. At the conclusion of the interview, I was allowed to ask any questions I had of the interviewer. The interview only lasted about 30 minutes.
Interview Question – Asked to give a example of using team work in my last job. Answer Question
Very Easy Interview
I applied in-person - interviewed at Delta Air Lines in November 2013.
Interview Details – I applied with in April/2013 and received a phone interview. I received an email 2 weeks later stating the position was filled. I reapplied in July/2013 and received a phone interview and was told that I would receive a call for a F2F if hiring manager was interested.
I received a call on 11/12/2013 and was scheduled a F2F and interviewed on 11/13/2013 and received a CJO. I completed my drug screen, fingerprinting, picture for my badge and agility test on the same day. I am now awaiting the green light from corporate in Atlanta so I can determine a start date. I am quite confident that my background and drug screen will clear since I recently retired from the city working with the police department and homeland security. I am looking forward to working for Delta!
Interview Question – The interview questions were not difficult at all. They were basic interview questions mostly related to customer service and previous experiences. View Answers (2)
Very Easy Interview
I applied online and the process took a day - interviewed at Delta Air Lines in November 2013.
Interview Details – Position in Orange County,CA - applied November 19, 2013 - phone interview November 20, 2013
Applied online at delta.com which consisted of uploading resume, taking online assessment, and completing application. I received a phone call the following day from "00" I let the call go to voicemail. The call happened to be from someone in HR at Delta and asked to return call anytime between 0700-2300 central time.
I returned the phone call later the same a day, and greeted by a highly animated and very friendly rep in HR...who asked if I had a moment to answer a few questions. I must admit he had me laughing the entire 15-20 minutes or so on the phone. At the end of the call, he placed me on a brief hold while he entered notes related to our phone call, stated everything went well and that he was submitting my information to the folks in Santa Ana, CA - he also mentioned someone locally with delta may call or email within a few day to set up interview...however with Thanksgiving holiday approaching could be a little longer.
At this point I'll cross my fingers and eyes that I get that call to set up F2F interview, if not then it wasn't meant to be.
*** Interview Questions Asked ***
How long were you employed with your last two employers, and why did you leave?
Describe a time at your previous employer where you had to work in a difficult or stressful situation and how did you handle it?
Why do you think Delta should choose you
Why do you want this position
Interview Question – Describe a time at your previous employer where you had to work in a difficult or stressful situation and how did you handle it? View Answer
I applied online and the process took 2 months - interviewed at Delta Air Lines.
Interview Details – I applied online on 08/01/2013 & did an online assessment. About 2 weeks later, I was called for a phone interview. They asked how long I want to work for Delta and my Customer Service experience. Then I was told to keep an eye out for an email that will have details for a F2F interview. I received the email on 09/09/2013 & scheduled my interview for 09/17/2013. If they like you, they will ask you stay. I highly suggest you bring something to drink and some snacks. You will be there for a big part of the day filling out paperwork, fingerprints, customs picture, physical test, and then they send you to JFK for a drug test. They told me I would hear back from them in about 1 or 2 weeks once all background testing is cleared. They called me yesterday, 10/02/2013, and said I was approved for hiring and training starts on Monday! Very long process but thrilled I was hired by Delta!
Interview Question – What was the most dangerous situation I was ever in and what I did to handle it.
What was the most stressful situation I was ever in.
I also had to read something and pretend I was making an announcement. Answer Question
Very Easy Interview
I applied through other source and the process took 2 days - interviewed at Delta Air Lines.
Interview Details – Cattle call for temporary part time customer service agent in Orlando hotel in 1991. At least 1000 people showed for 20 positions. There was 1 office position in air cargo, I landed this position. It was just like flight attendant process. While I was waiting in line the recruiters walked around. I saw one look at me, they waited till I turned in my resume and then pulled me from the room along with others to be hired.
Interview Question – I don't even remember the questions. I believe all airlines go for a certain look and turn if you have the appropriate schooling or experience you get the job. View Answer
Negotiation Details – Non negotiable
I applied through an employee referral - interviewed at Delta Air Lines in July 2013.
Interview Details – Applied on and took the assessment the same day got a call back for the phone interview on 10 days later and passed! Waiting now for them to schedule a face to face interview! Haven't gotten the job YET.
Interview Question – None really the recruiter asked me how long i'd like to stay in the company, difficult situation i've ever dealt with, how would I provide good customer service!!! My best advice is to just relax and be yourself! I actually managed to make my recruiter laugh so I guess he enjoyed my personality :) Answer Question
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