I applied online - interviewed at Delta Air Lines in March 2013.
Interview Details – I applied online, filled the application and got an email one day later to call a certain number for a phone interview, I called and the lady asked me many questions (STAR) style, and at the end she congratulated me and told me that I will be given a chance for a f2f interview and told me to hold for a minute to fix a date but after 10 seconds she told me that there is no available dates and someone will call me soon to fix this interview nd I'm still waiting:( this was in 20 February and still no phone call received.
Interview Question – Tell me about a time you had to deal with a resistant customer? Answer Question
I applied online and the process took 1+ week - interviewed at Delta Air Lines in May 2011.
Interview Details – Applied online, Called for a personality test, further application online then face to face interview. Everything was very simple, straight forward. F2F was basically an overview of the position, no real questions or anything. Checking more to see if you can communicate and present the airline well. Very organized, typical airline atmosphere
Interview Question – How do you handle situations of pressure? Answer Question
Reason for Declining – Was offered another position before notification, and had to turn down. If I am looking for another summer job, I will definitely be applying as a Summer CSR.
I applied online and the process took 1 week - interviewed at Delta Air Lines in March 2010.
Interview Details –
Received a call from a screening company who asked a couple of basic questions like "Give a specific example of when you had to upsell to a customer". After about 15 minutes, scheduled an in-person interview a couple days later.
One on one interview lasting about 30 min. Reviewed my resume and qualifications. Asked a couple more questions trying to see general questions about experience and if I would be a good match for the work environment.
Interview Question – Give a specific example of when you had to upsell to a customer who was resistent. Answer Question
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